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Mr Tyre Ltd - Derby (Normanton Road) Reviews 

1,137
•
TrustScore 5 out of 5

4.8

153 Normanton Road, DE23 6UR Derby, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Been using Mr Tyre for many years. Had a recent MOT done and as always car is ready within time they state. Pleasant staff always helpful and never over quote. Always email confirmation of invoic... See more

Rated 5 out of 5 stars

Nick’s Team can clearly tell you their professional advice and they will help anyone’s car to sort out the problems. If anything that they will not do (for example some specific brand and model that... See more

Rated 5 out of 5 stars

I’ve used this garage for the past 10 years with all my cars. They’re always great at explaining things simply and exactly what needs doing, why and how long you could safely wait if not doing the wor... See more

Rated 5 out of 5 stars

Mr Tyre Normanton Rd Derby I took my car for an MOT this morning Later that day I received a text informing me my car was ready for pick up having passed. The service is A1 all the time. I have no hes... See more


Company details

  1. #1 of 23 best companies in Tyre shop
  2. #4 of 55 best companies in Car service
  3. #1 of 20 best companies in MOT Centre
  4. #1 of 6 best companies in Oil change service
  5. #4 of 60 best companies in Vehicle Repair
  6. #1 of 3 best companies in Wheel alignment service

Written by the company

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Written by the company

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Contact info

  • 153 Normanton Road, DE23 6UR, Derby, England, United Kingdom

  • 441332361717

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,137)

10,272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Please carefully check the condition of your car after receiving the service

Recently, I had a disappointing experience. About three hours after an oil change service, I noticed a large amount of engine oil leaking underneath my car. This issue had never occurred before receiving the service.

I immediately drove back to the branch where the service was performed and raised the issue. The staff promptly repaired the problem and even inspected the car with me to confirm that there were no more leaks after the repair.

However, on the second and third mornings after the service, I still found small amounts of engine oil leaking onto the ground. I have no idea what caused this issue. Since this problem didn’t exist before. I don’t what can I do…

2 January 2025
Mr Tyre Ltd - Derby (Normanton Road) logo

Reply from Mr Tyre Ltd - Derby (Normanton Road)

Hello Chan,

We're sorry to hear that you had an oil leak issue on this occasion and we're glad that you brought it back for us, so that it could be resolved.

We take great pride in the high quality work we provide and will always investigate any further issues where appropriate. Please don't hesitate to speak to our Derby branch staff who will be happy to reassure you and advise on any points.

Thank you for choosing us, and we hope to see you again in the future.

Kind regards,
James
Mr Tyre Ltd - Customer Service Team

Rated 5 out of 5 stars

Highly rated!

Very helpful team, had an emergency flat tyre and not from the area so was unsure where to go. The staff at Mr Tyre were very knowledgeable and friendly. I'm completely clueless when it comes to cars. They sorted my car with a new tyre, experience was very positive and would highly recommend.

4 January 2025
Rated 5 out of 5 stars

Happy customer

I had my 2nd MOT and 2nd full service with them. I'm quite pleased with the professionalism of the staff. I'll use them again. Normally you can't book service and MOT same day, but in both instance they've done them together same day, which makes sense as some service checks should be performed again in MOT. Saved me of another trip. After the first MOT they called and asked if they should fix the issues found and gave me a quote. I was pleasantly surprised that 2nd time it passed through MOT directly. The gentleman from reception is always very helpful

4 December 2024
Rated 5 out of 5 stars

Nick at Mr tyre normanton road

Nick at Mr tyre normanton road.
So professional listened to me and helped me. I arrived in a panic at 17:40. Nick checked my tyre and got a new one put on for me straightaway.
I will definitely be back

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommend Mr Tyre Ltd Normanton! Never have any complaints. All staff are friendly and professional, especially Kev who goes above and beyond. All options discussed with budget in mind and safety the priority. Excellent service at competitive prices. A reliable and professional garage.

18 November 2024
Rated 5 out of 5 stars

Garage you can trust

I’ve used this garage for the past 10 years with all my cars. They’re always great at explaining things simply and exactly what needs doing, why and how long you could safely wait if not doing the work immediately. As a young woman clueless with cars I can always trust what I’m being told and know I’m not going to be ripped off or upsold things I don’t need. Work has always been done in a timely manner too.

14 November 2024

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