Motus Medical Reviews 

248
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

A real fantastic experience dealing with this company. I had a new Quickie Life R and during the ordering phase a mistake was made on the order and the wrong brakes were fitted to my wheelchair.... See more

Rated 5 out of 5 stars

Perfect service 😁 got a great wheelchair, helpt me set it up and went over the controls.. perfect service would recomend to anyone 🤗😄😁 thank you very much matt and motus medical..

Rated 5 out of 5 stars

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... See more

Rated 5 out of 5 stars

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... See more

Company details

  1. #30 of 71 best companies in Mobility equipment supplier
  2. #17 of 36 best companies in Disability equipment supplier
  3. #15 of 50 best companies in Medical Equipment Supplier
  4. #1 of 2 best companies in Wheelchair repair service
  5. #8 of 13 best companies in Wheelchair Shop

Written by the company

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

248 reviews

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4.8

All reviews

(248)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing from start to finish

The whole thing from starts to finish was dealt very professionally. Karen was amazing in the office and Duncan was amazing with Nathan couldn’t fault the service that we received. It makes a change from other services that we’ve had in the past five stars all day.

19 March 2026
Rated 5 out of 5 stars

Amazing people

Amazing people. From the start of the process to getting my son wheelchair all contact was great. We would never be able to get this amazing wheelchair without them. Special thank you for Karen and Tom who worked with us directly to make this happen. Thank you to everyone who was involved in this miracle.

23 December 2025
Rated 5 out of 5 stars

So from start to finish great service⁹

So from start to finish i have recieved such great care and advise. So ive recently bought the new xt4 all terrain chair from being assessed from mark Weston to many updates and contact from sarah Johnstone, I have enjoyed the service I have recieved from them
Special credit to sarah, she has been awesome. And being patient with me in regards to waiting for me to make payment. Never pushy and very understanding. She has great communication skills and telephone voice.
Xt4 is awesome.too

26 January 2026
Rated 5 out of 5 stars

Motus medical have been wonderful

Motus medical have been wonderful when dealing with our sons wheelchair power add on, from advice on which type to choose, to ordering and ensuring a perfect fit. Their customer service is excellent and Matt made sure everything was perfect before handing over. Thankyou so much.

5 December 2025
Rated 5 out of 5 stars

Good company

The people at Motus are hardworking, kind and patient. They have been helpful and very happy with their service.

29 September 2025

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