MrSite Reviews 

204
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic. I really didn't think I would be giving a 5* star review for Mr. Site given the old site builder & look of that, but the new platform ,think it's called omnibuilder is smart clean & looks... See more

Rated 5 out of 5 stars

Using MrSite has probably been the best experience I've ever had when using a Web Based organisation. Where most are absolutely useless MrSite stands head and shoulders above the rest. They offer an e... See more

Rated 5 out of 5 stars

I must say I have been pleasantly surprised & impressed by the helpfulness & response times from the people who have helped me over the weekend. No question has been a silly question & the offer of he... See more

Rated 5 out of 5 stars

I Have only been with mr site a couple of months now & even though I am a complete novice I have managed to build a stunning website if I get stuck or need help there customer support is second to... See more

Company details

  1. Website designer

Information provided by various external sources

Build your own website with the UK's leading website builder. Get online within hours, no experience required.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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4.6

All reviews

(204)

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Rated 5 out of 5 stars

simple,fast and easy

These guys have nailed a package for DIY website building. Really effective tool to spin something up and get your company noticed. Their support service is also very efficient and they are always improving on the look and feel of the editor. Thank you!

8 September 2015
Unprompted review
MrSite logo

Reply from MrSite

Thankyou Howard. We really appreciate your feedback. Lovely to hear you are enjoying our service. All the best Beth

Rated 5 out of 5 stars

These guys are brilliant

I built my website with Mr Site and I love it. Super easy to use and my site looks really slick. The support guys are really helpful as well. Can't recommend highly enough. Thank you guys :)

6 September 2015
Unprompted review
MrSite logo

Reply from MrSite

Thanks Betty. We really appreciate your lovely words! We work hard to give a good service, and its so nice to hear that you're happy. All the best Beth

Rated 5 out of 5 stars

User friendly web design

I bought my Mr Site package at a great price about 5 years ago after a friend recommended it. I had wanted to set up a website despite having no web design experience and didn't know how to go about it. The beauty of Mr Site is that it allows beginners to web-design without needing programming skills etc. and allows one to produce professional looking sites yet then retain full control when things need updating. All this but with the reassuring back up of the Mr Site team at the end of the phone or an email - any queries or problems I've had have always been dealt with swiftly by them.

I recently upgraded my renewal package and it included a revamp of my site to ensure it was mobile-friendly and give it a fresh look at the same time for only a small additional cost. It was good value and the team exceded my expectations in terms of the speed, efficiency, and I was really pleased with the final look of the site as well as their excellent and helpful communication throughout. A really good web design kit. I would highly recommend it to anyone wanting to set up their own website but have no idea how to go about it.

29 August 2015
Unprompted review
Rated 5 out of 5 stars

Fabulous Company and Fantastic Customer Service and Agents etc..

I have just renewed my website with Mr Site for the 2nd year. I cannot recommend highly enough. The technical men are based in India yes but they are charming and VERY VERY helpful to say the least. Patience like no other. I am Scottish so there could be a problem with us understanding each other but there has never been a problem. I am not great on computer but they helped me step by step...NOTHING was too much trouble.Harman even emailed picture step by step how to do. Excellent company,excellent customer service and excellent tech help. Moira from Spiritual Rainbows.co.uk

23 August 2015
Unprompted review
Rated 5 out of 5 stars

Easy and affordable.

I've had a website with Mr Site for several years. I chose it because it was recommended by someone in a shop (it was so long ago that I can't be more specific) It was so easy to use and the site was up an running immediately I pressed 'publish'. That particular site is for a charity that I'm associated with and I've had so much positive feedback on it. It's not just the content that I put in, it's ease of navigation that people like. I know that the website is capable of a lot more than I do with it, but I'm not awfully good at things like that so I keep it simple and everyone likes it.
I liked that website so much that I got another for my small business and again, it's easy to use and people like it. I really can't ask any more than that.
Whenever I've had problems the Mr Site support has been able to help me. Only once was I not particularly satisfied with the support which was long winded and complicated before we eventually worked out what to do. But I'm not going to bang on about that because nothing's perfect and the that one experience was atypical of the rest.
I would honestly recommend Mr Site to anyone like me who wants a good, affordable website that's easy to use.
A little while ago I was talking about websites to someone I met at a conference. I told her how good it was and it was only £50 a year. She looked horrified and said that hers was only £18. I had a look at hers and it really wasn't very good. Mine was better by far more than 32 quid's worth. AND for that £50 I've got a shop and I sell things! I've never had anyone say they can't work it out.
I have no hesitation in recommending Mr Site to anyone. :)

13 August 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and extremely user friendly interface.

I have been with Mr Site for many years for the simple fact that their user interface is the easiest and most user friendly. Their great choice of templates was also a big seller for me to start with but what has really kept me loyal for years is their amazing customer service. I live in Australia and yet they still manage to reply to all my messages so quickly despite the time difference. They are always so helpful and professional, which is why I use them for many of my customers as well. I have recommended them to many clients and friends and all that have used them feel exactly the same. Did I mention they are also one of the most affordable? Big bonus!
Thank you Mr Site, keep up the great work!

13 August 2015
Unprompted review
MrSite logo

Reply from MrSite

Thanks Elena. So nice to hear your lovely feedback! All the best Beth

Rated 5 out of 5 stars

Our website is fantastic and very easy to update

We needed a website for our business, and after trying several site builders and not getting on with them, we found Mr Site. Our website is fantastic, very easy to update and Mr Site has great support when we need it.

It’s taken our business to the next level and we are very satisfied.

We would recommend to anyone who wants a professional website which is easy to make without coding or web design skills.

6 August 2015
Unprompted review
Rated 1 out of 5 stars

Misleading advertising. Appalling customer service

Don't be fooled reading the product description. I purchased WIB for a owners club. Thd box it came in states 20 pages, the product description states 20 pages, but when I used the software only 5 pages are available. I was fobbed off with the online chat help feature and told to email. The response to the email was to ignore my evidence and restate that only 5 pages come with that package.
Will be going to trading standards. Not at all acceptable.

28 July 2015
Unprompted review
MrSite logo

Reply from MrSite

Hi Colin, this is seems very odd - we wouldn't be allowed to sell a box with contents that don't match the box description. You can contact me on copy@mrsite.com if you need more assistance on this one. Keen to help. Best Beth

Rated 1 out of 5 stars

Awful customer service

Spoke to one of their servicemen about a design for a client's website, charges came up to a shocking amount and the man over the phone was extremely rude when I baulked at the price, it seems their sales team are based in India and struggle with communication. I gave up after concluding their website examples don't look as great, I have decided to pay a private web designer at a much cheaper cost.

18 June 2015
Unprompted review
MrSite logo

Reply from MrSite

Hi David, thanks for your feedback. Our sales team is based in the UK. We have lots of different design packages at different price brackets, from gold standard to bronze standard. I'm sure we would be able to find one to match your budget. If you need to talk things through, you can always email me at copy@mrsite.com and let me know your contact details and I can call you to chat things through. Always keen t to help. Best Beth

Rated 4 out of 5 stars

good!

it made easier to build my online shop by myself. But 1 thing they got to improve is quick response from their support team.

27 August 2014
Unprompted review
Rated 5 out of 5 stars

Great

Great website if you are thinking build your own website without any web developing knowledge!

24 June 2014
Unprompted review
Rated 4 out of 5 stars

Communication between myself and the team was a breeze which resulted in a website tailored perfectly in line with my vision and quickly too.

I found Mr Site a dream to work with. After having a telephone consultation and describing my layout, the first draft was designed and sent to me. I was able to amend and test out before making minor changes and now it looks so good I keep having to pinch myself that it's for real. The team I worked with were a breeze. They were speedy to respond to my requests to amend and rejig things accordingly and the job was done quickly. It was such a pleasure to see the finished home page. If I am honest I have one slight disappointment in that I wasnt clear from the get go that potential customers would need to register first before shopping/paying because I do not get a guest feature with this package. I subsequently learned that the guest feature comes with a more expensive package.

24 March 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!

Mr Site were fantastic partners from start to finish. They listened to my needs advised on the best way forward and produced the goods. Very pleased with the end product. Great start to my new business. Thank you!

22 March 2014
Unprompted review
Rated 5 out of 5 stars

Our new Mr.Site website is awesome. Sales are up 50% in just one month since the site has been up and running. Thank you Mr.Site design team!!!

The Kickstart service was great! We worked with the Mr.Site design team and they created a great website that achieved sales results almost immediately. They created a logo and gave our website a clean and professional look. The best thing is, we have control over the website and can make changes to it anytime as needed. Awesome!!

21 March 2014
Unprompted review
Rated 5 out of 5 stars

5 star website design

My website looked sad, it desperately needed help. I didn't have time to give it the TLC it needed & deserved. The guys at Mr Site were so helpful & they turned my website around. I'm really proud of it.

20 March 2014
Unprompted review
MrSite logo

Reply from MrSite

Thankyou Hayley :)

Rated 2 out of 5 stars

New Website Design

The process was problematic. Communication was hard unless of course you want to pay extra for phone calls, but if you could spend more, you wouldn't be using Mr Site, would you? The new platform is just as hard work as the old one. The design isn't great, but best of a bad job, and difficult to as things have been welded together such as a phone number in a picture, which I cannot change. All in all it was a waste of money, that I wish I have saved towards the cost of a profession web designer. The person I dealt with was very nice and did the best she could under the circumstances.

20 March 2014
Unprompted review
MrSite logo

Reply from MrSite

Hi Samantha, sorry to hear you had difficulties when using our site builder in 2014. Our sitebuilder has changed since you used it then. We have a brand new sitebuilder launched in early 2015 now, which is extremely easy to use and create you really beautiful responsive websites. Drop me an email at copy@mrsite.com if you want to find out more. All the best Beth

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