Good range of products but another company that skimps on delivery. Stayed in all day for DX logistics to deliver and they never turned up. Really annoying. Shop elsewhere.
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I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stop... See more
Company replied
I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful -... See more
Company replied
Excellent service - as ever - from Morplan. I always order over the telephone and, once connected, the staff I speak to are very obliging, helpful and efficient. The hangers - which I have been using... See more
Company replied
Company details
Written by the company
Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies
Contact info
Unit 1, Temple Bank, CM20 2DY, Harlow, United Kingdom
- 0330 44 55 666
- customerservices@morplan.com
- www.morplan.com
4.2
Great
7k reviews
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Hasn’t replied to negative reviews
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Reply from morplan
We are very happy to hear of your positive experience with our delivery service, thank you for taking the team to leave Morplan a review. Many thanks, Morplan Team
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
Excellent service and products
Great customer service when I rang and also quick delivery!
13 December 2024
Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. Many thanks, Morplan Team
Not received complete order and cracked item
Not received complete order, with no trace of missing items, one of the items received cracked, have emailed to ask when . How will be sorted but not received any response :(
13 December 2024
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you have not had a response to your query. On checking our Customer Services team have not received an e mail from you. If you can please advise our team customerservices@morplan.com which item is cracked we can get this resolved for you. Kindest regards Morplan Team
Reply from morplan
Thank you for taking the time to your feedback on your recent shopping experience with Morplan, we hope to see you again soon. Many thanks, Morplan Team
Excellent online ordering experience.
Excellent online ordering experience.
Ordered two outdoor lights which were delivered quickly, had emails updating me on the delivery. Lights are great quality and as described on the website. No complaints here, thank you.
12 December 2024
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Easy to order and quick to arrive
Easy to order and quick to arrive. The beads for our tree were better than expected. Fab quality.
7 December 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Really helpful and friendly
Really helpful and friendly, got everything I needed quickly.
4 December 2024
Reply from morplan
Thank you for taking the time to leave the above feedback on your recent shopping experience with Morplan, we hope to see you again soon. Many thanks, Morplan Team
Great quality experience
Loads of choice, reasonable price, simple checkout and prompt delivery of good quality product - what else do you need?
5 December 2024
Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. Many thanks, Morplan Team
Giant Christmas Baubles
The most beautiful,fabulous Christmas baubles I have ever had.Arrived really quickly and really well packaged⭐️⭐️⭐️⭐️⭐️
9 December 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
Thank you for taking the time to leave the above feedback on your recent shopping experience with Morplan, we hope to see you again soon. Many thanks, Morplan Team
Efficient
Efficient, good and quick service. Wide range of stock. Good communication.
4 December 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Great price , fast delivery…
Great price on the K9 steamer we bought ..£60 off in the sale. Fast delivery and company kept us fully informed of when it would arrive.
7 December 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Fabulous customer service
Fabulous customer service! Easy to place an order online, kept informed throughout and fast postage. Great value items. Would definitely recommend this company.
5 December 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Not good
From trying to order and pay then delivery, you took to wrong place, it was a total mess. The service given throughout this year has got progressively worse
5 December 2024
Reply from morplan
Thank you for taking the time to leave a review and for talking to us today. We are sorry for the problems you have experienced with your order. As advised our charity coordinator will contact you in the New Year. Kindest regards, Morplan Team
Further to previous review I would like…
Further to previous review I would like to list an update. Morplan have redeemed themselves. They sprung into action yesterday and I delivered my wreaths to the post office for delivery late yesterday afternoon. Thank you Morplan I now know this was no fault of yours and due another party.
9 December 2024
Unprompted review
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
As a retired proffesional pattern…
As a retired proffesional pattern cutter and tutor who has used your products over the years the quality of this paper is disappointing. It may be cheaper than in the past but is too flimsy to be off any use. Do you have a thicker product? Is your spot and cross of a superior quality although I personally hate it as in the past it has not been accurate.
2 December 2024
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you are not happy with the item received. If you contact our Customer Service team, they can assist you. If you experience any problems with your orders in the future, we have a dedicated team who can help you. Kindest regards, Morplan Team
Excellent service from the team
Excellent service from the team! The bags are of great quality—stronger than they appeared and spacious enough to hold all the gift items we packed. We'll definitely be purchasing again next year.
2 December 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
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