Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spoke with an agent called Luke who…

I spoke with an agent called Luke who was very helpful and polite 5* thank you Luke 😊

7 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Sheree,

Thank you so much for your review.

We are so pleased to hear of your experience with Luke and so glad he was able to help you.

We strive for a high level of customer service and are so glad that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very helpful and…

Chris was very helpful and understanding thankyou

6 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thanks you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Chris and so glad he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Mario the agent was really…

Mario the agent was really comprehensive and help me to calm down I truly appreciate the help that he provided in this situation,
Thank you very much

6 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Nicolas,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Mario and so glad that he was able to provide the right help & support for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very professional and really…

Chris was very professional and really helpful and made everything more clearer for me

5 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Diana,

Thank you so much for taking the time to leave a review.

We are so pleased to learn of your experience with Chris and so glad to hear that he provided the right help & support for you.

Please do not hesitate to reach out to us again if require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Excellent customer support 👏

Excellent customer support 👏

5 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for your review.

We are so pleased to hear that you had a positive experience with us.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Always very helpful and thorough.

Always very helpful and thorough.
Mario was friendly and efficient and resolved my issue quickly.

1 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Cara,

Thank you so much for taking the time to leave feedback.

We are so pleased to hear of your experience with Mario and so glad he was able to find resolution for you.

We strive for a high level of customer service and are so pleased that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Bruce handled all my issues and came to…

Bruce handled all my issues and came to an agreement to pay off my debt...very helpful and spoke clearly 😊

1 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kelsey,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Bruce and so glad he was able to help you.

Please do not hesitate to reach out to us again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very helpful

Very helpful, compassionate and empathetic

30 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for your review.

We are so pleased to hear of your experience with us and we are so glad that we were able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Luke was absolutely fantastic helping…

Luke was absolutely fantastic helping me set up a payment arrangement and offering further advice and helpful links via email i feel a lot better now I have an arrangement in place 😀

30 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Laura,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Luke and so pleased to hear that he provided the right help and support for you.

Please do not hesitate to reach out to us again if you require any further help or support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very helpful

Helpful and was very understanding about my change of circumstances

28 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so pleased to learn of your experience with us and so glad that we provided the right help and support for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I received a letter today and had…

I received a letter today and had questions I needed answering. I spoke to Mario on the phone this morning and he explained and helped me understand what I needed to know. Mario was extremely polite and helpful and I felt no pressure to set up a payment that was not affordable for me. He listened to what I could afford and helped me set up a reasonable payment plan. Thank you again.

28 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Abbey,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Mario and so pleased to know that he provided the right help & support for you.

We strive for a high level of customer service and are so glad to know that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I was really anxious to call up but…

I was really anxious to call up but Abdul made me feel less anxious and was able to set a payment plan that suited my finances at this current time. Really appreciate the help!

27 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Jessica,

Thank you so much for your review.

We are so grateful to learn of your experience with Abdul and so glad that you picked up the phone to call us.

Please do not hesitate to reach out again if you require any further support or assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Spoke to a lovely adviser today called…

Spoke to a lovely adviser today called Abdul. He was very helpful and friendly and managed to resolve all the questions I asked!!

27 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Emma,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Abdul and so glad you found him to be helpful & friendly.

We strive for a high level of customer service and are so glad to know that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Abdul was very helpful

Abdul was very helpful. Made me feel comfortable and really gave me the best outcome of the call. Great service!

24 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Abdul, and so pleased that he found the best resolution for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Solved the issue quickly and efficiently

Solved the issue quickly and efficiently

24 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Patricia,

Thanks so much for your review.

We are so pleased to hear of your experience with us and so glad that you found resolution.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Extremely helpful and compassionate…

Extremely helpful and compassionate staff , Luke helped to put me at ease and work out a affordable plan , very nervous to make the call but he was kind , patient a credit to the company.

23 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Simon,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Luke, and so glad you picked up the phone to call us.

Please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Luke was great

Luke was great

22 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Steven,

Thank you so much for your review; We are so pleased to hear of your experience of Luke.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I made a payment plan on the phone with…

I made a payment plan on the phone with Mario who was helpful, kind and understanding. I noticed that they did not take payment last month and I was panicking only to find out that all my payments were done and paid in full I was not owing anything. I am so happy with this good news all done now I’m free finally yes!!! Thank you Mario for your support.

22 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Mary,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Mario and so glad that this is now closed and resolved for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Exceptionally polite staff

Exceptionally polite staff. I had the pleasure of talking to Ian today and he was both helpful and respectful.

21 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kelly,

Thank you so much for your review.

We are so pleased to hear of your experience with Ian and so glad that he provided the right help and support for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Ian was absolutely helpful

Ian was absolutely helpful. He understood my circumstances and was very fair in helping me deal with my issues. Vary professional with his approach and as far my case was concerned he was willing to go the extra mile to help resolve my issues! I am very grateful and happy to have spoken to him.

21 April 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Mark,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Ian, and so pleased to know that he went the extra mile.

Please do not hesitate to contact us again if you require any further support.

Kindest Regards,
Moriarty Law

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