I am helping a dear friend who has fallen at home and lay on her floor for 20 hours until being discovered. I researched the many companies and found one who offer a waterproof wearable emergency... See more
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Caden was a no pressure, friendly and professional salesperson. We felt comfortable making our decision literally right after our first contact. Your company is fortunate to have him!!! Side... See more
Company replied
I got the mobile help fall detection pendant about four months ago. it is a very useful device, now that I am living on my own as a wheelchair user with a tendency of losing my balance. While the neck... See more
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron e... See more
Company replied
Company details
- Medical technology manufacturer
- Home Care Service
- Local Medical Service
- Medical Equipment Manufacturer
- Retirement Centre
About MobileHelp
Written by the company

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

Contact info
5050 Conference Way North Suite 125, 33431, Boca Raton, United States
- 800-992-0616
- sales-ops@mobilehelp.com
- www.mobilehelp.com
Replied to 21% of negative reviews
Typically takes over 1 month to reply
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Pleasant conversation with lady rep was a good start!
Your rep explained everything without pressuring. Obviously I had looked over other offerings and decided Mobile Help would best fit my needs so I went ahead and signed up.
I received the equipment quickly and the set up was very easy. Looks like a excellent product. Did the test and it worked well. I hope I never have to use it but it is good to know it is there just in case.
I'm happy with my decision and both of my kids are very definitely happy and relieved that I finally did it.

Reply from MobileHelp
I was very impressed with Aaron the…
I was very impressed with Aaron the service representative. He explained the system thoroughly and was extremely knowledgeable.

Reply from MobileHelp
Prompt return call
Prompt return call, great information from Rick with the best suggested program based on information about the holder.

Reply from MobileHelp
Scott was very helpful and explaining…
Scott was very helpful and explaining your program and the cost involved.
I’m looking forward to receiving my pendant and using the service as soon as possible.

Reply from MobileHelp
The time I spent talking to the…
The time I spent talking to the government over the phone about my husband care dealing with the alert bracelet for my husband was very interesting he took me step by step through every detail

Reply from MobileHelp
My bank account has been charged twice…
My bank account has been charged twice and your people said it was up to my bank to correct.
My bank says your people are wrong and that your company needs to refund one of the charges !!!!!!!!!

Reply from MobileHelp

Reply from MobileHelp
Just got it in the mail today and it’s…
Just got it in the mail today and it’s hooked up so so far so good.

Reply from MobileHelp
New Customer
Samantha was very Helpful and informative in my purchase and inquiry into MobileHelp.
Thank You!!!

Reply from MobileHelp
Excellent service!
My rep Noel did a professional job and helped me get the right system for my elderly sister. The process was easy, the price was fair, and I appreciate the fact that I didn’t need a long-term contract. All in all, I am pleased with my selection of MobileHelp, and am looking forward to the peace of mind and protection it will provide.

Reply from MobileHelp
Michael was so helpful
Michael was so helpful. He answered all the questions and he was plain spoken english.

Reply from MobileHelp
Just signed up today
Just signed up today. Scott did a great job taking us through all the steps. Could not be happier with the sign up process.

Reply from MobileHelp
Kevin the representative was very…
Kevin the representative was very informative & provided all information that was needed to support my family member

Reply from MobileHelp
The representative Michael was so kind…
The representative Michael was so kind caring, and knowledgeable. He made the process so smooth.

Reply from MobileHelp
Very professional
Very professional, knowledgeable and super courteous. Staff, especially Edwin, made my inquiries and choice of service easy and smooth. I have a peace of mind knowing my mother has help at the push of a button. I would highly recommend this company.

Reply from MobileHelp
Caden (sp?) helped me out so much and…
Caden (sp?) helped me out so much and was very patient. Excellent employee.

Reply from MobileHelp
Kevin was helpful
Kevin was helpful, clear and patient. Thank you for getting us set up!

Reply from MobileHelp
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