Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and put me at ease.

Very professional and put me at ease.
I was confused about the situation but it was sorted very quickly.
Really good service

20 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Georgina,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Ian and so glad that he was able to provide the right help & support for you.

Please do not hesitate to reach out again if we can be of any further assistance.

Kindest Regards,
Moriarty Law.

Rated 5 out of 5 stars

Amazing professional and Oh so patient with me

⁸After being on hold for 2hrs and 10 mins Arman was Absolutely 💯 fabulous and sorted out a problem I've been trying to solve for nearly a year !
Arman sorted it out in 11 minutes.
Thank you.
10/10

17 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Abi,

Thank you so much for taking the time to leave a review.

Firstly, we are sorry to hear that this problem has taken a while to sort; I have taken the time to investigate our call waiting times for that day and cannot see any long waiting periods, so I assume the long waiting time must be with another company?

If this is not the case, please let us know and we will investigate further;

And secondly, we are so pleased to hear of your experience with Amman and so glad he was able to find resolution for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very helpful

I spoke to Chris who was very helpful and understanding
He was clear on my options and went through my situation with empathy and care.

14 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Teri,

Thank you so much for taking the time to leave a review.

We are so happy to hear of your experience with Chris and so pleased that he provided the right help & support for you.

Please do not hesitate to reach out again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very supportive and understanding…

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got my payment plan all set up and sorted..

Kind regards
Miss Sarahjane Donartie

13 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi SarahJane,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Yusuf and so pleased to hear you found him to be supportive & understanding.

We strive for a high level of customer service and are so glad to know that this was provided.

Kindest Regards,
Moriarty Law

Rated 4 out of 5 stars

Polite and helpful

When I made the call. I was a little frustrated after trying to communicate with Thames water, who lied on there reports. Spoke to someone called kamren, who put my mind at ease. He reassured that this payment would be shown. The whole experience was calming and straight. Liked his approach.

27 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Paulette,

Thank you so much for taking the time to leave feedback.

We are so pleased to hear that Kamran was able to provide the right help & support for you, and so glad he was able to put your mind at ease.

Please do not hesitate to reach out to us again if your require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Mario dealt with my query he was very…

Mario dealt with my query he was very polite professional and helpful thanks.

2 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Naheem,

Thank you so much for taking the time to leave feedback.

We are so pleased to hear of your experience with Mario, and so glad that he was able to help you.

We strive for a high level of customer service and are so pleased to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very helpful and understand of…

Very helpful and understand of circumstances

1 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Sophie,

Thank you so much for taking the time to leave a review.

We are so pleased to hear that you had a positive experience with us and so glad that we were able to help.

Kindest Regards,
Moriarty Law

Rated 4 out of 5 stars

Very helpful with good understanding…

Very helpful with good understanding and helpful information

1 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Brian,

Thanks so much for your feedback.

We are so pleased to hear that we were able to help you today.

Please do not hesitate to reach out again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

They were understanding gave good…

They were understanding gave good advice and set up plan to affordability

1 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Helen,

Thank you so much for your review.

We are so happy to hear of your experience with us and so pleased to know that you received the right help & support.

Please do not hesitate to reach out to us again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Excellent customer service

Chris was excellent and handled the call brilliantly.

31 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Lewis,

Thank you so much for your feedback.

We are so pleased to hear of your experience with Chris and so glad he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

AZ top notch service

I spoke to AZ on the phone earlier, he has amazing phone etiquette and really helped me this morning in dealing with my case. It's hard to build a rapport with people over the phone but I felt his presence was helpful, professional and empathetic, very well mannared guy. Thank you for your service

30 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Ian,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Az and so pleased to hear that he was able to provide the right help and support for you.

Please do not hesitate to reach out again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very polite and helpful.

30 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Joanna,

Thank you so much for your review.

We are so pleased to hear of your experience with us and so glad we were able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Professional and very helpful

Professional and very helpful

30 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Carol,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your positive experience with us, and are so glad we could help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Super helpful

Super helpful, eased my stress.

25 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Andrew,

Thank you so much for taking the time to leave a review.

We are so pleased to learn that Kamran was able to provide the right help & support for you, and so glad you are slightly more stress free.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very helpful

Chris was very helpful.
Thank you

24 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Hamza,

Thank you so much for taking the time to leave a review; We are so pleased to hear that Chris was able to help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very helpful and understanding.

Very helpful and understanding.

20 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Jacqueline,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your positive experience with us & so glad we were able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris is the perfect gentleman

Chris is the perfect gentleman. This is how customer service should be done especially when debt repayments can be a high level of anxiety and stress. Great job. Thank you from my heart.

19 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so pleased to learn of your experience with Chris, and so glad he was able to provide the right help & support for you.

Please do not hesitate to reach out again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Robert was fantastic

Robert was fantastic. He was professional, friendly and personable. Explained the process clearly and made me feel at ease. He is a credit and asset to your company. Customer service was 10/10

18 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Lee,

Thank you so much for your review,

We are so pleased to hear that Robert was able to help and so glad that you found him to be professional and friendly.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Abdul Very helpful and understanding of…

Abdul Very helpful and understanding of my situation

18 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Ibrahim,

Thank you so much for your review.

We are so pleased to hear of your experience with Abdul and so glad he was able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Abdul

Spoke to Abdul, very professional and polite, went through the whole process patiently.

18 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Miroslav,

Thank you so much for your review,

We are so pleased to hear of your experience with Abdul and so glad that he was able to help,

Kindest Regards,
Moriarty Law

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