Although all the appropriate and thorough security checks are applied during setup, once you are using the app. with FaceID or Touch ID, using the app is like lightning. Very easy to use, and yet you... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good rate of interest and the app is extremely informative and easy to use. Transfer in from another ISA provider went very smoothly and only took a couple of days. I had no hesitation in recomme... See more
Can only speak of my experience in opening two accounts with Monument. Very easy, no hassle. Unlike other banks which I’ve had poor experiences with recently. The ones that want to see all of the tran... See more
Set up the Monument app, which was straight forwrad and easy to do. The app seems to be really simple too, instantly giving all the basic information needed, even giving a day by day view of interest... See more
Company details
About Monument
Written by the company
Save. Build. Live.
At Monument, we understand wealth means more than money. It's about the rewarding life it helps you live.
Since 2021, we've been redefining banking for our clients with exceptional client service, straightforward savings and a Membership service to grow and enjoy your wealth - all within one app.
Trusted with over £5 billion in savings, we are regulated by the Financial Conduct Authority, Prudential Regulation Authority, and are protected by the Financial Services Compensation Scheme (up to £85,000).
Our UK-based Client Services team can be contacted via in-app live chat, call, video, or email. We also reply to reviews on Trustpilot and we appreciate your feedback.
Contact info
33 Cavendish Square, W1G 0PW, London, United Kingdom
- 020 4524 8080
- service@monument.co
- www.monument.co
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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Really quick and easy to apply for and…
Really quick and easy to apply for and open a new account. Love the app, works really well
27 September 2026
Easy to open online account with a good…
Easy to open online account with a good interest rate and easy access.
30 September 2026
Really easy to join
6 October 2026
Ease of opening.
Can only speak of my experience in opening two accounts with Monument. Very easy, no hassle. Unlike other banks which I’ve had poor experiences with recently. The ones that want to see all of the transactions that are going through your main bank account. Well done Monument for not going down this road.
3 October 2026
Very efficient team
Very efficient team. All issues are resolved quickly and support is readily available. Highly recommended.
9 October 2026
Unprompted review
So easy to set up. Excellent APP. Issues, very happy
So easy to set up
Very good App. No issues very happy.
5 October 2026
Account opened in minutes following the…
Account opened in minutes following the Natwest/First Active disaster....!
30 September 2026
Excellent Banking Experience
Great experience with Monument. Super user friendly app which is quick and responsive and if you need to speak to someone, you can! Good choice of savings accounts and rates. Very happy client!
8 October 2026
Unprompted review
Very user friendly app and prompt…
Very user friendly app and prompt customer service
29 September 2026
Monument App
Easy to set up and a good interest rate. I also like the way the App shows how much interest you've earned each day.
29 September 2026
The APPworks very well
The APPworks very well, transfers are very quick,with the APP updating almost immediately, followed by a text message to confirm transaction.
The information on the APP is excellent with daily updates on balances and interest.
23 September 2026
The Very Best Savings App.
Although all the appropriate and thorough security checks are applied during setup, once you are using the app. with FaceID or Touch ID, using the app is like lightning. Very easy to use, and yet you get all of the information you need on one screen, including the interest you are accruing on a daily basis. Transfers are almost instantaneous, and they have large limits so you don't have to make multiple transfers to do what you need like so many apps. Easily the best savings app I have used, and I have used many ...
7 October 2026
Unprompted review
Better than any other bank
Way better than any bank I have set up savings accounts with in the past. The app is super easy and efficient, quick to set up, deposit and withdraw and also easy to speak to an intelligent human when I needed to. Their savings rate is good too.
29 September 2026
Easy to use
Opening the account was straight forward. Great initial rate on offer. The app is easy to use, love that I can see the interest earned daily.
I'm happy with my experience so far.
28 September 2026
It's all so easy
It's all so easy. The app is very user friendly from opening the account to paying in its all so straight forward
3 October 2026
I found it straightforward to open and…
I found it straightforward to open and fund my account and am pleased with the interest rate.
25 September 2026
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