Mobilers Reviews 

1,276
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that the staff are exceptionally helpful, friendly, and professional, guiding new buyers smoothly through complex policy details without making them feel rushed. People frequently appreciate the competitive pricing, highly straightforward renewal processes, and speedy communication when arranging commercial vehicle insurance policies. Though some customers were dissatisfied with occasional unhelpful interactions, robotic communication, or perceived rudeness from representatives, these negative experiences were less frequent. A few reviewers also noted a complete lack of loyalty discounts for long-standing policyholders who have stayed with the firm year after year.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly advisors. Reviewers... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and professional advisors who make... See more

Service

Consumers find service to be exceptionally positive, praising the helpful and knowledgeable advisors.... See more

Price

Customers had positive experiences with price, consistently reporting competitive quotes and great value.... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting an easy, quick, and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sinead dealt with my enquiry regarding public liability insurance, its all very new to me but she was extremely helpful and informative and got me exactly the cover I needed. Very happy with the servi... See more

Company replied

Rated 5 out of 5 stars

Every dealing I’ve had with Mobilers insurance has been truly lovely. customer service are always the most happy to help and get everything sorted with efficiency, whilst still explaining everything v... See more

Company replied

Rated 5 out of 5 stars

We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good... See more

Company replied

Rated 5 out of 5 stars

Totally professional. Sinead who dealt with me from start to finish, explained every thing in detail. I didn't feel under pressure or rushed in any way. Sinead answered all my questions and saved me n... See more

Company replied


Company details

  1. #40 of 176 best companies in Insurance broker
  2. #29 of 227 best companies in Insurance agency

About Mobilers

Information provided by various external sources

For over 20 years, Mobilers have been arranging competitive insurance policies for mobile catering for everything from market and restaurants to bouncy castles.

Mobilers


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,276)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Katie made things easy and we had a…

Katie made things easy and we had a laugh doing it

5 June 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words! I'm delighted to hear that Katie made things easy for you and that you had a good laugh along the way. We always aim to make the experience enjoyable as well as straightforward.

If you need any further assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Chris @ Mobilers

Rated 5 out of 5 stars

Sam kept in constant contact me…

Sam kept in constant contact me throughout my quotation and explained everything really clearly.

5 June 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words and feedback. I'm delighted to hear that Sam kept you well informed throughout your quotation process and explained everything clearly. We strive to provide the best service possible, and it's great to know we met your expectations.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Very informative

Very informative

4 June 2026
Mobilers logo

Reply from Mobilers

Thank you for your lovely comments. We're pleased to know that you found our service informative. Your feedback means a lot to us and motivates us to continue providing the best support possible.

If there’s anything else you need regarding your policy, please feel free to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

I wanted to renew my public liability

I wanted to renew my public liability. The lady said the lines was busy but she would get someone to call me back. It was about 10 mins and we went straight through the renewal. Overall quick and officiant and very helpful.

4 June 2026
Mobilers logo

Reply from Mobilers

Thank you for sharing your experience with us. We're glad to hear that despite the busy lines, our team was able to promptly assist you with your public liability renewal. It's great to know the process was quick, efficient, and helpful. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Great experience as usual and Katie was…

Great experience as usual and Katie was brilliant.

3 June 2026
Mobilers logo

Reply from Mobilers

Thank you for your wonderful feedback! We're delighted to hear you had a great experience with us, and that Katie was brilliant in assisting you.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Great

Great, helpful, staff member

2 June 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind feedback. We're delighted to hear that you found our staff member to be great and helpful.

If you have any further questions or need assistance with your policy, please do not hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Very helpful thank you

Very helpful thank you

29 May 2026
Mobilers logo

Reply from Mobilers

Thank you for your kind words. We're delighted to hear that you found our assistance helpful.

If you need any further support, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Samantha was amazing

Samantha was amazing, she went above and beyond, phoning me out of hours to ensure my insurance was in place. great service

29 May 2026
Mobilers logo

Reply from Mobilers

Thank you for your wonderful feedback! We're delighted to hear that Samantha provided exceptional service and went above and beyond to ensure your insurance was in place, even phoning you out of hours.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Everything

Service staff customers service

21 May 2026
Mobilers logo

Reply from Mobilers

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

I found the staff helpful and polite …

I found the staff helpful and polite and above all price was more than satisfactory

21 May 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words. We're delighted to hear that you found our staff helpful and polite, and that you were satisfied with the price.

Should you need any further assistance or insurance needs in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars
Mobilers logo

Reply from Mobilers

Thank you for your kind words! We're delighted to hear that you had a very good experience.

If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

I have been using Mobilers for a long…

I have been using Mobilers for a long time. Always a good price

19 May 2026
Mobilers logo

Reply from Mobilers

Thank you for your continued trust in us and for your kind words about our pricing. We truly appreciate your loyalty and are committed to providing you with the best service possible.

If there's anything more we can do to assist you, please don't hesitate to reach out.

Kind regards,

Chris @ Mobilers Insurance

Rated 5 out of 5 stars

Very helpful and explained everything…

Very helpful and explained everything perfectly
Will defo use again

19 May 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and that everything was explained clearly. We truly appreciate your trust and look forward to assisting you again in the future.

Kind regards,

Chris @ Mobilers Insurance

Rated 5 out of 5 stars

Fantastic really happy with the service…

Fantastic really happy with the service 👏

18 May 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your fantastic feedback! We're really happy to hear that you are pleased with the service provided.

If you have questions or need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Very efficient service

Katie on the phone was very effective and helpful. The overall service was excellent and the price is reasonable

22 May 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind feedback. We're thrilled to hear that Katie provided you with excellent and effective service, and that you found our prices reasonable. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Mobilers Insurance

Rated 5 out of 5 stars

Helpful and understanding and friendly

Helpful and understanding and friendly

15 May 2026
Mobilers logo

Reply from Mobilers

Thank you for your kind words and positive feedback about your experience. We're delighted to hear you found our team helpful, understanding, and friendly. At Mobilers, we strive to provide the best service possible for valued customers like you.

If you have any further questions or need assistance related to your policy or anything else, please don't hesitate to reach out to us.

Kind regards,

Michelle @ Mobilers Insurance

Rated 5 out of 5 stars

Samantha was incredibly helpful & very…

Samantha was incredibly helpful & very polite. Amazing service, will be returning in the future.

21 May 2026
Mobilers logo

Reply from Mobilers

Thank you for taking the time to share your experience with us. We're thrilled to hear that Samantha provided you with excellent service and made your interaction a positive one. Your kind words mean a lot to our team.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Lovely ladies on the phone

Lovely ladies on the phone. Very helpful and called me back quickly to take payment. Yes, I pay a broker charge, but so far, no problems.

21 May 2026
Mobilers logo

Reply from Mobilers

Thank you so much for positive feedback. We're delighted to hear that our team provided you with helpful and prompt service.

If you need any further assistance or questions, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Samantha was extremely professional and…

Samantha was extremely professional and sorted my insurance out very quickly. Excellent customer service

20 May 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words and positive feedback. I'm delighted to hear that Samantha provided you with excellent and efficient service.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Mobilers Insurance

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful, pleasant and got insurance sorted very promptly

18 May 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words! I'm delighted to hear that Sam was helpful and able to get your insurance sorted promptly.

If you have any questions or queries regarding your policy, please don't hesitate to reach out.

Kind regards,

Darren @ Mobilers Insurance

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