Milton Keynes Veterinary Group Reviews 

518
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the compassionate, attentive veterinarians who handle animals with exceptional patience, ensuring pets remain calm and reassured throughout their visits. People frequently note the efficient appointment scheduling, helpful reminder services, and thorough explanations provided regarding various treatment options. Some people also noted that the practice has been their trusted choice for many years due to consistently reliable care. Reviewers emphasize how comfortable their pets feel during routine health checks, annual boosters, and specialized treatments across different branch locations. Visitors appreciate the welcoming environment created by the team, making every scheduled appointment a positive and reassuring experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the compassionate, professional, and... See more

Service

People report overwhelmingly positive experiences with the veterinary service, consistently praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received excellent service from when I entered the surgery in Stony Stratford. The receptionists were cheerful and welcoming. Grace was seen by a vet very quickly and was treated gently with great c... See more

Company replied

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

518 reviews

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No recent history of asking for reviews

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4.9

All reviews

(518)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and knowledgeable staff…

Friendly and knowledgeable staff prepared to adapt to a nervous dog and make the appointment work.

26 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

One man and his dog, a visit to the vet

Whether attending the Stony or Walnut tree branch the staff are always polite, accommodating and all vets are easy going and explain everything clearly and in detail.
A visit is never an unpleasant experience, although my hound may well beg to differ as he is always at the sharp end, either having items removed from his body or sometimes inserted!

20 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Looking after my Gang...

Having three dogs, there is always something to do looking after them.

Fortunately, when it comes to the health and well-being of my small gang, I can always rely on MK vets to be there for them.

19 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very happy with the way my little dog…

Very happy with the way my little dog was treated, he can be reactive but calmed down with Vet, wrapping him in a towel helps enormously and is very comforting for him,

5 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Vet took time to reassure my dog during…

Vet took time to reassure my dog during her routine vaccinations and gave us good advice. Receptionist friendly and helpful. Vaccinations are built into the surgery's Pat Plan, so spreads the cost throughout the year.

12 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent vets

Betsy is a challenging dog and the vets are excellent with her and very understanding and do their best to try and put her at ease .I have always had very good service and have used them for years

12 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I can’t recommend the Stony Stratford…

I can’t recommend the Stony Stratford practice enough!! Fantastic reception team and the Vet I saw was absolutely fantastic. My cat Jess is very skittish and scared of strangers. I was dreading the health check up and vaccination but the Vet who saw us will from now on be known as the Cat Whisperer! She was literally amazing!! Thank you for making Jess so at ease and calm during this visit. Awesome!!

12 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination for both our cats…

Annual vaccination for both our cats and as usual, excellent service though I’m sure if you asked the cats they would say it’s traumatic!!!
After 10 years the service is still the same and we are very happy.

10 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 1 out of 5 stars

Lucky if you get a decent vet.

Sadly, I would NOT recommend MKVG, whilst there's some incredibly special people working for this company, they are seriously failed by the management's disregard for adhering to company procedures and just treating people with empathy and respect.
The management team only seem to be reachable via a shared mailbox or a message from a team member.
Absolutely disgusting.

19 August 2024
Unprompted review
Rated 4 out of 5 stars

Annual Visit…

We were made to feel welcome and comfortable. Molly is at ease with everyone. I have been coming to the practice for many years now. Everything is explained to us and I feel very reassured. Everyone has time to spend, which means a lot especially if I am feeling concerned.

6 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for your review. If you’d like to discuss how we could’ve made your experience better, please fill out our contact form on our website. We look forward to hearing from you!

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

It’s always a 5 star experience!

It’s always a 5 star experience at MK Vets in Stony Stratford. They’re a great team there, very knowledgeable & also very friendly & good with the animals.

6 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination visit for our cat

Annual vaccination visit for our cat. Easy to book appointment via the app.
All the staff were friendly, caring and you didn’t feel rushed.
We have been going to this vets for years and I would definitely recommend it.

30 August 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

With experience ,i do not trust many…Annual vacinations and check up

With experience ,i do not trust many vets with my Fur Baby.Ade and Sonia are my prefere vets of choice.Both very knowledgeable

3 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Lovey friendly staff

Lovey friendly staff. Fantastic with my anxious dog.

3 September 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

This is the 2nd visit to Whaddon

This is the 2md visit to Whaddon. I use to use Stony and Walnut tree for emergencies. I do prefer Whaddon. It's small but welcoming and as I have a very shy cat, it puts me at ease and it's not too noisy for her. I've never had to wait long to be seen. The downside and this is of all vets, it's so expensive!

30 August 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for your review. If you’d like to discuss how we could’ve made your experience better, please fill out our contact form on our website. We look forward to hearing from you!

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Vaccine for my dog

Vaccine for my dog
Lady very polite and took plenty of time and answered all my questions and didn’t feel rushed x

30 August 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination visit for our dog…

Annual vaccination visit for our dog who hates going here but the vet was amazing with her and hopefully/ eventually our dog will walk straight in :)

30 August 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 1 out of 5 stars

Totally disgusted with how we were…

Totally disgusted with how we were treated, we were ignored, we were left waiting for over 20minutes after our appointment time & the vet called people in who’s appointments were after ours (I checked with receptionist) I was told if I waited the vet could still see me but it would be awhile before I could be seen!!!

28 August 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for taking the time to leave a review for Milton Keynes Veterinary Group.
We are sorry to hear that you feel the service you received when you visited was not as you expected from our team. If you could please contact the surgery at info@mkvetgroup.co.uk with some more information we would be happy to investigate what happened and discuss your case in more detail. We look forward to hearing from you.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination visit for our cat

Annual vaccination visit for our cat, Angel. Easy to book appointment via the app. We have been with the vet group for about 20 years now, with our previous cat, Kitty & Angel. All of the staff have always been fantastic, caring & can t recommend enough.

22 August 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I have used these Vets for over 20…

I have used these Vets for over 20 years and before they became MK Vet group.
The staff are great, and very knowledgeable, the surgeries are brilliant, I can’t recommend them enough.

23 August 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

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