MrT Repair Centre Reviews 62

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Took my phone to have the battery replaced and one smashed camera. After picking my phone up from him about a week later the battery inside started to move, and then my phone would only charge to abou... See more

Rated 5 out of 5 stars

Great experience got my phone fixed today in 30 mins perfect services with free screen protector :)

Rated 5 out of 5 stars

I've had 3 fantastic experiences with this shop. Most recently my son broke his phone and hadn't backed up his data, most other shops in Brentwood said it was ‘unrepairable’, photos and data gone and... See more

Company replied

Rated 3 out of 5 stars

I will score u barely satisfactorily since u actually replaced my pixel 2xl screen. You would have been outstanding had u taken d time to clean my front camera lens before fitting the new screen. So d... See more

Company details

  1. Mobile Phone Shop

Information provided by various external sources

ABOUT US MrT World is a Retail and Online business providing superfast Mobile phone Unlocking, PC, laptop and Mac Repairs, Touchpad, Ipad repairs, multiple devices, PC, Laptop, mac, Mobile phone and iPhone Accessories in, Chelmsford , Brentwood


Contact info

3.6

Average

TrustScore 3.5 out of 5

62 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Took my phone to have the battery replaced..

Took my phone to have the battery replaced and one smashed camera. After picking my phone up from him about a week later the battery inside started to move, and then my phone would only charge to about 30%, until it said it was too hot to charge. I took it to another shop today and they said that the new battery had not been put in properly, the original glue that was left on the phone was used to put the new battery in and the lithium was leaking out of the new battery he had put in which could of been dangerous. So having to take it to another shop has now cost me double to get it fixed.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

iPhone screen replaced

Accidentally dropped something on my IPhone breaking the screen yesterday checked on the internet and found MrT Repair Centre with good reviews.
So went into to find the shop and found they were very friendly and there was another customer there recommended them as they had a repair done by them.
So left the phone with them whilst we went off to do other things on our return the phone was repaired and a new screen protector fitted at what I thought was a reasonable price.
I was thinking that the phone was a right off but certainly MrT Repair Centre proved me wrong.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Took my phone is for the screen to be…

Took my phone is for the screen to be repaired. The screen is not even fitted properly and is overheating. The battery does not last 2 seconds! Do not use these people.

19 January 2025
Unprompted review
MrT Repair Centre logo

Reply from MrT Repair Centre

Thank you for sharing your feedback, and we're truly sorry to hear about your experience. This is not the standard of service we aim to provide, and we’d like to make things right for you.

Please get in touch with us directly so we can inspect your device, address the screen issue, and ensure everything is functioning properly.

We pride ourselves on providing quality repairs, and we regret that we may have fallen short in this instance. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right.

Thank you

Rated 5 out of 5 stars

Fantastic. To be trusted!

I've had 3 fantastic experiences with this shop. Most recently my son broke his phone and hadn't backed up his data, most other shops in Brentwood said it was ‘unrepairable’, photos and data gone and attempted to sell me a reconditioned phone. This place fixed the phone, restored the data and charged me a mere £45. Fantastic service! I'm a loyal customer now.

18 December 2024
Unprompted review
MrT Repair Centre logo

Reply from MrT Repair Centre

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that we were able to help recover your son’s phone and data—it’s always our goal to go the extra mile for our customers.

Your loyalty means the world to us, and we truly appreciate you choosing our shop, especially when others couldn’t assist. If you ever need anything in the future, whether it’s repairs or advice, we’re always here to help.

Thanks again for your support, and we look forward to seeing you again!

Rated 1 out of 5 stars

Had my laptop for 2.5 weeks

Had my laptop for 2.5 weeks - changed the battery and it still didnt work - Damaged the keyboard - kept the screws - laptop and cable were filthy and scratched when returned. I will never return as customer - AVOID AVOID AVOID

19 June 2024
Unprompted review
Rated 5 out of 5 stars

I have a problem with my phone the guy…

I have a problem with my phone the guy repaired and again problem comes again they not charge any money sorted free of charge highly recommended

17 May 2024
Unprompted review
MrT Repair Centre logo

Reply from MrT Repair Centre

Thank you for taking the time to share your experience! We’re glad we could resolve the issue with your phone quickly and at no additional cost. Our goal is to ensure every customer leaves happy and confident in the service they receive.

Your recommendation means a lot to us, and we truly appreciate your trust in our shop. If you ever need assistance again, don’t hesitate to reach out—we’re always here to help!

Rated 1 out of 5 stars

They completely messed my phone up it…

They completely messed my phone up it over heats it don’t charge it won’t update it does it’s own thing sometimes and when I went in to speak to them about it they refused to do anything please don’t go there they just won’t the money and will mess up your devices

12 June 2024
Unprompted review
MrT Repair Centre logo

Reply from MrT Repair Centre

Thank you for your feedback. We’re sorry to hear about your concerns, and we’d like to clarify the situation.

When you visited us, we explained that updating the software requires free storage space, and we offered to assist by clearing some data on your device. However, we understand that you chose not to delete any data, which prevented the update from being completed. We also explained that this issue was unrelated to the back camera repair we performed.

We strive to provide the best service and always aim to resolve any issues. If you’re still experiencing problems, we’d be happy to reassess your device and assist further. Please don’t hesitate to reach out to us directly so we can help.

Kind regards,

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. Gave my MacBook which was very slow. I was told that I’ll receive a call in couple of days with results from diagnosis and confirm the fix and price.

I wasn’t called, after 4 days upon following up, I was told that it is yet to be looked upon. Then 6 days later, I was told that they can’t even switch on the laptop and would charge me 75£ just to switch it on and then confirm what the exact problem is and the cost of fixing.
Can you imagine, 10 days my laptop was there and they couldn’t even switch on and wanted me to pay 75£ just to switch on.

Today I swung by the store, collected my Mac and with a gracious smile left the store, never to go back! 😊

28 April 2024
Unprompted review
MrT Repair Centre logo

Reply from MrT Repair Centre

Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience, and we’d like to take this opportunity to clarify the situation.

When you initially brought your laptop to us, you mentioned it was running very slow. Upon inspection, we discovered that the laptop wouldn’t charge or turn on. You indicated you would bring a charger to help us confirm this, but unfortunately, it was not provided. Without the ability to power on the device, We informed you that we decided not to proceed with replacing the hard drive, as it would not have resolved the underlying issue and would have been a waste of your money.

We then provided you with a quotation to address the power issue (not to press the power button), which was essential to get the laptop operational before addressing the initial concern of performance.

If you’d like to discuss this further, please don’t hesitate to contact us—we’re happy to assist and clarify any concerns.

Kind regards,

Rated 5 out of 5 stars

Ali was absolutely fantastic.

Ali, absolutely fantastic service, repaired my phone within an hour, which I was so nervous about. The parts a very high quality and at extremely competitive prices. Thank you for fitting my screen protector as well. Will definitely be keeping your number.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Dropped my iPhone XS max in the pool on…

Dropped my iPhone XS max in the pool on holiday. I thought I was going to loose all of my photos that hadn’t backed up. I took my phone to 3 shops who all turned me away until I was recommended to Mr T within a couple of hours my phone was fixed & back like nothing had happened! I can’t thank you enough! I’ll definitely be recommending your services.
Thanks again

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Staff

Bahri was very amazing. He convinced me and I definitely do not regret going with his offer and I am so pleased with the results a day before my holiday. Put a smile on my face. My phone looks completely brand new. He actually managed to fit me in as best as he could and I got my phone on the same day! As well as Ali. Great staff

6 October 2020
Unprompted review
Rated 3 out of 5 stars

I will score u barely satisfactorily…

I will score u barely satisfactorily since u actually replaced my pixel 2xl screen. You would have been outstanding had u taken d time to clean my front camera lens before fitting the new screen. So despite my new screen, my front camera quality is misty.

20 February 2020
Unprompted review

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