Vliegwinkel.nl Reviews 8,842

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 4 out of 5 stars

I give Vliegwinkel.nl 4 stars. Booking was convenient and the process was smooth overall. However, there are areas for improvement. Some issues with missing carry-on luggage or delayed e-tickets were... See more

Company replied

Rated 4 out of 5 stars

It was quite convenient to book the ticket and I got e-ticket by email. I received e-ticket after several hours of booking, I believe in today's digital world, I should be able to get e-ticket within... See more

Company replied

Rated 3 out of 5 stars

I booked a flight, including a handluggage of 10kg. When I got my conformation from the airline, I saw that the handluggage was not included. After having contact with both vliegwinkel and the a... See more

Rated 5 out of 5 stars

it worked all fine. I paid and within 30 mins had the tickets with 6 digit PNR that I added to the my account with the airline. The ticket was immediately found and all details were correct. The pr... See more

Company replied

Company details

  1. Airline ticket agency
  2. Car rental company
  3. Flights search site
  4. Travel agent
  5. Travel deals

Written by the company

Goedkoop vliegen? Vergelijk alle beschikbare ticket prijzen en boek ook eenvoudig en goedkoop uw huurauto en hotel. Er is maar één vliegwinkel!


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
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Rated 2 out of 5 stars

I think service is fine but I realize…

I think service is fine but I realize luggage options were 20 euro more expensive at the end, do not know if this is intentional

10 March 2026
Vliegwinkel.nl logo

Reply from Vliegwinkel.nl

Hello Maksym,

Thank you for your review. It's good to know that we always offer the prices we can book with the airline at that specific time. Because airlines operate with real-time availability, a baggage fee or the ticket itself may change while you're going through the process.

Kind regards,
vliegwinkel

Ingrid

Rated 1 out of 5 stars

Cancelation matter

I made a cancelation before the 3 hours deadline with Qatar air. And now the are saying i was too late. That cost me around 250 euro. Its not even the money so much but the fact that they tell me i am the liar is pretty bad. I simply have the the proof that i was in time.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

I had an extremely disappointing…

I had an extremely disappointing experience with Vliegwinkel.

I purchased a ticket for my nephew for a round-trip flight (Brasília – Amsterdam). After the purchase, he suffered a very serious accident that resulted in a leg amputation. He is currently undergoing medical treatment and physiotherapy and has been declared medically unfit to travel. We provided official medical documentation confirming the severity of the situation.

Despite the clear medical emergency and the impossibility of travel, Vliegwinkel refused to offer any reasonable solution — no refund, no meaningful assistance, and no real attempt to support us during an incredibly difficult time.

I understand that companies have policies, but there should also be room for basic human decency and flexibility in cases involving severe medical emergencies. The complete lack of empathy and unwillingness to find a fair solution has been deeply disappointing.

I would strongly advise others to carefully consider their options before booking with this agency, especially if you expect support in unforeseen and serious situations.

Very disappointing experience.

20 February 2026
Unprompted review
Rated 4 out of 5 stars

Good service

Instant customer service.

18 February 2026
Vliegwinkel.nl logo

Reply from Vliegwinkel.nl

Hallo Yasaman,

Thank you for your booking. We have sent an email about you payment and when you can expect your e-ticket.

Kind regards,
vliegwinkel

Ingrid

Rated 1 out of 5 stars

Is all this tied-selling even legal?

Endless number of attempts at tied-selling when all I wanted was a plane ticket. Attempted to sell options at a higher price than on the airline's website itself.

16 February 2026
Vliegwinkel.nl logo

Reply from Vliegwinkel.nl

Hello Rhino,

Thank you for your feedback.
We understand that the number of optional services during checkout can be overwhelming when you are only looking for a plane ticket. Regarding the pricing of these options, as a travel agency, we may apply service fees for the handling and integration of these extras into our platform. While the final authority on base rates rests with the airline, the choice to add services through us or directly with the airline always lies with the customer.
Hopefully, this clarifies the situation.

Kind regards,
vliegwinkel

Ingrid

Rated 1 out of 5 stars

When we were booking 7kg bag was…

When we were booking 7kg bag was included but in ticket it is showing that baggage not included why? Why would you lie people? You just give them the truth they Will choose i regret my money

11 February 2026
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Reply from Vliegwinkel.nl

Hallo Umuraza,

We appreciate your feedback, as it gives us the opportunity to clarify the situation.

The ticket includes 7 kg of hand luggage, while your e-ticket only shows checked baggage, which is not included in the ticket.

We hope this clarifies everything and allows you to travel with peace of mind.

Kind regards,
vliwgwinkel

Ingrid

Rated 5 out of 5 stars

The gave a good and swift service.

The gave a good and swift service.

3 February 2026
Vliegwinkel.nl logo

Reply from Vliegwinkel.nl

Thank you, Henry! There's nothing like seeing a great review on our page.

Kind regards,
Mark | Customer Service
Vliegwinkel.

Rated 1 out of 5 stars

SCAM

SCAM. Worst website ever. Never use it. They do not have any additional fee for change or cancellations while booking yet they charge almost the same as the ticket. Also they lie about other flights not having a space.

26 January 2026
Unprompted review
Vliegwinkel.nl logo

Reply from Vliegwinkel.nl

Hello Deniz,
 
We're sorry to hear that you didn’t have a smooth booking experience with us, but thank you for sharing it.
 
We would like to find a solution together with you. Within 24 hours customer services will contact you.
 
Kind regards,
vliegwinkel Customer Service
Ben

Rated 4 out of 5 stars

Very easy and simple to use

Very easy and simple to use, particularly when using several providers.

25 January 2026
Vliegwinkel.nl logo

Reply from Vliegwinkel.nl

Hello Xabier,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Peter
vliegwinkel

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