Good range of products but another company that skimps on delivery. Stayed in all day for DX logistics to deliver and they never turned up. Really annoying. Shop elsewhere.
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I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stop... See more
Company replied
I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful -... See more
Company replied
Excellent service - as ever - from Morplan. I always order over the telephone and, once connected, the staff I speak to are very obliging, helpful and efficient. The hangers - which I have been using... See more
Company replied
Company details
Written by the company
Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies
Contact info
Unit 1, Temple Bank, CM20 2DY, Harlow, United Kingdom
- 0330 44 55 666
- customerservices@morplan.com
- www.morplan.com
4.2
Great
7k reviews
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£450 out of pocket. Absolutely terrible.
We own retail premises and have a large number of display furniture. We usually buy from a different company, but they were out of stock of the unit we needed (a H Gondola).
We purchased what we needed from Morplan, what a mistake. None of the pre drilled holes were in the correct places, nothing matched up, the fixing supplied were completely inadequate, there were scuffs and marks on the unit, terrible.
We were unable to return this item and actually had to pay to dispose of it. We are about £450 out of pocket. never again. PLEASE avoid.
3 March 2025
Unprompted review
Just discovered Morplan through…
Just discovered Morplan through recommendation. Absolutely first class service from start to finish and extremely fast and secure delivery
23 February 2025
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Constant problems with website when…
Constant problems with website when trying to order. It jumps all over the place. It would not process Paypal and then when using card payment it just did nothing. Girl on chat was not really bothered about helping.
Back to Amazon for next day delivery.
17 February 2025
Unprompted review
Reply from morplan
Thank you for taking the time to leave a review. We are sorry for the problems you experienced with placing an order on our website. We have passed your comments onto the relevant department for investigation. Kindest regards, Morplan Team
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Couldn't follow delivery Instructions
Requested delivery to third party address, so input thae new addressee/address in delivery aetails. Morplan sent it to the address without the addressee details even though they had confirmed this in email confirmation. Package very nearly returned as no addressee on package. Caused chaos at our end for the day in question
26 January 2025
Reply from morplan
Thank you for taking the time to leave a review. We are sorry for nay problems you experienced with the delivery of your order. This did get rectified and the order was delivered to the correct address. Kind regards, Morplan Team
Aamer Mahmood at Morplan Birmingham…
Aamer Mahmood at Morplan Birmingham helped me with printed carrier bags and made sure I got the best price at discounted rates
21 November 2024
Unprompted review
Reply from morplan
Morplan would like to thank you for your review and shopping in our Birmingham store! We look forward to your visit again soon! Many thanks, Morplan Team
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
I CAN HONESTLY SAY THAT ROB WAS JUST…
I CAN HONESTLY SAY THAT ROB WAS JUST FANTASTIC..
HE WAS FRIENDLY, PROFESSIONAL AND REALLY HELPFUL..
HE WENT AN EXTRA NOT ONE BUT TEN MILES TO GET MY ORDER THERE NEXT DAY JUST BEFORE CHRISTMAS..
THANK YOU ROB...
SEE YOU SOON...
18 December 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in our London store! We look forward to your visit again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Trusted goods and efficient service
Always lovely, friendly and efficient service from this Morplan.
Trusted goods that I buy on repeat.
23 December 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Good Service.No complaints
10 December 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
Thank you for taking the time to leave a review. We are sorry for the delay that you experienced with your delivery. The courier needed some additional delivery instructions and the delivery . was subsequently made to you. Kindest regards, Morplan Team
Reply from morplan
Morplan would like to thank you for your review and shopping in our Birmingham store! We look forward to your visit again soon! Many thanks, Morplan Team
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
Unable to find an invoice
I have tried to find where I can print off an invoice for my order, without success.
18 December 2024
Reply from morplan
Thank you for taking the time to leave a review. Please contact our Customer Services team and they will be able to assist you with a copy of an invoice. Kindest regards, Morplan Team
Reply from morplan
Morplan would like to thank you for your review and shopping in our London store! We look forward to your visit again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
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