Morris Living Reviews 

2,099
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is very helpful and friendly, providing wonderful assistance from the moment they visit the showroom to try out the furniture. People also deeply appreciate the prompt and efficient delivery service, noting that items arrive quickly, are packaged securely, and bring great comfort to their homes. Though some reviewers were not happy with the materials, mentioning unexpected wear, peeling surfaces, or issues with the leather quality over time. A few other people also felt that aftercare support could be improved when dealing with post-purchase problems and replacement parts.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality furniture that is very well... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and speedy... See more

Quality

Reviewers highlight positive aspects of quality, noting that the furniture is very well made and features... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Service

Customers had positive experiences with service, consistently praising the efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional company. Extremely helpful with delivery date to suit us and advised every step of the way. The ordering process was extremely easy and although the stool and chair we bought was r... See more

Company replied

Rated 5 out of 5 stars

If you want a comfy swivel recliner chair then Morris living ltd is the place to visit to see and try out their large collection of chairs. Nathan the manager gave great advice and sorted out quick de... See more

Company replied

Rated 5 out of 5 stars

Good communication throughout by Dominic. “Service with a smile”. Minor problem on opening the boxes is being dealt with and again good communication. We are not local so good feedback to the customer... See more

Company replied

Rated 5 out of 5 stars

Best of the bunch for price quality and delivery. Tried 4 outlets before going to Swinton because they were very local. But Morris Living was only 15 minutes away. Great experience, all done with... See more

Company replied


Company details

  1. #162 of 396 best companies in Home Furniture Shop
  2. #35 of 73 best companies in Mobility equipment supplier

Information provided by various external sources

We are a small business specialising in recliner chairs. We carry dozens of great models in our Nottinghamshire warehouse. We supply swivel recliner chairs for customers who want to lounge in comfort and we also supply the more practical riser recliner chairs used by the elderly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,099)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best of the bunch for price quality …

Best of the bunch for price quality and delivery.
Tried 4 outlets before going to Swinton because they were very local. But Morris Living was only 15 minutes away.
Great experience, all done within 15 minutes. Picked my chair out, sorted!!
Delivered next day.

30 September 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Excellent service

Good communication, delivered on time and item is comfortable and just what i wanted

29 September 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Trust

Very helpful after I had phonned for delivery dates.i would buy from this company again. I recommend this company

10 September 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

A great showroom selection

We met the very helpful owner of the company when we made our purchase. No pressure sales and a great selection in the showroom. Very competitively priced chairs, with delivery included. A minor issue upon delivery was resolved without question. Highly recommended.

18 September 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Exceptional company.

Exceptional company.Pleasure to recommend. Delivery within 2 days as stated. Aftersales service (via Dominic) provision also within 2days. Highly recommended.

15 September 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery. Good communication. Cairo chair is good but photos did not show the fabric as being textured, instead of smooth. Colour nice red not bright.

9 September 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Excellent

Great chair love the heat and massage systems excellent delivery time great price have bought before would recommend.

8 September 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

highly recommended…

the service and products are high quality. and priced competitively.
A good company highly recommended

4 September 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Beware the Screwdriver!

The delivery was speedy. the assembly instructions were clear - but the screwdriver was a problem.
The chair is VERY comfortable and the massage and heat work very well. - with a good range on the massage.

5 September 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 3 out of 5 stars

Unfortunate and good in the same review

Unfortunately we had a couple of damaged legs and despite two emails I have had no response which is disappointing

The chairs are good and exactly what we expected just a shame about the aftercare

3 September 2025
Morris Living logo

Reply from Morris Living

Hi Jayne,

I have checked our inboxes and cannot find any email from yourself. Our phone lines are open 9am - 5pm Monday to Friday on 0800 644 5064 or the best email address is support@morrisliving.co.uk.

Please give us a call and we will be more than happy to help.

Kind regards
Dominic

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