Mobilo Card Reviews 

301
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

As someone who relies heavily on CRM software, the backend integrations are what make this card practical for daily use. Linking the lead capture directly to our Hubspot pipeline means i don't have to... See more

Company replied

Rated 1 out of 5 stars

Deceptive billing to steal your money. Signed up for a free account, then they surprise billed a year later. No email warning, nothing. Asked for refund and was told it’s in their TOS, so, it's buri... See more

Company replied

Rated 5 out of 5 stars

Mobilo card caught my attention because i wanted something easier than carrying around traditional cards. After using it for a few weeks, I've found it to be quite helpful. Setting up my profile w... See more

Company replied

Rated 5 out of 5 stars

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Contact info

3.6

Average

TrustScore 3.5 out of 5

301 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 48 hours

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3.6

All reviews

(301)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my Mobilo card!

I love my Mobilo card. Customer like that they don't have to type in my information and tI love the fact that i get in their contacts. No business card for them to lose. plus they get to go to my website and don't have to look for it.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Very fast!

Great customer service! We ordered unassigned plastic cards to pass out to employees and the process has gone very smoothly. Mobilo responded, printed, and shipped quickly. We've already placed our second order for more cards :)

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Mighty Fine Customer Service!

I ordered a card for someone else, my Pastor. The card did not reach him. I emailed the Mobilo team and was immediately assisted and offered a replacement card. Even after hours they responded to my emails. They stuck by me until my situation was resolved. Can’t find customer service like that just anywhere these days. By the way, they offered to replace the card without me asking them to. Awesome!

31 August 2022
Unprompted review
Rated 5 out of 5 stars

Fast & Honest

Honest, fast, awesome. Stunning, solid and functional card. I highly recommend their service!

30 August 2022
Unprompted review
Rated 5 out of 5 stars

750 cards, no issues

We have used them for quite a while, around 750 people using cards and the system works great, the process is simple, support and assistance as well as customization are easy and straightforward. Joey does a fantastic job of helping suit our needs.

26 August 2022
Unprompted review
Rated 2 out of 5 stars

Lack of customer support

WE ordered thirteen cards. We were told that they would have all the information we provided via excel spreadsheet uploaded. They did not include addresses and other information on the cards. I've had to manually add. There are mistakes and now I cannot get any customer service to respond so we can get a new card with corrected information. I had this problem with original order. They have zero customer service. If I can find another vendor I will try them moving forward.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Yes! buy this card! I recommend it! 👍🏻

Old Review (see updated review below this one):

Note before reading the old review: I forgot to modify this review before. Mobilo reply to it recently and it was some misunderstanding but they contacted me and we managed to resolve the situation 👍🏻.

Now the old review:
“Don't buy this card… one month in “printing process”. After the review was approved, the communication went to 0 in one month. At some point I asked myself if this is a scam… 0 stars, not even 1!”

And now the updated review:

“I finally received the cards. We had a miscommunication first, but Mobilo contacted me and we manage to get everything on track again. Some “fixable hiccups” during the design process and they were very kind as to send me the card for free and some additional gifts. Regarding the cards, they work and they look really nice (I got the metal version, Black and Gold). Some times its a bit tricky to get the NFC working but that is not Mobilo fault, is the nature of the NFC, but it works. One recommendation for the buyer, is that the card information is dynamic. You can change it on the app, so, I recommend not to put information like email or phone numbers or even your name printed on the card (this card will stay with you for ever, no need to stamp your name on it). Why I say that? For example, I may want to change the main line phone number and I can do that easy on the app, but it will have the old phone printed on the card. I think the best design for your card is using your company logo, company name, company motto, etc… info you know will not change like emails, phones or even company address. If you get tired of the card design you have and want to buy another, you can even reassign the old card to another employee (if you followed what I recommended earlier) without the need to change the printed information on the card because the information is generic to your company. I may buy another using that criteria and just put my company logo as big as it can be. Conclusion: Well done Mobilo!“

9 August 2022
Unprompted review
Mobilo Card logo

Reply from Mobilo Card

Hi Albert - So sorry to read about this! Aweful, I agree. However, we can not ship your card unless you tell us what color you prefer. We reached out via email and phone and will keep trying until we hear from you. In the meantime we issued a full refund just in case your email address and phone number no longer work.

Rated 5 out of 5 stars

These People Care

These people care, and you get extremely fast, literate, human responses to help you get the best results for your purchase. MOBILO rocks! Mateo Ronderos was the person who helped me, and he responded to my questions within minutes. Amazing customer service.

3 August 2022
Unprompted review
Rated 1 out of 5 stars

Can't get them to work at all…

We got two cards and a key card months ago. Have not been able to get any of them to work at all...my partner wanted paper cards. Wish I had listened

3 August 2022
Unprompted review
Mobilo Card logo

Reply from Mobilo Card

Hi Melanie, I'm so sorry to hear about this. Our cards have been used over 2 million times in 199 countries. They work great and we certainly want to avoid going back to paper. Our support team has reached out separately to get this all sorted. Thanks again for leaving your feedback here.

Rated 5 out of 5 stars

The best digital business card

I ordered the digital business card as my business engages primarily with remotely services. This is a life changer because I can share my information in a second, whenever I'm attending a virtual trade show or networking as well as in-person. I don't need to waste any paper and I can change my info anytime I need to make a change. Best card ever.

3 August 2022
Unprompted review
Rated 5 out of 5 stars

Great conversation starters!

Mobilo card are an excellent icebreakers when meeting with potential clients for my managers and I. It really hits the point when our clients jive with the cost savings and environmental friendliness of the digital card concept.

3 August 2022
Unprompted review
Rated 2 out of 5 stars

the card is rubbish

the card is rubbish , doesn't work most of the time and the whole process is clunky and awkward. The help files are pretty crap also, so overall l wouldn't recommend it to others. I am assuming that l am doing everything correctly.

3 August 2022
Unprompted review
Mobilo Card logo

Reply from Mobilo Card

Hi Victor, I'm very sorry to hear about your experience. Our cards have been used over 2 million times in over 199 countries, including Australia. We are confident they work great. Our support team is reaching out separately to get this all sorted, but we have not been able to verify you as a customer. Thanks again for leaving your feedback here.

Rated 5 out of 5 stars

UPDATED REVIEW

Updated Review: - 5 STARS

After talking to Megan from Mobilo Card, I am totally changing my review. Not only they have refunded my money, but then were interested enough to get my feedback and take time to explain what I was doing wrong. And I was doing the wrong thing when trying to make the metal business card and key fob work with my phone. After Megan showed me how to do it, it finally clicked. Not very intuitive to be honest, but makes perfect sense after she explained why you need to touch the card in that particular place on the phone and what's the difference between the Apple and Android phones. She also showed me a few tricks that will be very helpful for my job. Overall, very happy with the result and I can finally take the card out and use it without worrying if it's gonna work or not. Thank you Megan!

Great idea, but terrible execution. I got it for Christmas and was super excited about it. Then I tried to set it up a few times and it was a nightmare. The settings are not very intuitive, which I guess is fine if, in the end, all works out. But even when I thought I worked it out, it was working every other 3rd time, and it was just frustrating, so I gave up. I tried to get some help and it was bad again-it took days for somebody to respond to my initial email, then we set up an appointment and the person just didn't show up... So, I totally gave up on it. Again, I love the idea and hope at some point they get their act together, at which time I am willing to give it another try.

2 August 2022
Unprompted review
Mobilo Card logo

Reply from Mobilo Card

Hi Irina, I'm truly sorry to read about these issues. Our support team is reaching out separately to get this all sorted. Our cards have been used over 2 million times in 199+ countries. They work great, we know that for sure! Thanks again for leaving your feedback here.

Rated 5 out of 5 stars

Great Tool for anyone

As a small marketing agency, I discovered this card and feel it is amazing. I went as far as wanting to see how I could be a reseller, and so I looked over the competition and could not find anything like it or comparable. I highly recommend it to anyone in sales. It would be a great tool for conventions or mass people.

2 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and professional

Excellent and professional.
I sent an automated request for more info and first thing in the morning I had a live person calling me to help me out. Not only that, but I have email communication with others on staff assisting me with shipping correction. All have been quick to respond and a pleasure to work with. I feel even better about my purchase knowing I have this caliber of service behind the product.

2 August 2022
Unprompted review
Rated 5 out of 5 stars

Digital business cards are held by…

Digital business cards are held by individuals who are serious about their craft and want to be leaders in technology. This is why I went with Mobilo! Their website is very descriptive on how you can present all of who you are with a simple tap.
First, you'll order your card and accessories (if desired) for yourself or your team, if you have one. Upload any logos you have and the design team will then make those edits to your card. Once you approve those edits (the editing is lightning fast and around the clock!), you will then download the Mobilo app and continue further editing from there, ie your Social Media page(s), your email address, your work address, a photo of yourself and anything else you want to add to your digital contact. Then you can preview what others will see when they scan you. So you have the power to edit everything (contact details) from the app. It's very convenient.

I am still new to this app and company, so I will update this review once a month has passed.

1 August 2022
Unprompted review

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