Great experience, easy, fast, and convenient. The terminal is small and can be easily placed anywhere. The app is also very easy to use and understandable throughout. The most convenient thing is ski... See more
Company replied
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See what reviewers are saying
Everything is going well! A good experience that I recommend! With Mooney app you can do anything you need: buy bus/train tickets or pay car parks, see all your transactions and check it every time... See more
Company replied
Overall the MooneyGo app is fine.What I would improve: 1) simplify the activation of a public transportation ticket, too many clicks 2) have customer explicitly choose the number plate when activat... See more
Company replied
Good device but are not available some importante tips that other devices have. One of It Is the push notification into the app when the device pass thru an highway toll booth
Company replied
Company details
Written by the company
Nata dall'esperienza di Mooney e MyCicero, MooneyGo è l'app con la più ampia offerta di servizi di mobilità: semplifica la gestione dei tuoi spostamenti in città e fuori città.
Contact info
Italy
- www.mooneygo.it
4.1
Great
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
The system Is working well without problemas, very easy to sign the contact and the payments are always under control.
28 June 2025
Reply from MooneyGo
Ciao Andrea,
thank you so much for your review! We’re thrilled to hear you had a positive experience with MooneyGo. Please feel free to reach out if there’s anything you need—we’re always here to help!
The service is professional.
The service is professional and competent. The App is intuitive and clear for parking to find and then set. Compliments and thanks to the staff.
28 June 2025
Reply from MooneyGo
Ciao Pasquale! Thank you so much for your review! We’re thrilled to hear you had a positive experience with MooneyGo. Please feel free to reach out if there’s anything you need—we’re always here to help!
It is ok work well.
27 June 2025
Reply from MooneyGo
"Hi Massimo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs."
It never works properly
It never works properly, I rode my motorcycle for a long trip on the Italian highway and it was ok once or twice upon 5 times
1 June 2025
Reply from MooneyGo
Hi Fernando,
We’re sorry to hear that you haven’t had a positive experience with MooneyGo. If you need assistance, please contact us at +39 071 92 07 000, Monday through Friday from 7 a.m. to 8 p.m., and Saturday from 7 a.m. to 7 p.m. We’ll be happy to help!
MooneyGo doesn't emit a beep
MooneyGo is cheaper than Telepass, but it doesn't emit a beep at the toll, which often causes me to stop and creates a queue behind me.
26 June 2025
Reply from MooneyGo
Hi Sof,
Thank you for sharing your experience on Trustpilot. Please contact us at +39 071 92 07 000—Monday to Friday from 7 a.m. to 8 p.m., and Saturday from 7 a.m. to 7 p.m. We’ll do our best to help you and investigate why the device isn’t producing the beep at the toll.
Parking issue
Parking issue.
I like that it works perfectly, I don't like that in order to park my car using Mooneygo I mus pre charge my money.
It sounds senseless.
Thx
10 June 2025
Reply from MooneyGo
Hi Guido,
thank you for your review! We appreciate your feedback — it will help us improve our services.
Please don’t hesitate to contact us if you need anything.
In reale area where it works
Where MooneyGo is know it works well. It should increase the cities where it works.
27 June 2025
Reply from MooneyGo
"Hi Mario N. A.
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. We appreciate your feedback, we work every day to provide you with reliable and quality service. Feel free to contact us for any needs."
Reply from MooneyGo
"Hi Gian Maria Martelli,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs."
very practical to use
1 May 2025
Reply from MooneyGo
Ciao Alice!
Thank you so much for your review! We’re thrilled to hear you had a positive experience with MooneyGo. Please feel free to reach out if there’s anything you need—we’re always here to help!
Reply from MooneyGo
Thank you so much for your review! We’re thrilled to hear you had a positive experience with MooneyGo. Please feel free to reach out if there’s anything you need—we’re always here to help!
Reply from MooneyGo
"Hi Ettore,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs."
Reply from MooneyGo
"Hi,
we are very pleased to read your review! We are happy to know that your experience with our App is positive and that it meets your needs; every feedback helps us improve. Feel free to reach out to us for any needs."
Reply from MooneyGo
"Hi Giuseppe,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs."
Reply from MooneyGo
"Hi Giacomo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs."
Good esperience
25 June 2025
Reply from MooneyGo
"Hi Cristian,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs."
Pessima
Pessima, il dispositivo non ha mai funzionato. Ho più volte eseguito la procedura indicatami per risolvere il problema. Problema mai risolto. Faccio la disdetta del contratto.
Terrible, the device never worked. I have repeatedly followed the procedure indicated to me to solve the problem. Problem never solved. I am canceling the contract.
13 May 2025
Reply from MooneyGo
Ciao Nicola, grazie per aver condiviso la tua esperienza su Trustpilot. Ci dispiace davvero per quanto successo e vogliamo assicurarci di poterti aiutare al meglio: ti contatteremo appena possibile per verificare l'accaduto e fornirti assistenza. Ti ringraziamo ancora per la pazienza e collaborazione, la tua opinione è importante per noi.
Reply from MooneyGo
Ciao Maria! Thanks so much for your review! We’re delighted you enjoyed MooneyGo. If you need anything at all, don’t hesitate to reach out—we’re here for you!
Very conveniente app !!!
very convenient app. you can park in a blue space in the cities and the service automatically detects the position of the car in the blue lines and with a touch you can start the parking
1 May 2025
Reply from MooneyGo
Hi Emanuele,
we are very pleased to read your review! We are happy to know that your experience with our App is positive and that it meets your needs; every feedback helps us improve. Feel free to reach out to us for any needs.
Semplicita
23 May 2025
Reply from MooneyGo
Ciao,
grazie mille per la tua recensione! Siamo davvero felici di sapere che tu abbia avuto un'esperienza positiva con MooneyGo. Non esitare a contattarci per qualsiasi necessità.
Easy to buy with clear conditions
7 May 2025
Reply from MooneyGo
Hi Silvano,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
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