Love the new sofa, the colour is perfect and just as I had hoped. The biggest issue for us was finding a company to deliver to the northern isles. So after some discussion MSofas agreed to deliver to... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great customer service from Adam & David. Communicated the delivery time, quick assembly and how to instructions given. Friendly approach. Would use this company again for sure. Sofa looks great.
Honestly can't fault our experience. Made the effort to visit the showroom, found a sofa we loved that was exactly what we were looking for after months of searching for a good price. Justyna O was ve... See more
It's actually a great product. We found it very difficult to find a large stylish corner sofa that converted in to a really comfortable bed. Plenty of choice at M sofas and we are very pleased with it... See more
Company details
- #160 of 401 best companies in Home Furniture Shop
- #41 of 91 best companies in Sofa store
Written by the company
We wish to become the leader in selling sofas and complimentary products in the UK . Our objective is to provide an affordable alternative to the UK market by delivering exceptional value and customer satisfaction.
Contact info
Unit 1 West Central Business Park, HX1 5QH, Halifax, United Kingdom
- support@msofas.co.uk
- www.msofas.co.uk
4.7
Excellent
3K reviews
Replied to 57% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sofa is great
The sofa is amazing, absolutely love it.
The expected time til delivery was 14 weeks but the sofa arrived within 12 and just a couple of days before Christmas! That was a lovely surprise! The sofa was built by the drivers within 15 minutes, nice and efficient, can't say a single bad thing. We got loads of compliments on our sofa. Recommend.
22 December 2025
Unprompted review
Corner sofa bed was delivered 5 weeks…
Corner sofa bed was delivered 5 weeks after the order date. Delivery and assembly were done by two men, which made the process quick and easy. The sofa is very comfortable for both sitting and sleeping, and it looks very sturdy and well made. Very happy with the purchase.
9 March 2026
Brilliant company
Brilliant company, really responsive - customer service excellent & delighted with the quality of my sofa.
9 March 2026
David and Rob was very kind and…
David and Rob was very kind and delivered on time. They assembled the sofa for us very quickly.
13 March 2026
Unprompted review
Adam and David very nice guys and very…
Adam and David very nice guys and very prifesional team guys are amazing! Sofa very good and 100 % recomended!!
12 March 2026
Unprompted review
Thank you to Adam and David!
Thank you to Adam and David! Quick delivery and friendly service. Assembled it quickly and showed the functions of the couch.
12 March 2026
Unprompted review
We ordered a sofa but unfortunately it didn’t fit
We ordered a sofa but unfortunately it was too big to get into the property.an alternative was suggest and then delivered
Very happy with the service and feed back
9 March 2026
Customer service was very helpful
Customer service was very helpful, express delivery and assembly was quick. I recommend it very much. The sofa looks great and is very comfortable.
7 March 2026
Msofa is the best amazing company
Msofa did my dream come true ...have a beautiful quality sofabed was impossible buy in other company or private seller ..because they let me believe it impossible a Sofa fit in the normal standard door...I never ever can't be enough grateful To Msofa company 🙌🤗 Amazing customer service ...Amazing the delivery guys who assembly my sofa and they did great job with all their kindness after a long day work...Thank you so much Msofa Company to make happy my family and me ..Bless you all 🙌
7 March 2026
Pretty sofa bed with storage I love it
I finally ordered the perfect sofa for our cabin in Surrey! The only downside was the delivery timeframe; the website makes it look like an 'express' item, but in reality, the wait is almost 8 weeks. Other than that, everything went smoothly. The sofa is wide, soft, and easily fits two people for sleeping. The color is also beautiful. Thanks!
7 March 2026
Great little find! excellent service!
The showroom is small but ample. the lady was lovely & we got a discount. Our sofa is stunning. the delivery guys where brilliant. especially the guy who's first day it was. we will definitely recommend this company to everyone. amazing thank you.
5 March 2026
Good stuff and service 👍
29 September 2025
The sofa is extremely comfortable and…
The sofa is extremely comfortable and well-made. The fabric feels high quality and the design fits perfectly in my living room.
28 February 2026
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