Motors.co.uk Reviews 

1,232
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform extremely easy to navigate, deeply appreciating the clear search filters and smooth browsing process when looking for cars. Many reviewers frequently highlight that the staff members provide wonderfully helpful advice and deliver truly professional assistance throughout the entire vehicle search journey. Some reviewers were not happy with unexpected vehicle faults, hidden mechanical problems, or missing description details discovered shortly after completing a purchase. Some people also mentioned frustrating difficulties regarding website navigation and restrictive search filters when trying to narrow down potential choices effectively.

What people talk about most

Website

People report ambiguous experiences with website, with many reviewers praising the platform for being simple... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply mixed experiences. While some consumers... See more

User experience

Customers had positive experiences with user_experience, frequently highlighting that the platform is very... See more

Staff

Consumers find staff to be positive, highlighting helpful and friendly service throughout the purchasing... See more

Service

Users describe ambiguous interactions with service, reflecting heavily divided opinions and experiences. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt response following enquiry. Fantastic customer service going above and beyond to help by offering to pick me up to go and view car as mine had broken down. Car valeted while I waited. Would def... See more

Company replied

Rated 5 out of 5 stars

An excellent website to find your next car. Search options were clear, the filters allowed you to drill down to the exact vehicle you’re looking for, and the mileage filter allows you to view only tho... See more

Company replied

Rated 5 out of 5 stars

Was good but still needs more info. Hpi clear no insurance claim vehicles history ref write off accidents actually apologies I just went back on the site and is all there. So I’ve upped my markings.... See more

Company replied

Rated 5 out of 5 stars

I wished to write to thank Wye for helping me get a very special Motorcycle Tour underway after helping replace the Battery at no notice on my BMW 850 GS . Fantastic service and advice so much apprec... See more

Company replied


Company details

  1. Online marketplace

Written by the company

With history-checked cars and innovative search options, there are many ways Motors.co.uk can help you to find your next vehicle. We list a wide range of used cars for sale from trusted local dealers, so you can be confident of finding the right car for you.

Need help finding your next car?

Written by the company

At Motors.co.uk we are committed to helping car buyers find the right vehicle to suit their needs. Our dedicated Advice and Reviews sections has all the information you need about vehicles you're interested in buying, as well as top tips for looking after your next purchase.

Contact info

3.7

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,232)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to use.

Very easy to use.
I was able to find what i was looking for very quickly

28 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Danny,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Help me a lot in searching for my new…

Help me a lot in searching for my new car, gave me plenty of options, and very informative.

25 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Gary,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Prompt response following enquiry

Prompt response following enquiry. Fantastic customer service going above and beyond to help by offering to pick me up to go and view car as mine had broken down. Car valeted while I waited. Would definitely recommend

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi W Coxon,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Found what I was looking for really easy

Found what I was looking for really easy

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Carl,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

I can see all the car's I am looking…

I can see all the car's I am looking for and and so easy to use, and I can get to know all about the car's,I have had no problems with using the app

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Michael,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

Every blooming page a giant advert…

Every blooming page a giant advert covers 3/4 of the page, it's absolutely useless. No matter how many times you report it as "ad covers content" "ad is inappropriate" "ad is irrelevant" "seen to many times", they say thanks that helps we won't show you it again.
Then low and behold on the next page, the same advert.
Makes it near impossible to view cars and the content of the description .

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Siorsid,

Thank you for your feedback,

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

We'll ensure your feedback is passed to the relevant team.

Thanks,

The team at MOTORS

Rated 1 out of 5 stars

Rubbish Site!!!

Rubbish Site!!!
I wanted to check out my next possible car on Motors.co.uk But I was surprised to see Temu advertising Ladies dresses!!!!
Make your mind up on whether you want to sell Cars & Dresses!!!

22 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Steve,

Thank you for your feedback,

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

We'll ensure your feedback is passed to the relevant team.

Thanks,

The team at MOTORS

Rated 5 out of 5 stars

A positive and informative

The car dealer contacted me and answered my enquiries.
And was very helpful.
I intend in contacting the dealer soon.

15 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Alan,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Super easy and user friendly site

Super easy and user friendly site

10 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Udaya,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Great informative website

Great informative website

7 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Neil,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 4 out of 5 stars

Lots of choice of cars

31 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Hazel,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Looking for a c class good selection

Looking for a c class good selection

31 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Jeff,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Always look at Motors.co.uk

Always look at Motors.co.uk,
Very good source of information

31 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Mr Davies,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Excellent detail of cars available

Excellent detail of cars available, good range to choose from, just need to make up my mind which one to go for!

30 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Tim,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

The person I spoke to was friendly and…

The person I spoke to was friendly and polite,he made the process easy and explained everything from start to finish.
Did a great job,many thanks.

29 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi David,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Just looking

Just looking
Lots of cars in my price range emailed other got straight back to me

28 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Bridget,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Very easy to use

Very easy to use. A lot of options to use to narrow your search.
Always keeps me up todate

25 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Tracy,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

I was looking for a new vehicle and…

I was looking for a new vehicle and Motors found one that I liked.

20 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Kelsay,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

The worst experience when searching for…

The worst experience when searching for a car online. Constant ad pop ups ruin the viewing. Even with an Ad blocker. If only you could learn from Autotrader

17 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Tony,

Thank you for your feedback, I have passed this on to the development team.

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

Thanks,

MOTORS Consumer Support Team

Rated 1 out of 5 stars

Awkward website

I put National for my search so why do I need to specify a postcode before I can select any more criteria!!! It keeps resetting and will not let me limit the search

11 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi PW ,

Thank you for your feedback,

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

We'll ensure your feedback is passed to the relevant team!

Thanks,

The team at MOTORS

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look