Milton Keynes Veterinary Group Reviews 

518
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the compassionate, attentive veterinarians who handle animals with exceptional patience, ensuring pets remain calm and reassured throughout their visits. People frequently note the efficient appointment scheduling, helpful reminder services, and thorough explanations provided regarding various treatment options. Some people also noted that the practice has been their trusted choice for many years due to consistently reliable care. Reviewers emphasize how comfortable their pets feel during routine health checks, annual boosters, and specialized treatments across different branch locations. Visitors appreciate the welcoming environment created by the team, making every scheduled appointment a positive and reassuring experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the compassionate, professional, and... See more

Service

People report overwhelmingly positive experiences with the veterinary service, consistently praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received excellent service from when I entered the surgery in Stony Stratford. The receptionists were cheerful and welcoming. Grace was seen by a vet very quickly and was treated gently with great c... See more

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

518 reviews

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4.9

All reviews

(518)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Using this vets for 20yrs!

Took my cat in as I was worried about a genetic condition, the vet was very thorough and listened to my concerns whilst reassuring me. She was very good and made the cat feel at ease. Always a good experience at Walnut Tree Vets, been taking my cats here for 20 years.

20 May 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Great

They are polite and run on time 90% of the time...
They are brilliant with the animals...

19 May 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

10/10 very helpful friendly and…

10/10 very helpful friendly and informative definitely feel as if our pet is being treated to the best to top class treatment

12 May 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

10/10 service from the team at MK Vet…

10/10 service from the team at MK Vet Group in Walnut Tree this week. After bringing my cat in due to ongoing issues, she was given a diagnosis and operated on very quickly. Everyone from the reception staff, the veterinary nurses and finance have been so so helpful. Their updates and advice from start to finish has been very much appreciated.

9 May 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you so much for your lovely review! We're delighted to hear that you received 10/10 service from our team at Walnut Tree.

We'll be sure to pass on your kind words to everyone involved. Wishing your cat a smooth and speedy recovery, and thank you again for your trust in us!

Rated 3 out of 5 stars

Professional but impersonal

I've lived in Milton Keynes for 12 years and have had lots of dogs and cats being treated at the Hospital. I'm nearly always happy with the treatment they receive. The biggest issue is always the staff turnover, as no-one knows who I am. I much prefer attending the Willen branch, seeing the same receptionist and vet and receiving a more personal service.

1 May 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you so much for your continued trust in our care over the past 12 years.

We’re really pleased to hear that you’ve generally been happy with the treatment your pets have received. We understand how important it is to see familiar faces and receive personal service, especially when it comes to your pets' health and comfort. Our hospital site is larger and supports a wider range of services, which naturally means a bigger team. In contrast, our Willen branch is smaller and more community-focused, which allows for a more personal experience—and we’re so pleased to hear that’s something you’ve enjoyed.

Across all our branches, we do our best to maintain continuity by keeping similar vets at each site where possible, so clients and pets can build lasting relationships with the team. Should you have a preferred vet, please feel free to request them when booking—wherever we can, we’ll always do our best to accommodate.

Your feedback is truly valued and helps us continue to improve across all our sites.


Rated 5 out of 5 stars

We go to the Stoke Road branch

We go to the Stoke Road branch. Always a great service, both the cat and dog are made a big fuss of. I had a lot of questions when we first got our puppy as we'd never had one before and there was never a time when I felt like I was pestering them, they were always happy to offer advice, and these were phone calls that we weren't charged for as well as regular puppy check appointments but these were included in the health plan that we pay monthly that covers her boosters and flea and worming treatment. Can't fault them, definitely recommend.

16 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Everyone was friendly

From the moment I walked in the staff was friendly, helpful and polite the reception area is always looking clean and tidy with no clutter, The vet was very helpful thorough and answered any questions I had and was very caring towards my anxious dog.

16 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Friendly, caring and knowledgeable staff

Staff are knowledgeable, caring and kind.

10 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

100% professional and more…

Having just transferred to this vets the improvement is astounding. Professional, responsive, spotless, punctual, caring, switched on. I’m so pleased! My nervous little cocker is already warming up and calming down - that’s the litmus test passed! I would highly recommend

7 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Great service as always

Great service as always, the reception team is always very friendly and helpful. Vets always caring, thorough on examinations and clarify any questions or doubts. Would highly recommend.

7 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Cat’s check-up!

Took my cat for her annual check-up/vaccinations. Vet was great as always.

4 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Great service as always

Great service as always, the staff are always so very friendly and helpful. Never to much trouble if you have any questions or doubts. Would highly recommend

5 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

All staff polite

All staff polite, helpfull and answered all quires

3 April 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I gave this score as I felt that the…

I gave this score as I felt that the vet that saw my cat and gave him a medical check over as well as his yearly vaccine was very polite and understanding most importantly caring

31 March 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Always an excellent service

Always an excellent service , clean and tidy area ,scales ready for weighing our furbabies and always a smiling vet to greet you plus reception team are always first class

31 March 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Friendly

Friendly, professional service!

4 March 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent pet care.

The vet was very gentle with my cat during her annual booster and check up and my cat was put at ease. I’ve always had caring and professional service from the practice and would highly recommend it.

3 March 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

The vet was very good

The vet was very good. Helpful and had imformation i needed. Made my cat feel unthreatened and calm very pleasant experience

1 March 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Highly recommended

I have used this veterinary group practice for over 30 years for all my cats and on the odd occasion, injured wildlife. I’ve always found the whole team to be incredibly helpful, kind, compassionate and professional. I wouldn’t take my pets (or mice and hedgehogs!) anywhere else.

18 February 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

We visited the Stoke Road surgery for…

We visited the Stoke Road surgery for the first time and the vet we saw there was lovely. She took the time to familiarise herself with our dog and was very patient and understanding with him, where previous vets have been very nervous, this vet understood his needs and was really happy to accommodate them.

14 February 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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