Recently had our bathroom redone by Emil, we are very happy with the outcome and he has done a good job! Very polite and tidied up after himself and highly recommended. Thank you again for making our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleased with my new en-suite which is a total transformation! The initial home visit with Simon covered everything I wanted and he did a few different layout designs which was great to see. Our d... See more
Company replied
We recently had our bathroom converted to a wet room for my disabled wife. The service we received was second to none. The bathroom fitter Steve was excellent as was his workmanship. He explained ever... See more
Company replied
We needed our bathroom converting to a shower room, ideally before the end of the year and Passmore were able to offer us a date within a few weeks. The whole process has been seamless with customer... See more
Company replied
Company details
- #39 of 109 best companies in Bathroom Renovator
- #44 of 116 best companies in Interior designer
- #2 of 8 best companies in Remodeller
Written by the company
Taking care of everything from design and supply, right through to installation our bespoke bathroom-by-design division can help you make your dream bathroom, shower room, en-suite or cloakroom a reality.
9 Reasons To Choose Us.
Written by the company
- More Than 50 Years' Experience.
- We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
- Full Design, Supply & Installation Service.
- Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
- Complete Peace Of Mind.
- You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
- 1,000's Of Happy Customers.
- We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
- Reputable, Reliable, Accredited.
- We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
- Expert Workforce
- With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
- Open, Honest & Transparent.
- There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
- 100% Guarantee.
- We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
- Conscientious, Courteous & Tidy.
- We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.
Contact info
6 Hales Road, LS12 4PL, Wortley, Leeds, United Kingdom
- 0113 201 5030
- info@more-bathrooms.co.uk
- www.more-bathrooms.co.uk
4.8
Excellent
429 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good service
1 May 2025
Reply from More Bathrooms
Dear Tim, Thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new Bathroom. Sam and the team are absolutely thrilled with your feedback. Thank you and enjoy your new bathroom.
Excellent customer service from…
Excellent customer service from Passmore. Am delighted with my new bathroom and the care taken to rectify problems from previous bathroom i.e. water slow to drain away. Great collaboration between Jack who fitted the bathroom and Passmore specialists. Have now got a beautiful fully operational bathroom. Thanks to all.
1 May 2025
Unprompted review
Reply from More Bathrooms
Dear Clair, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your level access shower. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Jack and the team will be thrilled with your feedback.
Great company to deal with.
Great company to deal with from start to finish. Every member of staff was friendly, helpful and accommodating, offering advice and solutions, without being pushy or overbearing! Ben, who did the installation of our bathroom was extremely hardworking and professional throughout. He's done a fantastic job and we absolutely love the end result. It's just perfect! Thank you so much to everyone involved.
29 April 2025
Unprompted review
Reply from More Bathrooms
Dear Adele, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your Bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Ben and the team will be thrilled with your feedback.
Great service
Great service, I can't recommend enough. Paul the fitter was neat and tidy, at the end of each day rubbish was taken away and work equipment was organised ready for the next day. Care was taken not to damage or dirty anywhere when tools or rubbish was carried through the property.
17 April 2025
Unprompted review
Reply from More Bathrooms
Dear Andrew, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new level access shower. Priding ourselves on our full design and fit service our expert team of multi-skilled fitters strive to deliver complete peace of mind while works are ongoing, keeping customers up to date as the works are underway. Paul will be thrilled with your feedback and review. Thank you ever so much again.
Elliot worked very hard and his…
Elliot worked very hard and his attention to detail was amazing.
My bathroom looks amazing whilst meeting our needs.
We’d like Elliot to complete our shower door .
Thanks for sending a gem of a workman. Thankyou to Jordan for pulling it together
17 April 2025
Unprompted review
Reply from More Bathrooms
Thank you Susan for taking the time to review our company and level of service received from design concept through to installation completion of your Level access shower. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. The team and especially Elliot will be absolutely delighted.
EXCEPTIONAL IN EVERY REGARD
From initial meeting to 'snagging', this company were thoroughly professional and very impressive. Highly recommended for both bathrooms and kitchens - we had three rooms completely renewed. Friendly staff, very capable and a pleasure to work with.
4 April 2025
Reply from More Bathrooms
Dear Kevin, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new Cloakroom. Priding ourselves on our full service offering our expert team of senior designers, experienced surveyors and multi-skilled fitters strive to deliver consistent quality while providing a first class customer experience. Garry, Joe and Arran will be thrilled with your review and feedback. Thank you ever so much again.
This is the second bathroom we've had…
This is the second bathroom we've had from Passmores.
Well designed and Angela listened to what was important to us- the site visit pre installation from Joe was good to check the plans would work and marked out to help visualise the space.
We'd have been happy to have the same fitter back but he'd retired- from the moment we met Louis we had every confidence he'd do a great job. Friendly, reliable and was great at giving us updates on how the work was going and he was a very tidy worker- we all really couldn't have asked for any better service. Louis ensured we had all the features we wanted even when it was realised the wall wasn't deep enough to give much of a niche he found a solution.
An issue the day after the job was completed was dealt with promptly.
We love our new en suite- thank you all but especially to Louis.
4 April 2025
Unprompted review
Reply from More Bathrooms
Dear Mr & Mrs Robson, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your en-suite. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. The team and especially Louis will be absolutely delighted.
EMIL xx what a fantastic job you've…
EMIL xx what a fantastic job you've done on my bathroom!! Gone over and above to finish n worked all wkend too ,2,000 % job ,lovely man ,n very clean n tidy.
Brilliant, very hard worker and takes pride in his job
What a star EMIL
Thank you
Carol
3 April 2025
Unprompted review
Reply from More Bathrooms
Dear Carol, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your level access shower. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Emil and the team will be thrilled with your feedback.
Michael
Michael, who was the contractor appointed to do the renovation in our bathroom, gave excellent service. Always friendly and prompt. I can highly recommend him.
2 April 2025
Unprompted review
Reply from More Bathrooms
Dear Marie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of Ralphs Project. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Mick will be absolutely delighted.
Reply from More Bathrooms
Dear Steve, Thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new Bathrooms. Louis and the team are absolutely thrilled with your feedback. Thank you and enjoy your new bathrooms.
First class service from start to…
First class service from start to finish. Cannot fault Passmore and with two bathrooms completed I can say that the quality of product and skilled workmanship is of a very high standard. Expensive but you get what you pay for and a three year guarantee is very reassuring. Highly recommend.
4 March 2025
Reply from More Bathrooms
Thank you Andrew for taking the time to review our company and level of service received from design concept through to installation completion of your 2 new bathrooms. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. The team and especially Jaroslaw will be absolutely delighted.
Room conversion to wetroom and bedroom
Very well satisfied with the whole experience from first contacting Passmore to the day the room was converted into a wetroom and bedroom. Mark, who did the conversion was friendly and hardworking. He did a brilliant job.
27 January 2025
Reply from More Bathrooms
Dear Jacqueline, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your wetroom, With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. The team and especially Mark will be absolutely delighted.
Marvellous work
Very helpful, always on time, cleaned up after themselves and did a marvellous job.
14 March 2025
Unprompted review
Reply from More Bathrooms
Dear Julie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your Project. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Johnwill be absolutely delighted.
Emil’s work on our bathroom was…
Emil’s work on our bathroom was excellent beautiful finish
He was respectful off our property
Cleaned up after himself
Very trustworthy
And thank you Emil for putting up with the dog and use
Thank you delighted with your work
Sally and Stephen
12 March 2025
Unprompted review
Reply from More Bathrooms
Dear Sally & Stephen, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your level access shower. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Emil and the team will be thrilled with your feedback.
Excellent professional service ....
Excellent professional service from start to finish. Very impressed with the bathroom fit out by Paul and Ryan, their attention to detail ensured we have a superb new bathroom. They were helpful throughout and made sure we were happy with their progress on a daily basis. I can thoroughly recommend their service.
6 March 2025
Unprompted review
Reply from More Bathrooms
Dear Andrea, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Priding ourselves on our full design and fit service our expert team of multi-skilled fitters strive to deliver complete peace of mind while works are ongoing, keeping customers up to date as the works are underway. Paul and Ryan will be thrilled with your feedback and review. Thank you ever so much again.
Would definitely recommend
We had a new bathroom, the experience was great from start to finish. They were very helpful when we were choosing style, colour etc.
Lewis, who installed everything was brilliant, he was helpful when we asked questions and kept us updated on what he was doing each day.
We love the bathroom, the materials are very good quality
2 January 2025
Reply from More Bathrooms
Dear Brenda, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Priding ourselves on our full service offer our expert workforce of senior designers, experienced surveyors and meticulous multi-skilled fitters ensure we deliver great quality while providing a first class customer experience. Garry, Joe and Louis will be absolutely thrilled. Thank you ever so much again.
good work by everyone at More Bathrooms
helpful and friendly from the very start of the process until the very end. The workman was brilliant at his job and friendly too. I was almost sad when the bathroom was complete. No hesitation in recommending this company to family and friends.
26 February 2025
Reply from More Bathrooms
Dear Chris, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Priding ourselves on our full service offering our expert team of senior designers, experienced surveyors and multi-skilled fitters strive to deliver consistent quality while providing a first class customer experience. Michelle, Joe and Phil will be thrilled with your review and feedback. Thank you ever so much again.
Really great service from design to…
Really great service from design to survey to installation and our new bathroom is fantastic. Really impressed with Ben who fitted our bathroom with enormous attention to detail. He clearly took pride in getting everything just the way we wanted it and took great care to look after the whole property while the work was going on. One very minor snag was immediately fixed perfectly within a day of reporting it. Really impressed with the whole experience.
28 February 2025
Unprompted review
Reply from More Bathrooms
Dear Paul Bernie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Working in a conscientious, courteous and tidy manner to deliver a project ensuring complete peace of mind you’ll have a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Thank you ever so much for the five star review, Ben will be absolutely thrilled.
Remarkable worker
Lovely courteous young man. Eliot was on time and treated my home with respect. He explained each morning, what he intended to complete and didn’t disappoint. His work was of a high standard and he cleaned everything away at the end of each day. I would highly recommend him. His company must be very proud of him. Thanks Eliot. 😀
3 March 2025
Unprompted review
Reply from More Bathrooms
Dear Marie Peck, thank you ever so much for taking the time to review our company and level of service received from survey through to finished installation of your new bathroom. Working in a conscientious, courteous and tidy manner our team of expert fitters tidy up and the end of each day while keeping our customers in the loop every step of the way. Eliot will be absolutely delighted with your feedback and review. Thank you ever so much again.
The service from mark and Kirk was very…
The service from mark and Kirk was very good.
A couple of snags were sorted very quickly.
If I was being honest I may have chosen a different sink to the one in the design - didn’t see one before signing up and it’s too small (front to back).
7 January 2025
Unprompted review
Reply from More Bathrooms
Dear Richard, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Priding ourselves on our fully project managed offering our expert workforce of senior designers, experienced surveyors and multi-skilled fitters ensure we deliver consistent quality while providing a first class customer experience. We apologise for the sink and we will look into this issue to make sure we are more visual with product choices. The team, Mark and Kirk are delighted with your feedback and comments and thank you ever so much again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.