MPB Reviews 56,507

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product quality, fair pricing, and outstanding service. Many appreciate the integrity shown, with some even receiving increased quotes after their items were inspected. The clear descriptions of products and efficient delivery service are also frequently highlighted as positive aspects. However, some customers have reported issues with delivery services, mentioning delays or difficulties with signature requirements. A few reviewers also experienced discrepancies with product conditions upon arrival, such as oil spots on camera sensors or sticky lens rings, despite items being listed as "excellent." There were also isolated incidents where customers felt their high-value items were mishandled during transit, leading to missing components or disputes over condition assessments.

What people talk about most

Product

Customers had positive experiences with product quality and descriptions. Many reviewers praised the great... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the quality of the... See more

Price

People report positive experiences with pricing. Many customers appreciate the fair and competitive quotes... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the ease and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MPB usually provide a brilliant service and it’s why I’ve used them for so long. I sold a camera and lens combo to them recently and they upgraded the quote value once they had inspected the gear. T... See more

Rated 5 out of 5 stars

Wow this was super easy to get an initial quote based on my rating (thought they were going to lowball me) of my camera bodies. They were super loved cameras so imagine my surprise when I sent them i... See more

Rated 5 out of 5 stars

Used MPB to both buy and sell. Personally, I had great experiences on all ocassions. When selling on one ocassion my quote was improved after they assessed the lens (appreciate the honesty). Also... See more

Rated 5 out of 5 stars

I have had several positive transactions with MPB both selling and buying. They offer fast and fair quotes for sales and free shipping of your camera products. I was nervous about buying a used camera... See more


Company details

  1. Photography shop

About MPB

Written by the company

We transform the way that people buy, sell and trade used photo and video kit.

MPB is the world’s largest online platform for used photography and videography equipment. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.

We have always been committed to making kit more accessible and affordable, and helping to visualise a more sustainable future.

We recirculate more than 350,000 items of used kit every year, extending the life and creative potential of photo and video kit for visual storytellers around the world.

Headquartered in the creative communities of Brighton, Brooklyn and Berlin, the MPB team includes trained camera experts and seasoned photographers and videographers who bring their passion to work every day to deliver outstanding service.

Every piece of kit is inspected carefully by our product specialists and comes with a warranty to give our customers peace of mind that buying used doesn’t mean sacrificing on quality or reliability.

mpb.com

Written by the company

Warranty included
All used gear is covered by MPB's free warranty.
Free Collection
We offer free collection and delivery on part exchanges, and free pick up on your equipment if you wish to do a straight sale.

Contact info

  • 64 Ship Street, BN1 1AE, Brighton, United Kingdom

  • www.mpb.com

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
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Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent personalised customer service

Two important transactions : a Sony A7R3 camera sale and a Valoi scanner purchase. Both handled very personally by different MPB people and displayed very good and thoughtful service, offering me alot of flexibilities which gave confidence. The handling and processing of sale was effective (equipment carefully assessed) and communications very good, likewise my purchase. Will be happy to use them again.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Canon 24-70 mm - Perfect!!!!

The description of my canon 24-70mm was spot on and I absolutely love it!! The purchase and delivery was so easy, but they may want to consider not using FedEx. I have the ring camera footage of FedEx tossing my lens onto my back porch. Thankfully no damage was done because of MPB's great packaging! Thank you!!!!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

...I have used MPB numerous times

...I have used MPB numerous times, and every transaction is flawless...most recent transaction had some changes added, and everything was handled within minutes...I will definitely be using MPB again...

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality used gear at…

Excellent quality used gear at affordable prices. Great website, easy to locate items you’re looking for. Honest descriptions of products available. Great to see different options for courier delivery. Overall excellent service.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using MPB since I’ve opened…

I’ve been using MPB since it opened to sell goods to buy goods and I’ve always found, but the service has been excellent, I know that if it’s not up to what I expected as long as it’s turned in 14 days, I’ll get a full refund on a pro Photographer and Shoot celebrity Living and nobody has I’ve learnt to depend on MPB.

11 May 2026
Unprompted review

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