Mobypark Reviews 

550
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prime and central locations, often noting their convenience for city access and nearby attractions. Many people found the pricing to be affordable and offering great value compared to other options. The booking process is frequently highlighted as easy, smooth, and reliable, with quick confirmations and straightforward instructions. Reviewers also appreciated the overall user experience, describing it as super easy to use with effortless entry and exit. The parking spaces are often noted as clean, spacious, and secure, providing peace of mind for vehicle owners. Many users expressed satisfaction with the seamless operation, including features like license plate recognition, and plan to use the service again.

What people talk about most

Location

Clients share positive opinions on location, frequently highlighting its convenience and accessibility to... See more

Price

Reviewers mention positive feedback about price, consistently finding the rates affordable and offering good... See more

Booking process

Consumers find the booking process to be positive, describing it as easy, smooth, and stress-free, with many... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as simple, hassle-free,... See more

Service

Customers consistently note ambiguous experiences with service, with many praising the convenience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking from the app was pretty straightforward. Entering the carpark was smooth and easy. Parking lot itself was pretty clean and brightly lit. Convenient access to shops nearby in the city cent... See more

Company replied

Rated 5 out of 5 stars

Least painful Brussels parking experience yet. 5 min walking to Horta & 10eur for 7h of parking, no minuscule underground passages. We had a small hiccup on way out due to overstaying, but it got reso... See more

Company replied

Rated 5 out of 5 stars

The instructions in the email – and, in fact, the communication right from the very first click – were spot on. The location is easy to find, in a quiet area yet close to the city centre. Quick, safe... See more

Company replied

Rated 5 out of 5 stars

Booked a parking spot through Mobypark for a weekend trip and it went smoothly from start to finish. The listing had clear access instructions and the location was exactly as described. Great service... See more

Company replied


Company details

  1. Parking Garage
  2. Car park
  3. Travel deals
  4. Valet parking service

Written by the company

Parking booking platform Mobypark opens up private parking space to the public. Travellers save money time and stress by reserving parking space at otherwise unused parking spots from companies and individuals. While parking owners can safely rent out their additional parking space, earning substantial income and contributing to smarter an more sustainable cities.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

550 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(550)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy access

Easy access. Entering and leaving by license plate.

13 December 2024
Unprompted review
Mobypark logo

Reply from Mobypark

Hi Monique,

Thank you for your review! We're happy to hear that the license plate recognition made accessing and leaving the parking spot so easy for you. Providing a hassle-free experience is what we aim for, and we’re glad it worked well.

We look forward to helping you with your parking needs again soon! Safe travels!

Best regards,
Mobypark Team

Rated 5 out of 5 stars

The great solution to visit Bruxelles …

The great solution to visit Bruxelles without problems when you go with car ! Easy : your place wait your car . Small and simply parking ( but the place are large for your car )
You book before to go and no more trouble!!
Very secure!
You can come to your car during the parking time .
No problems, only quiet and secure ! 👌🏻👌🏻👌🏻

11 December 2024
Unprompted review
Mobypark logo

Reply from Mobypark

Hi Ga,

Thank you so much for your kind review! We're thrilled to hear that our parking solution made your visit to Brussels hassle-free and convenient. Knowing that the process was easy and that you felt secure throughout your stay means a lot to us.

It’s great to hear you appreciated the spacious spots and the ability to access your car whenever needed. We’re so glad we could provide a quiet and secure experience for your trip.

We look forward to welcoming you back on your next visit! Safe travels!

Best regards,
Mobypark Team

Rated 1 out of 5 stars

Unreliable Service and Overbooking – left stranded with extra costs

I booked a parking spot in Eindhoven through this agency, paying in advance to avoid the hassle of finding parking in an unfamiliar city. When I arrived, I discovered that there were no spaces available. After calling support, they canceled my reservation, leaving me stranded to find last-minute parking on my own. I ended up paying triple the original cost at a nearby parkade. This agency clearly overbooks its spots, creating unnecessary stress and extra expenses. If you’re looking for reliable parking, I’d suggest looking elsewhere.

31 October 2024
Unprompted review
Mobypark logo

Reply from Mobypark

Hi Layth,

We’re very sorry to hear about your experience and completely understand how frustrating this must have been. This is certainly not the experience we want for our customers.

Availability issues like this are rare, but when they do happen, we do our best to resolve them as quickly as possible. We regret that in this case, we were unable to offer a better alternative in time. Your feedback is very important to us, and we will be reviewing this situation to prevent it from happening again.

Best regards,
The Mobypark Team

Rated 5 out of 5 stars

Accessability

Very easy access to the parking space! No trouble in the communication with the parking owner

5 September 2024
Unprompted review
Mobypark logo

Reply from Mobypark

Thank you very much for the review!

We’re thrilled to hear that you had a great experience with us and that you enjoyed the service.
We really hope to see you again!

Kind regards
The Mobypark Team

Rated 2 out of 5 stars

Buggy payment and booking process!

Amsterdam Youth Hotel

Pro:
Parking lot in the outer area, so also for higher cars possible.

Cons:
- Not so easy to find the intrance.
- Bad booking process! First the amount was not booked due to an error, so I tried a second time.
Finally the amount was booked twice! No phone availability. After an email I got a quick refund.
- For 5 hours we payed the price for the whole day. Unfortunately we thought, we would be back earlier... We should just have booked till 10pm to be save (it is the same price, as we already paid the price for the whole day). But so we were about 45min too late, than our booked departure time. The app said, we have to pay over 10EUR extra fees, although we already paid for the whole day.
We tried at least 20 times to pay that extra fees, again problems loading the page after entering the Credit card information. Fortunately there was a friendly security guy, who advised us to go to the Hotel Reception. There the madam was so kind to open the "schlagbaum" for us. Thank you for that. Neverttheless we cannot recommend this parking with this buggy booking process...

22 August 2024
Unprompted review
Mobypark logo

Reply from Mobypark

Thank you for your feedback.
We're sorry to hear about the issues you faced with the booking and parking process. Your reviews are important, and we’re working to improve the system to prevent similar problems in the future. We’re glad someone could assist you in the end.

Best regards,
The Mobypark Team

Rated 5 out of 5 stars

It was an amazing experience

It was an amazing experience. Opening a garage door just pushing a botton of my phone had put me in a good mood for the rest of the day. The parking fee was cheap and in a zone very close to the center of the city. I'm going to repeat that experience shortly!

8 August 2024
Unprompted review
Mobypark logo

Reply from Mobypark

Thank you so much for the review!
We are very happy to hear that you had a good parking experience with Mobypark and that you enjoyed our service.
We really hope to see you again!
Kind regards
The Mobypark Team

Rated 1 out of 5 stars

Worse experience ever!!

Worse experience ever!!! We had 2 cars and both were given the same parking space 229 with different reservation nummer. The parking space was for 1 car and it was surrounded by other parking spaces. So if you park 1 car you can get trapped by other cars with no way out!

We called the number in the mail 1000x times but no one answers!! We should of park outside anyways! And with kids with us!

NEVER again with Moby Park!!!! Worse experience ever!!!!!

2 August 2024
Unprompted review
Mobypark logo

Reply from Mobypark

We’re very sorry to hear about your experience. It’s concerning to learn about the issues with the parking space and the lack of response to your calls. This is not the level of service we aim to provide. Your feedback is valuable, and we’re addressing these concerns to prevent similar issues in the future.

We appreciate your patience and hope to have the chance to serve you better next time.

Best regards,
The Mobypark Team

Rated 2 out of 5 stars

Very Misleading - no transport to airport

The parking, hotel etc were fine. However, we chose Mobypark because it made it very clear that the parking ticket included (apparently free) shuttle bus on there site, I checked 3 times. When we got there it turned out there was no bus and they could pick you up for 5 euros a head if you had booked this in advance. This cost an extra 40 euros in Ubers, meaning many of the other parking services would have been cheaper had they not deliberately misled people.

29 July 2024
Unprompted review
Mobypark logo

Reply from Mobypark

Hello Ben,
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it must have been to arrive expecting airport transport to be included and then having to arrange alternative transport at extra cost.

This is certainly not the experience we want our customers to have. We will review the information shown on our website for this parking location to make sure the shuttle details are clear and accurate, including any booking requirements or additional costs.

Regards,
- The Mobypark Team

Rated 5 out of 5 stars

UCLouvain Saint-Louis Brussels parking

UCLouvain Saint-Louis Brussels parking, Rue de l'Ommegang - Ommegangstraat 3, 1000 Brussels.
Easy booking, such as access and exit from the car park, available also for LPG car.
Easy to reach, close to the center which can be reached quickly on foot.

27 June 2024
Rated 5 out of 5 stars

It was a great parking experience

It was a great parking experience. Absolutely recommendable! Amazingly friendly and helpful stuff and well organized. And there were even toilets for free. You can easily walk to Gofferten Park.

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect parking for Goffertpark.

Easily accessible from the motorway. Good signposting aided our way in. Friendly staff on site to guide us to our parking spot. Even restrooms are available for those in need 😉 Ideally located with respect to Goffertpark - less than 30 mins walk from car to entrance. Upon return, good lighting plus staff on site made us feel safe and secure. Great experience all around.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

The First time Book a parking Lot

The First time Book a parking Lot , and everything was super, the parkingfee, the Parking-Lot and the payment method with the email Details ! I will Book again when needed!

23 June 2024
Unprompted review
Rated 5 out of 5 stars

parking Tarweweg 1F at Nijmegen

I rented parking at Nijmegen to visit a Goffertpark concert. Very friendly employees. Spacious parking places. Not in a dark corner but a well illuminated row. Employees stay during the parking to keep it safe. Good experience. I recommend it

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Mobypark parking Brussels

I can highly recommend mobypark. Registration was easy. Access to the booked garage in Brussels was via the use of a simple web interface, which worked smoothly. Advanced idea. Fair conditions

23 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look