I am helping a dear friend who has fallen at home and lay on her floor for 20 hours until being discovered. I researched the many companies and found one who offer a waterproof wearable emergency... See more
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Caden was a no pressure, friendly and professional salesperson. We felt comfortable making our decision literally right after our first contact. Your company is fortunate to have him!!! Side... See more
Company replied
I got the mobile help fall detection pendant about four months ago. it is a very useful device, now that I am living on my own as a wheelchair user with a tendency of losing my balance. While the neck... See more
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron e... See more
Company replied
Company details
- Medical technology manufacturer
- Home Care Service
- Local Medical Service
- Medical Equipment Manufacturer
- Retirement Centre
About MobileHelp
Written by the company
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
Contact info
5050 Conference Way North Suite 125, 33431, Boca Raton, United States
- 800-992-0616
- sales-ops@mobilehelp.com
- www.mobilehelp.com
4.7
Excellent
6K reviews
Replied to 21% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MobileHelp
Thanks for the kind words and for being a valued part of the MobileHelp family.
No Pressure!
Rick did a great job selling this service. At no time did I feel pressured but the options he offered made it hard to say no!
28 September 2024
Reply from MobileHelp
Thank you for sharing your feedback! Others can benefit from what you have to say.
Just ordered today so don’t know how it…
Just ordered today so don’t know how it will work but Kevin was great at explaining everything to me.
28 September 2024
Reply from MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Representative Kevin
Kevin, the representative was very professional and patient. He explained everything thing in detail. We some how got disconnected and he called back promptly. I thought that I would have to start all over. Prices are affordable and reasonable. Thank you Kevin.
28 September 2024
Reply from MobileHelp
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Great Experience ‼️‼️‼️
Sales person was very helpful in choosing system that was personally tailored to needs. Very professional and understanding as. Well as personable. Thanks
28 September 2024
Reply from MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Mobile Help caller was very helpful in…
Mobile Help caller was very helpful in walking through and/or explaining terms.
Jan Steinbrenner
28 September 2024
Reply from MobileHelp
Thank you for your review of our service! Your positive words mean a lot to us!
Marcel was very patient helping us…
Marcel was very patient helping us through a authorization for it for the charge. It was a bank problem not yours.
27 September 2024
Reply from MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Reply from MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Reply from MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Edward was very patient and thorough
27 September 2024
Reply from MobileHelp
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Reply from MobileHelp
Thanks for the kind words and for being a valued part of the MobileHelp family.
Reply from MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great customer service!
When I called earlier today, Bill gave me all the information I needed and answered all the questions that I had.
When calling to sign up for services tonight, Kevin was awesome! Kevin was kind, knowledgeable and listened closely and answered all my questions. Thanks for the great customer service!
26 September 2024
Reply from MobileHelp
Thank you for sharing your feedback! Others can benefit from what you have to say.
Excellent customer service.
My Rep was extremely nice and helpful. Answering every question and very professional with caring for my needs and concerns. He was awesome.
26 September 2024
Reply from MobileHelp
Thank you for your review of our service! Your positive words mean a lot to us!
The people who answer the phones are…
The people who answer the phones are knowledgeable and helpful!!!
19 September 2024
Reply from MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Reply from MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The representative was knowledgeable
The representative was knowledgeable, kind and patient.
26 September 2024
Reply from MobileHelp
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mobile Health Alert system
Al information was straight forward with no attempt to spend more money.
26 September 2024
Reply from MobileHelp
Thanks for the kind words and for being a valued part of the MobileHelp family.
Edward was great
Edward explained every question I asked him with concern and care. He was very helpful for the needs of my mother's concerns,
26 September 2024
Reply from MobileHelp
Thank you for your review of our service! Your positive words mean a lot to us!
Rich was amazing!
Rich was amazing. Talks you through what things you’ll be receiving. How they work, and breaks go the cost. Friendly and doesn’t feel like he’s selling you something. Feels like he’s giving you infomation to help you make the best choice for your loved one. Thank you Rich. I called three different companies and ended up calling Mobilehelp back. Because of response time, friendliness and price.
26 September 2024
Reply from MobileHelp
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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