Just terrible - if you buy a used car with warranty assist, motor angel or motor easy - it’s all part of the same scam - not interested in paying out if you need them. AVOID
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See what reviewers are saying
From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... See more
Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... See more
I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... See more
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Company details
About Motor Angel
Written by the company
NEW BUSINESS FOR APPROVED WORKSHOPS
10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:
- Bookings
- Quotes
- Jobsheets
- Invoices
- Customer CRM
- Digital service history
TRADING PLATFORM FOR AUTOMOTIVE FLEETS
Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:
- Servicing
- MOT tests
- Diangosis
- Repairs
Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals.
Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency.
Contact info
United Kingdom
- admin@motorangel.co.uk
- www.motangel.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service health check done at Shauns Garage Canterbury
Great service health check done in double quick time and minor repairs done at the same time!!
Great service
Adam from MOT Angels was very attentive and dealt with my car being in the garage today. Everything is very smooth using this service and you don't have to deal with the garage direct although you get the information given to you twice.
Overall very good
Overall very good, but would prefer to be able to still have the collection and delivery option available, especially as the garage was only 7 miles away.
Very good service
Offering a good service, and very polite salesman who phoned me.
healthcheck
good feedback and thorough check which picked up a couple of issues/faults - fortunately I was able to put right under present manufacturers warranty before expiry
Excellant Service
From gaining another warranty quote from Land Rover and then comparing it to Motor Angel you cannot believe why anybody would choose anybody else,
Good service trustworthy
Booked my health appointment they notified me with texts message 2 days before the appointment I would prefer it if you let me know 4 days before and a day before my appointment with the garage thank you for the good service keep up the good work.
Great customer service
My car was booked in for a vehicle check. Punctual and quick. All very satisfactory..
Customer service
Great customer service just a shame that I had to pay haha
Very quick & efficient.
I dropped my car in at 8am & the service & MoT was done by 12.30 which I was very pleased about. I noticed small scuffs on the rear offside wheel arch the evening after I picked my car up which I'm sure weren't there before it went in but of course I can't prove it so didn't pursue it. I just hope they come out with T-Cut.
An interesting experience!
To be told that I was to take the vehicle (small van) to a Halfords Autocentre was a surprise in itself. To be asked if it was coming in for a service was bizarre when their online instructions were just to fit an air filter as well as a fuel filter! To realise that these instructions probably hadn't been read was more annoying as the van had been booked in for over one week and I expected the filters to have already been ordered and on site.
The filters were fitted and the Autocentre Manager, Dargham Zarham, was most helpful in looking into a misreading water temperature guage and he and his mechanic were both knowledgeable and interested in finding a solution.
The jury is out regarding my first experience with motor angel but they did stay on top of the job by communicating updated information to me that they had constantly requested from the Autocentre.
Made life much easier
This made it much easier than having to take the car myself to the garage + also using them for the full warranty.
very good service
good service ,,attention to detail ,polite ,work done in time ,.
First class service very professional
First class and very professional well recommend
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