MSD Solicitors Reviews 

258
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the legal team for being professional, supportive, and extremely helpful throughout complex visa and citizenship applications. People deeply appreciate the clear communication, genuine empathy, and reassuring guidance, which make stressful legal processes much easier to navigate. Some reviewers were not happy with the communication, explicitly mentioning prolonged delays, unresponsiveness, and poor handling of their files. A few customers also noted encountering unprofessional behavior, rude interactions, and frustrating errors from specific staff members during their proceedings. These individuals felt let down by the lack of timely support when they needed prompt assistance the most.

What people talk about most

Staff

Customers had positive experiences with staff, praising their professionalism, dedication, and expertise... See more

Service

Clients share positive opinions on service, highlighting exceptional professionalism, dedication, and... See more

Customer service

Reviewers mention positive feedback about customer_service, highlighting exceptional support and clear... See more

Response time

Customers consistently note positive experiences with response_time, praising the prompt and efficient... See more

Customer communications

People report positive experiences with contact, highlighting proactive communication and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my asylum case refused at first and was very stressed, but Mr Hamza Khan handled my appeal with great care and attention. He carefully addressed every issue raised by the Home Office and kept... See more

Rated 5 out of 5 stars

Tasnim is a great solicitor—she helped me with our spousal visa, including dependents and my children. The process was successful, and even when there were a few mistakes and corrections along the way... See more

Rated 5 out of 5 stars

Excellent service, very professional. We acquired a Visa very promptly. It was all handled for us, delays on our part were dealt with at no extra charge, Hasan was available to answer any questions... See more

Rated 5 out of 5 stars

I want to exclusively thank Javed and Amal. It’s been a great experience. Javed never hesitated to answer my questions regarding my wife’s visa extension despite being busy. He was very professional t... See more


Company details

  1. Lawyer
  2. Family Lawyer
  3. Immigration Lawyer
  4. Legal Services

Written by the company

MSD Solicitors are experts in UK immigration and family law matters assisting clients from all countries and backgrounds. We offer a wealth of experience and knowledge tailored to the unique circumstances of each case. We are consistent, patient and professional, giving each case the attention it deserves.


Contact info

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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No recent history of asking for reviews

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4.8

All reviews

(258)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fiance visa approved

Tasnim did a great job, thank you so much.

27 May 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for your wonderful feedback! Please do not hesitate to contact us if you ever require further assistance.

Thank you for choosing MSD Solicitors!

Rated 5 out of 5 stars

The team has been very helpful with the…

The team has been very helpful with the visa application in any kind of circumstances and I want to thank Nasia for all of her work and help for this

15 May 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Rachele,

Thank you for your wonderful feedback! We are thrilled you had a positive interaction with our team and Nasia. If you require any further assistance in the future, please do not hesitate to reach out.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Masaud solicitors are the best.they…

Masaud solicitors are the best.they always make my application successful with the home office and will always recommend family and friends.i am so happy

9 May 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for sharing your positive experience with MSD Solicitors! It’s wonderful to hear that our team have consistently helped you achieve successful applications with the Home Office.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

THE IMPORTANCE OF GETTING THE RIGHT SOLICITOR

My solicitor was more competent and ensured that she should pay attention to every detail. She supported me throughout the process of my application and was always available when I needed her and if she was busy with other commitments, she ensured that she had to give me the support that I needed when appropriate.
Apart from being knowledgeable in what she does my solicitor showed passion, care and there was good communication between us, which helped me to be open and go through the process with confidence.

17 February 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Jane,

Thank you for taking the time to share your experience with us. We greatly appreciate your feedback, and we’re thrilled to hear that you had a positive interaction with our team.

We pride ourselves on having a team of highly knowledgeable solicitors who pay meticulous attention to every detail. Legal matters can be complex, and we understand the importance of thoroughness.

If you require any further assistance in the future, please do not hesitate to reach out.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Tasnim has been amazing every step of…

Tasnim has been amazing every step of the way to getting my husbands visa! Always ready to answer any questions and pushing for the best! We appreciate you!

7 May 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Sharan,

Thank you for sharing your positive experience with Tasnim! It’s heart-warming to hear that she has been instrumental in helping you navigate the process of obtaining your husband’s visa.

If you ever require any further assistance please do not hesitate to reach out.

Thank you for choosing MSD Solicitors.

Rated 5 out of 5 stars

I was looking to switch my current visa…

I was looking to switch my current visa from a 10 year route to a 5 year route, with the help of a Solicitor, I came across MSD Solicitors. Abdul Basit work on my case, from initial consultation to the succession of my case, he was been very professional with effective communication, I couldn't be more satisfied with the service I received. The application was submitted on the 21st of March and today I recieved some great news that my visa has been granted.
Special thanks to Abdul and everyone who helped work on my case, for your professionalism.
I highly recommend MSD Solicitors to anyone in need of immigration services
Kind regards
Florence

1 May 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Florence,

Thank you for your lovely feedback! We are delighted to hear you are pleased with the outcome of your case and your visa has been granted.

Thank you for acknowledging Abdul's assistance, and should you require any further support in the future, please don't hesitate to reach out.

Kind regards,
MSD Solicitors.

Rated 5 out of 5 stars

Very good solicitors

Very good solicitors, very nice people with great service. Visa application was completed and successful within 3 months. The company are good with communication and I am happy to have been working with Ruba Khalid as she was brilliant at what she does and has done for us. Remocommend MSD to everyone and will keep using them in future

25 April 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Hi Sara,

Thank you for your lovely review and congratulations on your visa application being successful! We are pleased to hear you had a great experience with the MSD Solicitors team and especially with Ruba. If you require any further assistance in the future, please do not hesitate to get in touch with us.

Kind regards,
MSD Solicitors.

Rated 5 out of 5 stars

Ruba Sulaiman Khaled Done a great job…

Ruba Sulaiman Khaled Done a great job getting my parents in law a two years multi Visa to the UK , she was very patient professional .

24 April 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you, Zein, for your kind words! We're thrilled to hear that Ruba provided you with a patient and professional service.

We're delighted to have been able to assist you! Should you require any further assistance in the future, please don't hesitate to reach out.

Kind Regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Abdul Basit

Abdul Basit, 5 Stars

25 March 2024
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for the feedback! We are glad we were able to assist you and you are satisfied with the help provided. If you require any further assistance in the future, please do not hesitate to reach out.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

MSD Solicitors

A great experience with MSD solicitors for our spouse visa application. Very professional and will use them again for sure. A special thanks to our caseworker Abdul Basit. He kept us informed along the way . thankyou again for our successful outcome !

8 April 2024
MSD Solicitors logo

Reply from MSD Solicitors

Dear Kim,

Thank you for your wonderful feedback! We're glad to hear that you had a successful outcome with your spouse visa application and had a great experience with MSD Solicitors. We are happy to know Abdul was able to keep you informed and be of help to you along the way.

Thank you for choosing MSD Solicitors!

Rated 5 out of 5 stars

Effective and swift. Won a difficult case.

Thank you Ruba for an effective and swift service and for winning something that was complicated. You navigated it well and helped with a short turn around time.

17 March 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you, Abdulaziz, for your kind words! We're thrilled to hear that Ruba provided you with effective and swift service, especially in navigating a complicated case.

We're delighted to have been able to assist you! Should you require any further assistance in the future, please don't hesitate to reach out.

Kind Regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Special thanks to Ruba suleiman

Efficency of your service, diligent understanding ect.

2 April 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for your special recognition of Ruba's efforts! We're thrilled to hear about the efficiency and diligent understanding you experienced with our service. Should you need further assistance in the future, feel free to reach out. Thank you for choosing us!

Best regards,
MSD Solicitors.

Rated 5 out of 5 stars

I am happy with the service I got from…

I am happy with the service I got from MSD and my caseworker Tasmin shikdar. It was a long process waiting on the home office for a decision but other than that I am happy with the end result. Thank you Tasnim for all your help

3 April 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Aisha,

We're glad to hear that you're satisfied with the service you received from MSD Solicitors and Tasmin. We understand that waiting for decisions from the Home Office can be challenging, but we're pleased that you're content with the outcome.

Thank you for acknowledging Tasmin's assistance, and should you require any further support in the future, please don't hesitate to reach out.

Thank you for choosing MSD Solicitors!

Rated 5 out of 5 stars

I used them for my ILR application

I used them for my ILR application and will be using them again for my Citizenship application. I worked with Tasnim. Great response times, she answered all my questions and helped me through every step of the process. Made is so much easier and less stressful.

28 March 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Holly,

Thank you for your feedback! We're delighted to hear that we were able to provide excellent support for your ILR application. We look forward to assisting you with your Citizenship application as well.

Should you have any questions or need further assistance, feel free to reach out. Thank you for choosing us to help you through these important steps!

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

The second time I have used MSD for an…

The second time I have used MSD for an extension to my husbands visa. Tasnim Shikdar made the whole process seamless and easy.
She kept me informed frequently and answered my questions in full. Thank you Tasnim for getting us the outcome we wanted.

26 March 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Andrew,

Thank you for your kind words! We're thrilled to hear that Tasnim provided you with such excellent service. Making the visa extension process seamless and easy for our clients is always our goal, and it's fantastic to know that Tasnim kept you informed and addressed all your questions promptly.

We appreciate your trust in MSD, and we're delighted we could help you achieve the outcome you desired. Should you need assistance in the future, please don't hesitate to reach out.

Thank you again for choosing MSD!

Rated 5 out of 5 stars

Professional and trustworthy

Professional and trustworthy. The home office rejected my application unreasonably and I was worried since I'm not used to delegate such important matters. But the team took the time to reassure me and explain the situation objectively. We appealed the decision and won. Thanks to the all the team

25 March 2024
MSD Solicitors logo

Reply from MSD Solicitors

Dear Elias,

We appreciate your kind words about your experience with MSD Solicitors. It's wonderful to hear that our team was able to provide you with the reassurance and clarity you needed during a challenging time.

We're thrilled that our efforts led to a successful appeal of the Home Office's decision on your application. Your satisfaction is our priority, and we're grateful for the opportunity to assist you.

Thank you for choosing MSD Solicitors. Please don't hesitate to contact us if you need further assistance.

Best regards,
MSD Solicitors.

Rated 5 out of 5 stars

very professional

The staff are really friendly and professional. They answered every question I had and they made the process easy and stress free.

19 March 2024
MSD Solicitors logo

Reply from MSD Solicitors

Dear Rochelle,

We truly appreciate your positive feedback about your experience with MSD Solicitors. We're thrilled that our team was able to provide you with friendly and professional service, making the process easy and stress-free for you.

If you ever require assistance in the future, please feel free to reach out.

Best regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

The service we got was excellent

The service we got was excellent. Tasnim Shikdar was our solicitor all the way .from getting fiancee visa then once my fiancee was here .we got married then applied for our spouse visa.with Tasnim help we had no problems at all.she was so helpful when we had a question she answered it she kept us informed of the progress on both occasions. We are so happy with the quality of their professional knowledge we would recommend this company to anyone.

Thankyou you all so much.keep up the good work you are providing for everyone. Many thanks.Paul and Jacqueline Corbett

6 November 2023
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Paul and Jacqueline,

We're thrilled to receive your wonderful review! It was a pleasure assisting you with your visa application process. Tasnim is delighted to have been of help.

We appreciate your kind words about Tasnim's professionalism and our service. Your recommendation means a lot, and we're committed to maintaining high standards.

Thank you for choosing us. If you ever need assistance again, feel free to reach out.

Best regards,
The MSD Solicitors Team.

Rated 4 out of 5 stars

Really happy with service

Really happy with service, Tasnim always answered any questions i had promptly.

6 February 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Umme,

Thank you for your positive feedback. We're glad you're happy with our service, and Tasnim is always here to promptly answer any questions you may have. If you need further assistance, feel free to reach out.

Best regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Tasnim was effective and responi to all…

Tasnim was effective and responi to all my request throughout my application process

11 October 2023
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for your feedback! We're thrilled to hear that you are pleased with our services throughout your application process. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your trust in our services.

Thank you for choosing MSD Solicitors.

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