Great experience, easy, fast, and convenient. The terminal is small and can be easily placed anywhere. The app is also very easy to use and understandable throughout. The most convenient thing is ski... See more
Company replied
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See what reviewers are saying
Everything is going well! A good experience that I recommend! With Mooney app you can do anything you need: buy bus/train tickets or pay car parks, see all your transactions and check it every time... See more
Company replied
Overall the MooneyGo app is fine.What I would improve: 1) simplify the activation of a public transportation ticket, too many clicks 2) have customer explicitly choose the number plate when activat... See more
Company replied
Good device but are not available some importante tips that other devices have. One of It Is the push notification into the app when the device pass thru an highway toll booth
Company replied
Company details
Written by the company
Nata dall'esperienza di Mooney e MyCicero, MooneyGo è l'app con la più ampia offerta di servizi di mobilità: semplifica la gestione dei tuoi spostamenti in città e fuori città.
Contact info
Italy
- www.mooneygo.it
4.1
Great
7k reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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all ok service perfect
19 June 2025
Reply from MooneyGo
Hi Enrico,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
It has worked only two times..
It has worked only two times..
And now I have to keep the card and psy cash as not recognised...
I'm very disappointed.
28 July 2025
Reply from MooneyGo
Hi Edoardo,
we’re sorry to read your review.
Please remember that if you need any support, you can always contact us via email at assistenza@mooneygo.it or by calling +39 071 92 07 000, Monday to Friday from 7 AM to 8 PM, and Saturday from 7 AM to 7 PM.
Reply from MooneyGo
Hi Christian,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Everything is ok
28 July 2025
Reply from MooneyGo
Hi Franco,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Filippo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Matteo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Osvaldo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Terrible experience
Terrible experience. The device doesn't work, and we've been stuck at the toll booth several times. I contacted three times the customer service and after more than a week, I'm still waiting for the problem to be resolved.
16 July 2025
Reply from MooneyGo
Hi Maria,
we're sorry to hear about your negative experience with MooneyGo. Please contact us via email at assistenza@mooneygo.it or by calling +39 071 92 07 000, from Monday to Friday between 7 AM and 8 PM, and on Saturday from 7 AM to 7 PM. We’ll do our best to help you!
Reply from MooneyGo
Hi Youssef,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Notification push
Good device but are not available some importante tips that other devices have. One of It Is the push notification into the app when the device pass thru an highway toll booth
22 July 2025
Reply from MooneyGo
Hi Simone,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. We appreciate your feedback, we work every day to provide you with reliable and quality service. Feel free to contact us for any needs.
Reply from MooneyGo
Hi Pietro,
thank you for your feedback! The trust of our customers is important to us, and we will always do our best to provide you with five-star service. Don’t hesitate to contact us for any questions or requests!
Reply from MooneyGo
Ciao Rocco,
grazie per il tuo feedback! La fiducia dei nostri clienti è fondamentale per noi, e faremo del nostro meglio per garantirti sempre un servizio a cinque stelle. Non esitare a contattarci per qualsiasi dubbio o richiesta!
Assistenza scadente
7 July 2025
Reply from MooneyGo
Ciao Alessandra,
ci dispiace leggere la tua esperienza negativa con MooneyGo. Contattaci tramite e-mail all’indirizzo assistenza@mooneygo.it o chiamando al numero +39 071 92 07 000, da lunedì a venerdì dalle 7 alle 20, sabato dalle 7 alle 19, e faremo il possibile per aiutarti!
Very nice application
Very nice application, easy to use, with a wide range of solutions for cars and other means of transport.
22 July 2025
Reply from MooneyGo
Hi Massimiliano,
we are very pleased to read your review! We are happy to know that your experience with our App is positive and that it meets your needs; every feedback helps us improve. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Alberto,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Mauro,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
effective and economical
22 July 2025
Reply from MooneyGo
Hi Riccardo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Poor service, never again Mooneygo
The next day after my subscription, Mooneygo launched the free subscription campaign. Shameful!!!
I decided to close my subscription and return the device. Even in this case... scandalous! I had to ship it at my expense. There are no delivery points. Finally they charged me for the following month too. And it wasn't supposed to. I have not received a response to my complaint. If I receive any further charges I will notify you. Poor service, never again Mooneygo
24 June 2025
Reply from MooneyGo
Hi Giuseppe, we're sorry to read your review. If you experienced any issues with the MooneyGo app, please contact us at assistenza@mooneygo.it or call 0719207000, and we'll do our best to help you!
for now the operation is correct, but....
for now the operation is correct. to improve the website interface is not clear, it does not show the tolls made. the payment could also be connected to a current account
30 June 2025
Reply from MooneyGo
"Hi Fabio Misani,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. We appreciate your feedback, we work every day to provide you with reliable and quality service. Feel free to contact us for any needs."
Reply from MooneyGo
"Hi Giampaolo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs."
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