MotionVFX Reviews 1,015

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, ease of use, and ability to enhance video editing, often exceeding expectations. Many highlight the exceptional customer service, noting quick, professional, and helpful responses from the support team, who go above and beyond to resolve issues. The staff are frequently commended for their knowledge, kindness, and efficiency. However, some people were dissatisfied with the company's shift towards a subscription-based model, which limits access to certain products for those who previously purchased them. There were also concerns about discontinued products and the inability to download offline installer files for past purchases, making it difficult to use them on new machines.

What people talk about most

Product

Consumers find the products to be positive, often praising their quality, effectiveness, and the creative... See more

Customer service

People report positive experiences with customer service, often describing it as attentive, professional, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the smooth,... See more

Service

Clients share positive opinions on service, consistently praising the prompt, practical, and top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great service. I teach filmmaking to people in recovery from addiction and mental health. I got the Cine Studio package and we are delighted with it. On top of that they’re always up-to-date wi... See more

Rated 5 out of 5 stars

Hi The creativity of motionVFX is definitely something for the regular hobbits like me. You can edit so many beautiful, stunning videos with it. I recently made this for my father who turned 90. Mot... See more

Rated 5 out of 5 stars

I have been a MotionVFX user for many years and all I can say is that this company is amazing. They have brilliant products and their customer service goes above and beyond to help you resolve any iss... See more

Rated 5 out of 5 stars

Great easy to use product that can dramatically improve your videos. Admittedly, very pricey and a lot of repetition across many of the packs, but with so many packs available you just need to learn... See more


Company details

  1. Software company
  2. Film and Video Producer
  3. Graphic designer

Written by the company

Create further.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We use PlugIns from MotionVFX daily!

We use MotionVFX PlugIns daily, such as: Blur, CamRig, Behaviour, Callouts, the list goes on. They run smoothly and are beautifully simple, crafted for the content producer in mind.

The support has always been great and very fast!
I can whole heartedly recommend their products to anyone who needs reliable and great looking VFX PlugIns for FCPX and beyond.

10 April 2024
Rated 5 out of 5 stars

Brilliant

Brilliant ! Nice plugs ins and amazing customer support. Special thanks to Marcel who sorted things out for me in the best way possible.

4 April 2024
Rated 5 out of 5 stars

Great customer service and products

This man did not give me a work order in case I could not get my program to work. He sent me another e mail to give me a few new ideas to help me. Usually companies like to give one answer, then give me a work order to contact them again. What a wonderful company who has workers that really care about their customers. I will be forever thankful to this man in customer service, and the company who cares for their customers, even if it is the customer’s fault for problem. Saying think you is not enough for your care for people who buy your products. I am sorry it took so long to review, but I had things kept happening.donna

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Why Im recommend to use MotionVPX?

Why Im recommend to use MotionVPX?
I'm a Social media Content Creator.
Now Share my experience with MotionVPX.
One glowing review of Motion VPX Graphics Design Software highlights its intuitive interface, powerful features, and seamless integration with other design tools, making it a go-to choice for both beginners and professionals alike. Users particularly praise its versatility in creating stunning visual content for various platforms, from social media posts to professional presentations, citing its wide range of templates, effects, and customization options as major strengths. Additionally, its efficient rendering engine ensures smooth performance even with complex projects, earning it high marks for productivity and efficiency. Overall, Motion VPX emerges as a top contender in the realm of graphic design software, offering a robust set of tools tailored to meet the diverse needs of designers across industries.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

efficient, quick, smart and so helpful

I bought two MVFX packs , but i made a mistake during the process of buying and downloading and didn't really know how to fix my error
so i go to the help desk rather pessimistic about the issue because help desks are not always very efficient and present for help
Well i was awfully wrong about MotionVFX and Jakob who managed in a few minutes to guide me and explain to me what i had to do,
i did it and i was astonished it all went perfectly well
Thank you again Jakob you made me a very happy creator who has now the will to buy more vfx products

25 March 2024
Rated 5 out of 5 stars

Best Customer Service Ever

I had a small issue, reached out to the support crew not really expecting anything special! Boy was I wrong an almost immediate response that cleared up my problem in minutes. Great company, great support, great staff!

18 March 2024
Rated 5 out of 5 stars

Great support when you need it!

I had an issue with my account (my mistake) and I emailed support and got a response from Jakob almost immediately. He fixed the issue and I was on my way. I wish all companies worked like this! MotionVFX has always been the best place to shop for plugins and FX that are updated and optimized for the latest designs and the latest OS (in my case Apple silicon) but I didn't know until now how awesome their support is. Nice to work with an actual human - not some AI bot - who can take care of an issue instantly and get me back to work. Great company, great products, great support!

7 March 2024
Rated 5 out of 5 stars

Those are actually smart people!

Best support I've met in a decade right now. They don't just give you stupid advices like 'restart computer' and stuff like that. They actually helped me, and it took SOOO LITTLE time. Best support.

6 March 2024
Rated 5 out of 5 stars

MotionVFX Products & Customer Service ROCK!

MotionVFX Products ROCK! They provide Final Cut Pro tools I can only dream up in my head, but I cannot create, all for an affordable price. Customer service is Exceptional - they helped me to purchase the best MotionVFX product(s) for my film - they also navigated me through some complex Motion Software issues.

5 March 2024
Rated 5 out of 5 stars

MotionVFX is the best out there. 🙌

MotionVFX is a fantastic team of very experienced people offering high-end Final Cut Pro software for designers.
I've been working with MotionVFX for a while now and they are always able to help me out when a problem arises. They make it look so simple...

Whenever you are in the motion design business, MotionVFX is the best software you can get! Hands down.

27 February 2024
Rated 5 out of 5 stars

The have fantastic products

The have fantastic products, especially mpuppet. However, more importantly their customer support is amazing! They really do go out of their way to help and solve the issue, to them you are not a number you are a person . I look forward to using their products with my social media account at @ancient_egypt_kemet on instagram.

20 February 2024
Rated 5 out of 5 stars

Best Video Editing Plugins Ever! 🌟

In my three years of video editing and trying out four different plugin websites, MotionVFX stands out as the best. Their plugins are not only top-notch but also reflect a level of professionalism that sets them apart.
With a user-friendly interface, MotionVFX caters to both beginners and seasoned editors. The commitment to quality is evident in each plugin, and their quick support response adds to the positive experience.
I check them daily for fresh content, and the fact that I've seen top creators using the same plugins reinforces my confidence in their excellence. For anyone serious about elevating their video editing, MotionVFX is the go-to choice!

12 February 2023

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