Mobilers Reviews 

1,278
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that the staff are exceptionally helpful, friendly, and professional, guiding new buyers smoothly through complex policy details without making them feel rushed. People frequently appreciate the competitive pricing, highly straightforward renewal processes, and speedy communication when arranging commercial vehicle insurance policies. Though some customers were dissatisfied with occasional unhelpful interactions, robotic communication, or perceived rudeness from representatives, these negative experiences were less frequent. A few reviewers also noted a complete lack of loyalty discounts for long-standing policyholders who have stayed with the firm year after year.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly advisors. Reviewers... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and professional advisors who make... See more

Service

Consumers find service to be exceptionally positive, praising the helpful and knowledgeable advisors.... See more

Price

Customers had positive experiences with price, consistently reporting competitive quotes and great value.... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting an easy, quick, and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sinead dealt with my enquiry regarding public liability insurance, its all very new to me but she was extremely helpful and informative and got me exactly the cover I needed. Very happy with the servi... See more

Company replied

Rated 5 out of 5 stars

Every dealing I’ve had with Mobilers insurance has been truly lovely. customer service are always the most happy to help and get everything sorted with efficiency, whilst still explaining everything v... See more

Company replied

Rated 5 out of 5 stars

We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good... See more

Company replied

Rated 5 out of 5 stars

Totally professional. Sinead who dealt with me from start to finish, explained every thing in detail. I didn't feel under pressure or rushed in any way. Sinead answered all my questions and saved me n... See more

Company replied


Company details

  1. #40 of 176 best companies in Insurance broker
  2. #29 of 227 best companies in Insurance agency

About Mobilers

Information provided by various external sources

For over 20 years, Mobilers have been arranging competitive insurance policies for mobile catering for everything from market and restaurants to bouncy castles.

Mobilers


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(1,278)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Mobilers logo

Reply from Mobilers

Thank you for your kind words! We're pleased to know you found the information clear and the reapplication process straightforward. If there's anything else we can help you with, please feel free to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

It was a pleasure to deal with Katie…

It was a pleasure to deal with Katie over the phone when renewing our insurance for the sixth year very professional

24 June 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words and for choosing to renew your insurance with us for the sixth year. We're delighted to hear that Katie provided you with professional and pleasant service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Nice quick and friendly however…

Nice quick and friendly however would've been appreciated to have been offered a customer loyalty discount of sorts for staying with you.

16 June 2026
Mobilers logo

Reply from Mobilers

Thank you for your kind words about our quick and friendly service. We truly appreciate your loyalty and your feedback regarding a customer loyalty discount.

If you have any questions or queries regarding your policy, please feel free to contact us/

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Your professionalism and price

Your professionalism and price

15 June 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your wonderful feedback. We're pleased to know that our professionalism and pricing met your expectations.

Your satisfaction is very important to us, and we’re here to help with anything you might need in the future.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Could understand every word

Could understand every word.
Very competent staff.
Didn’t take too long.

18 June 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind feedback. We're delighted to hear that our staff were clear and competent, and that your experience with us was efficient.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Best customer service

Best customer service

19 June 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words and for taking the time to share your positive experience. We're delighted to hear that you received the best customer service from our team.

If you need any further assistance or have any questions about your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars
Mobilers logo

Reply from Mobilers

Thank you for your positive comments. We're pleased to hear that you had a good experience speaking with our team. If there's anything else we can help you with, please feel free to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

As always very polite and professional…

As always very polite and professional staff. And with the added bonus of being great value for money 😀

17 June 2026
Mobilers logo

Reply from Mobilers

Thank you for taking the time to share your positive experience. We're thrilled to know that our team provided polite and professional service, and that you found our value to be excellent. Your support means a great deal to us.

Should you require any further assistance in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Great prices also great polite and very…

Great prices also great polite and very helpfull staff

16 June 2026
Mobilers logo

Reply from Mobilers

Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our team and appreciated our pricing. It's great to know our staff were polite and helpful during your interaction.

If there's anything else we can assist you with, please feel free to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Seamless service

Thank you to Sam B, for being so helpful.

16 June 2026
Mobilers logo

Reply from Mobilers

Thank you for your kind words and for taking the time to share your positive experience with Sam B. We're delighted to hear that he was so helpful during your interaction. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

It was great course

It was great course

15 June 2026
Mobilers logo

Reply from Mobilers

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Great customer service

Great customer service; friendly and knowledgeable; explained process and details; good competitive price. Would definitely recommend Mobilers

15 June 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your wonderful feedback! We're delighted to hear that you found our customer service friendly and knowledgeable, and that the process and details were clearly explained. We're also pleased that you felt our pricing was competitive.

Your recommendation means a lot to us, and we're here whenever you need assistance in the future.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

World class service provided by Sinead…

World class service provided by Sinead S. Extremely thorough. Answered all of our questions.

15 June 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words and positive feedback regarding the service provided by Sinead S. We're delighted to hear that she was thorough and able to answer all of your questions. Delivering world-class service is our goal, and your appreciation means a lot to us.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

20 minutes from calling the online…

20 minutes from calling the online number, I received a callback and quote all complete and cover in place.
Amazing customer service and very professional.

9 June 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words!

We're delighted to hear that you found our customer service amazing and professional. It was our pleasure to assist you and ensure your cover was in place promptly. If you ever need any further assistance, please don't hesitate to reach out.

Kind regards

Chelsea @ Mobilers Insurance

Rated 5 out of 5 stars

Always great service

Always great service and very competitive on price

15 May 2026
Mobilers logo

Reply from Mobilers

Thank you for your wonderful feedback! We're thrilled to hear you appreciated our service and found our prices competitive.

If you ever need any assistance in the future, please don’t hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Helpful, professional and efficient

Very professional staff who are happy to help and facilitate. Always knowledgeable.

11 June 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words and positive feedback. We’re delighted to hear that our staff were professional, knowledgeable, and happy to assist you.

If you need any further assistance, please don’t hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Everything i would expect

Everything i would expect
With ease

3 June 2026
Mobilers logo

Reply from Mobilers

Thank you for sharing your positive experience. We're delighted to hear that everything was exactly what you expected and that the process was easy for you.

If you have any further needs or questions, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Great Insurance Renewal

Made sure I was informed every step of the way and a very easy renewal process.

9 June 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words! We're delighted to hear that you found the renewal process easy and that we kept you informed every step of the way.

If you ever need any further assistance, please don’t hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Amazing

Fast service

1 June 2026
Mobilers logo

Reply from Mobilers

Thank you for your kind words and for taking the time to leave a review. We're delighted to hear that you found our service fast and efficient.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars
Mobilers logo

Reply from Mobilers

Thank you for your feedback. We're glad to hear that your renewal process was simple and straightforward.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

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