MotionVFX Reviews 1,016

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, effectiveness, and ability to enhance video editing. Many highlight the excellent customer service and staff, noting their quick responses, helpfulness, and professionalism in resolving issues. People also appreciate the user experience, finding the tools easy to use and a significant time-saver. However, some customers expressed dissatisfaction with the company's shift towards a subscription-based model, particularly those who previously purchased individual products. They also mentioned concerns about the discontinuation of older plugins and the lack of offline installer files, which impacts their ability to use purchased products on new machines.

What people talk about most

Product

People report positive experiences with product, praising their well-crafted, intuitive, and high-quality... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Clients share positive opinions on user experience. Customers praise the intuitive and well-crafted products,... See more

Service

Users describe positive interactions with service, highlighting its excellence, promptness, and practicality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi The creativity of motionVFX is definitely something for the regular hobbits like me. You can edit so many beautiful, stunning videos with it. I recently made this for my father who turned 90. Mot... See more

Rated 5 out of 5 stars

I have been a MotionVFX user for many years and all I can say is that this company is amazing. They have brilliant products and their customer service goes above and beyond to help you resolve any iss... See more

Rated 5 out of 5 stars

Great easy to use product that can dramatically improve your videos. Admittedly, very pricey and a lot of repetition across many of the packs, but with so many packs available you just need to learn... See more

Rated 5 out of 5 stars

What a great service. I teach filmmaking to people in recovery from addiction and mental health. I got the Cine Studio package and we are delighted with it. On top of that they’re always up-to-date wi... See more


Company details

  1. Software company
  2. Film and Video Producer
  3. Graphic designer

Written by the company

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 20% of negative reviews

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Rated 5 out of 5 stars

Bezkonkurencyjni!

Znam i używam pluginów motionVFX od lat! Są bezkonkurencyjne (a znam też inne firmy) zarówno jeśli chodzi o estetykę i łatwość stosowania, ale również o możliwość edytowania w Aplle Motion (doskonale opisane layery itp.) Po raz pierwszy miałem konieczność skorzystania z helpdesku - profesjonalizm i wyczuwalna chęć pomocy to ogromne atuty :-) Zdecydowanie polecam!

I have known and used motionVFX plugins for years! They are unrivaled (and I also know other companies) both in terms of aesthetics and ease of use, but also in terms of the ability to edit in Apple Motion (perfectly described layers, etc.). It was the first time I had to use a helpdesk - professionalism and a willingness to help are huge advantages :-) I definitely recommend it!

5 June 2023
Rated 5 out of 5 stars

Great support!

Immediate and great support!
Nice and capable people.
Great product (mpuppet) with minor flaws, but hey, how else would you get to know the great support :-)

4 June 2024
Rated 5 out of 5 stars

MotionVFX is the BEST SITE for PLUGINS…

MotionVFX is the BEST SITE for PLUGINS for FCPX.
I am using their plugins a 4 years ago and all of them are amazing. Each plugin are developed with very design and useful for creator of contents.
In my opinion, it's the best site. Now, with CinemaStudio you will access to very much plugins with a little suscription.

3 June 2024
Rated 5 out of 5 stars

The most outstanding plugins ever!

MotionVFX provided me with the most outstanding plugins for Resolve, ever!
I highly recommend there quality-products for every videoeditor out there.
And not just the prodocts, but also their customersupport are fantastic.
Thank you MotionVFX for this experience!

24 May 2024
Rated 5 out of 5 stars

Motion VFX is the best option IMO

I’m new to FCP and found that I wanted custom transitions and effects. I googled it and checked many different providers. I have to say that Motion VFX has become my favorite.

Their website is easy to search. I can purchase one off products instead of signing up for a subscription and they make installation really easy.

Huge fan.

21 May 2024
Rated 5 out of 5 stars

Great software — INCREDIBLE SUPPORT

Great software, in my case, mRotoAI, helped make a seemingly incredibly difficult project not only possible but easy. Though mRotoAI is relatively simple to use, my project made it not so straightforward — that's where user support became invaluable. I've been a full time commercial photographer for thirty plus years and have offered my clients video for the last five years. I have used all kinds of different plugins, apps etc, and have had several occasions where I needed support — I can only recall a couple of occasions where support matched the level of attention and sincerity that I received from the MotionVFX team. They even requested a sample of my video project so they could understand my challenges and offer solutions. I'm incredibly grateful for the MotionVFX's team — they helped me deliver a project that my client was extremely happy with.

14 May 2024
Rated 4 out of 5 stars

I recently made a purchase from…

I recently made a purchase from MotionVRX and
I'm very happy with it.

Since I'm not a tech person, I wasn't able to understand how to use some of their stuff efficiently.

When I emailed to the support, they replied very quickly, and told me the basic way how to use some specific stuff, which picture-adapted and very easily understanding.

They are very flexible and they even send you videos showing how to do specific technical stuff.

For any improvement for the future, I'm leaving space in 1 star. Therefore, it's 4 stars for now.

However, I have to say, so far so good :)

6 May 2024
Rated 5 out of 5 stars

They just keep delivering.

I have been editing for about 20 years now and have worked on Olympic Games, Rugby World Cups and Star Wars.

No one in all that time comes close to delivering the same level of quality and excellence of plugins and tools as Motion VFX.
They simply just keep delivering.
They were a game changer for my agency and helped position me as one of the best in my industry.
Dare I say it, I get excited when they release new plugins!

13 April 2024
Rated 5 out of 5 stars

The greatest motion template

I’ve been editing videos for quite a while and those are the best motion templates by far. They are not cheap but if you want to step up your editing game I would recommend it 100%.
I also send a message to support team once to ask for help, super réactive and skillful folks

7 May 2024
Rated 5 out of 5 stars

MotionVFX : great products and great support service too.

MotionVFX make great, easy to use plug-ins. I have bought many products from them over recent years for use with Final Cut Pro, and all have worked really well. I recently had need of support via their installer app, and used the chat support function. My problem was sorted out quickly and efficiently. Great service from a great company. Thanks

8 May 2024
Rated 5 out of 5 stars

I contacted MotionVFX with a question…

I contacted MotionVFX with a question about their mDocumentary product and their response was on-point and quick. I would rate their technical support superior to many other companies. They were professional and courteous.

I also want to say that I have purchased several products from them now and have been impressed each time. The products are easy to use, they add a professional finished touch to all my video editing needs and most of all, they save me an incredible amount of time with each project. Keep up the great work! I will definitely be purchasing many more products.

6 May 2024
Rated 5 out of 5 stars

GreatProducts & Customer Service

I’ve been a professional editor for 40 years and it’s with confidence I can state these facts…
Every plugin I have purchased has worked flawlessly
Easy Installation using mini installer
Great customer service with quick reply to any issues
Some free updates and or plugins are fab.
Prices are reasonable and quality is excellent
Products work well in FCP
Highly recommend any of their products

30 April 2023
Rated 5 out of 5 stars

Customer service is as good as the plugins!

Creating driving education YouTube videos is made so much easier with the simple to use plug-ins from MotionVFX. It wasn't until recently when some of my products didn't work correctly that I had to get in touch with customer services for the first time. The problem was quickly and easily rectified. This made me realise just how much I rely on these excellent products from the super company. Thanks, Ashley Neal

26 April 2023
Rated 5 out of 5 stars

A highly professional organisation

A highly professional organisation. I had a small problem with the "show/hide" option on the effects button in Inspector being inadvertently set to "hide" meaning I could not see LUTs I was trying to apply. Jakub spent a lot of time and effort in helping me solve this problem by taking me through logical steps. Help very much appreciated!

17 April 2023

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