A real fantastic experience dealing with this company. I had a new Quickie Life R and during the ordering phase a mistake was made on the order and the wrong brakes were fitted to my wheelchair.... See more
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Perfect service 😁 got a great wheelchair, helpt me set it up and went over the controls.. perfect service would recomend to anyone 🤗😄😁 thank you very much matt and motus medical..
Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... See more
Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... See more
Company details
- #29 of 71 best companies in Mobility equipment supplier
- #16 of 36 best companies in Disability equipment supplier
- #15 of 50 best companies in Medical Equipment Supplier
- #1 of 2 best companies in Wheelchair repair service
- #7 of 13 best companies in Wheelchair Shop
Written by the company
Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.
Contact info
19 Whitebridge Estates, Stone, ST15 8LQ, Stone, United Kingdom
- 08007999810
- enquiries@motusmedical.co.uk
- www.motusmedical.co.uk
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The engineer was well presented…
The engineer was well presented Knowledgable and nothing was too much. He idetified the problem made a few adjustments and the issue was resolved. he listened to my other concerns and addressed them which has improved the safety of the chair.

Reply from Motus Medical
My New Freedom.
I think between you and Mobility Trust you have done a fantastic thing in raising the money and supplying the scooter. It's tested my patience in waiting for it but I am so happy to have it now. Thank you to everyone.

Reply from Motus Medical
Still not completed last Monday job
Still not completed last Monday job, not satisfaction, see attached pictures footplates obstruct front wheel.

Reply from Motus Medical
Fabulous customer service
Fabulous customer service, liaising with us and a company for power add on that they do not usually deal with. There was an issue with the product on delivery which they sorted for us with ease. Handover was good. Product is great. Thanks!

Reply from Motus Medical
Giving 5 stars for after sales!
Giving 5 stars for after sales!
Support is superb!!! My engineer is fantastic! Can see, he is interest in this job. Very professional engineer!
Won't name him as then will be difficult to get him.

Reply from Motus Medical
Great demonstration by Duncan
Great demonstration by Duncan . Her new wheelchair has given my wife a whole new lease of life. Absolutely life changing.

Reply from Motus Medical
Great service all the way
Great service all the way! Friendly and helpful receptionist, very detailed engineer home visit who went through all the options for chair and straightforward ordering.
Kept up to date on build progress. When the chair was delivered, the engineer set up everything as I wanted it and went through safety and operating procedures.
Top service!

Reply from Motus Medical
Excellent company
Excellent company. Courteous and efficient. Was kept up to date of progress while waiting for my wheelchair to be built.
Can't fault them on anything and will definitely use them again.

Reply from Motus Medical
Top technicians
The technician was friendly and polite, he arrived on time.
He helped me to transfer and reposition equipment after he left.
Which was something I had concerns about as my own arrangement had fallen through. A positive, professional and stress free service.

Reply from Motus Medical
Very helpful and informative staff
Very helpful and informative staff, special thanks to Ashley.

Reply from Motus Medical
Engineer was very good at his job
Engineer was very good at his job, very friendly and courteous.

Reply from Motus Medical
We are very grateful to Ashley for his…
We are very grateful to Ashley for his perseverance and patience with me. My requirements are not straightforward and Ashley was able to think slightly out of the box to satisfy my needs. Thank you.
Service was great and knowledgeable…
Service was great and knowledgeable advice was very good ..
Outstanding Service…
Ashley has been brilliant throughout the process making sure everything meets our requirements.We would highly recommend him.
Very professional
Very professional, friendly throughout the process from demo to handover. The guidance, and demonstration given enabled me to make an informed choice. Once ordered was kept informed of what stage the order was at. Would not hesitate to recommend to anyone.
Exceptional!
All the team at Motus Medical have been super helpful throughout our process. From guidance to advice, to hands on demonstration and going above and beyond, their service has been outstanding. We cannot recommend Motus Medical enough!
No problems whatsoever businesses as it…
No problems whatsoever businesses as it should be.
Helpful kind and good job when repairs…
Helpful kind and good job when repairs are needed to be done, despite the long wait for the delivery of the parts to come always at a high standard and very approachable
Rapid response to repair broken power…
Rapid response to repair broken power chair - technician travelled far to get to us and identified fault and made temporary repair plus report on required further work. Quiet, efficient and delightful to deal with - thank you

Reply from Motus Medical
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