Muddy Matches country life dating Reviews 

94
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I had never used any site before and was very guarded, Roger had contacted me after my initial subscription had run out. I had the option of a free message to reply which I did he then replied and a... See more

Rated 1 out of 5 stars

Muddy Matches took an unauthorized renewal payment from my card for a 3-month plan that I explicitly bought as a single, one-off payment. When I checked my account settings, my profile still shows as... See more

Company replied

Rated 5 out of 5 stars

We met on Muddy Matches in 2017. We dated, we bought a house together in 2018, got engaged in 2022 and got married in May 2026. This doesn't work for everyone, but we were a perfect match and fell de... See more

Company replied

Rated 1 out of 5 stars

I was sexually assaulted by someone I met on muddy matches and the person in question arrested and then released on bail. I contacted them to let them know as I was concerned the same thing may happen... See more

Company details

  1. Dating service

Written by the company

Trusted and award winning, Muddy Matches is the original home of farmer dating in the UK and now one of the nation's leading online dating sites for outdoor-loving singles who match based upon shared interests, common backgrounds and outlooks on country life.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(94)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Soul mate success story....

Two years ago after an end of a traumatic relationship I had no intention of finding something serious but wanted to engage with fellow rural / farming / out door individuals. Within a few days matches appeared with those like-minded thinkers. A trusted site, easy to use, excellent matching services. Not long after signing up I found my soul mate with an incredibly similar story to my own. Two years on, one farm now sold, livestock and equipment transported to the other farm and life is the best its been for years. Lots of fun days out, new experiences and plenty of laughs, all thanks to you guys. When I first stumbled across the site everyone laughed at me but it works, simple as that.....exceeded my expectations and restored my faith in romance and believing that your soul mate is out there somewhere.

23 September 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thank you for leaving such a positive review, Emma. We believe the connections that are formed on Muddy Matches are always well grounded, and meaningful. We are so pleased you have found your soulmate.

Rated 1 out of 5 stars

Disappointed and concerned

Disappointed and concerned. Takes a lot of courage to join dating site, and you would like to think they have your back. Not this site. Man messaged me and persisted to even though it was early days, basically 3 days. I even made him aware I would be busy for few days and apologised in advance for this. No he messages very next day asking why not replied!!! Very intense.

I decided to “end” communications with him quite clear this man had “controlling” instinct. I did it politely and did not expect the nasty message back!!! Reported to Muddy Matches Customer services. They in my book could not care!!!! Refunded me fine but they should have removed the gentleman from the site!!!

17 August 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thanks for your review. We have clear policies and escalation processes for each concern report. As a dating site, we have an obligation to provide a fair, open review of each case. Where we believe there is justified reason to remove profiles, we will absolutely do so in the spirit of member welfare and wellbeing.

Rated 5 out of 5 stars

The best dating site for those seeking a true connection

I genuinely think that Muddy Matches is the best dating site for anyone genuinely looking for love with a special someone who likes the outdoors.

I have used Muddy Matches on 2 occasions now and have met some wonderful people, it feels a lot less overwhelming then the very well known dating sites.

Very pleased to report that I have met a wonderful man on Muddy Matches and we can see a very bright & happy future together….thank you MM!

28 July 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thank you for your kind review, Ruth. We wish you, and your muddy match, the best of futures together. Stay Muddy!

Rated 1 out of 5 stars

I signed up for muddy matches on 20 th…

I signed up for muddy matches on 20 th May for 1 month. Whenever I logged on after that date it stated I was a free member which means men can contact me but I can’t contact them. However muddy matches are still taking £25 a month from my credit card!!!! I will reclaim this from my cc company. When I cancelled my subscription a message came up stating my auto renew has been cancelled and your subscription will expire on 1st Jan 1970!!!!! I am very concerned about this site and will see next week if yet another £25 had come off my CC.

17 July 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thank you for taking the time to review us. We do suspect there may have been a slight technical bug (the 1970 date is unusual) but, unfortunately, you gave us no opportunity to resolve this with our lovely customer care team - as we would have done immediately - before submitting your review. We do not believe the review fairly represents your experience, in which messages have been exchanged.

Rated 5 out of 5 stars

Muddy match success

Really good dating site, genuine people and more quality over quantity. Met my match on here and 4 weeks in going strong.

3 July 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thank for taking the time to leave such positive feedback Michael. Our customer care team work hard to keep the quality of the site high and, as you say, our message is simple' quality over quantity. It's what those who chose to date with us always say!

Rated 1 out of 5 stars

Refusing to give me a refund

Refusing to give me a refund.
I had made every attempt to cancel my renewal but due to what I think is a possible glitch in the system, I had been debited £25 for a month’s subscription.

I’ve sent them a very polite email explaining my situation and the fact I had tried to attempt to cancel the subscription already.

I had received a rather snotty message victimising me and telling me I’ve not read the T&C’s and because I hadn’t cancelled the subscription (when I had tried to).

I feel very let down by their customer service the way they spoke to me and made me feel.

I will not pay this site a penny more out my pocket.

29 June 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thanks for your review Gabriele, which we do not believe fairly represents your experience with us. We wish you luck in finding someone who makes your heart sing.

Rated 5 out of 5 stars

I met my fiancé on here nearly five…

I met my fiancé on here nearly five years ago so I can’t really give a better recommendation than that!

29 June 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

WOW, Lucy. What a welcome and wonderful review. As a family run dating service, with over 15 years experience, such recommendations are gold for us. Thank you.

Rated 2 out of 5 stars

It's a great idea with a fatal flaw.

It's a great idea but sadly just ends up coming across as a money making ploy.

This site's best feature is that it seems to attract genuinely interesting people with some decent profiles. I feel there could be more "vetting" of the profiles because they are frustratingly inconsistent on levels of detail. There really should be a minimum that is acceptable, but many are good.

However their biggest mistake is offering too much functionaily to free members, and also the option of paying a premium so that others can message you for free. The result? It seems that NO ONE pays the membership fee, as they all expect the "other person" to foot the bill. Almost every message I have sent is still marked as "unread" becuase nobody pays the membership fee which would enable them to read and respond. Removing the "premium" feature would weed out those who aren't really invested in trying to find a date, make it a lot more equal, and probably improve the quality of the profiles even more as a side effect. It would also make it a hell of a lot less depressing for the members who have stumped up the membership fee, only to find they are constantly trying to contact freeloaders.

This site needs to decide if it is a free service or a paid service as right now it is trying to be both and it just doesn't work.

I have siged up for a membership twice now but when this one expires I won't be coming back.

15 June 2022
Unprompted review
Rated 1 out of 5 stars

Scam!

Joined muddy matches and tried to subscribe, I only wanted to purchase 1 month for £25, when I selected the month purchase option it asked me if I wanted to upgrade for an extra £9.99, there was two options; "upgrade" and "continue without premium" but you couldn't select the "continue with out premium" option, I then tried to purchase the 3 month, same thing happened but this time it it was automatically selecting the 6 month option, and then "asking" me if I want to upgrade for an extra £35.
I know this site is legit but, it seems like they're trying to scam you into spending more than you would like, has anyone else experienced this?

14 June 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Hi there Garry, it is certainly not our intention to force people to upgrade. It is, absolutely, a choice. In fact, we have been unable to replicate this bug on various devices; each time being able to move without premium.

Rated 5 out of 5 stars

It worked for me !

It’s not a catalogue, not everyone will respond or even view you but……..nothing ventured nothing gained, you have to put some effort in and, as in life, gravitate towards the lightbulbs not the drains

I have met someone with same values, outdoors focussed, dog loving, Landy driving, clay shooting and I am very much looking forward to our life together

I’ve made new friends, male & female, and now met my partner so highly recommend Muddy Matches x

20 May 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

We love this Trish. Thanks for letting us know of your muddy success. xx

Rated 1 out of 5 stars

Useless site

Useless site, so few people, another mistake I’ve made with my money, not a well monitored or maintained site, money for nothing for them.

5 May 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Hi there, we are a family run, proudly independent dating website for rural people. We are a niche site, and with that, comes quality over quantity. Thousands of new singles join us weekly and we are trusted by the ag/rural communities we service for over 15 years.

Rated 5 out of 5 stars

take the plunge!!

Ok,where do i start.joined muddy matches a couple of years back on the encouragement of a friend who met someone on muddy matches!!.
proved to be good advice,as i met my soulmate and now fiance.
so do as i did.....take the plunge,join and you wont regret it!!
BIG THANKS TO THE MUDDY TEAM.

3 May 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

What a review! Thanks for taking the time to post this, Ian. xx

Rated 5 out of 5 stars

Met my soulmate on muddy matches

Met my soulmate on muddy matches, we were perfectly matched and got engaged at Christmas. We get married in 3 weeks. I couldn’t be more thankful as I never expected to meet someone so perfect for me. Thank you x

10 April 2022
Unprompted review
Rated 5 out of 5 stars

This site is great for meeting like…

This site is great for meeting like minded people i joined on and off many years ago but met my now husband in 2010. We are celebrating our 10th wedding anniversary this August with our 2 children, family and friends. It was the best thing i did was joining this dating site, it took a while and met some lovely men on here but it paid off as i finally met my perfect countryman.

24 March 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Wow, thank you posting such a positive review Lisa. We are also delighted your muddy match has fully bloomed. This is lovely to hear.

Rated 3 out of 5 stars

The ok, the bad and then the good!

I should really write my review in sections - ok, bad & good. My first joining was unsuccessful and a little bit demoralising but it improved!
Firstly, I have never had any issues with payments, subscriptions or cancelling my account - the terms ARE well explained and not rocket science.
My first joining made me write a full, very in depth blurb about myself and although winked at and favourited a few times no one really floated my boat, so I got brave and made first contact - only to be told in a roundabout way that they were looking for someone with “less timber” - wow, thanks for that! That actually did so much harm to my self image (I’m 5’9 and a size 14!) that I left the site and decided I was better & safer if I remained single.
Jump a couple years later and I oddly decided to take another look to see what was out there, half hearted but joined for a month and actually chatted to a couple people, met one for a lovely walk but he wasn’t for me - no drama and we politely went our separate ways, another chatted for a couple of weeks made plans to meet and then I was ghosted - that’s just rude. At this point a rehash of my profile was needed, so I reduced it, got a bit blunt but also realistic - many winks followed but no one would message. You can’t start anything if you don’t try! Cue leaving the site again for a couple of months to regroup.
Joined again late January 2022 and received a message that had a different feel to it. We have chatted, met a few times for walks and food and enjoy each other’s company a lot - although very early days it would seem that patience has paid off and we will see where things go.

12 February 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thank you for such a thorough review, Lisa. As you say 'you can't win them all' but we hope your new mud-inspired relationship goes from strength to strength now you have flown the nest. Stay Muddy!

Rated 1 out of 5 stars

Hola soy joseph soy un joven quiero…

Hola soy joseph soy un joven quiero conocer chicas serias.

4 February 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Please note, we are an indepedent, family owned country-life dating exclusively for mud loving singles in the UK and Ireland.

Rated 5 out of 5 stars

Thanks Muddy Matches! Husband found!

I'm so pleased I stuck with MM. I paid for the subscription that allowed the non subscribers to reply and this paid off for me! (I had been a member on and off over the years.... But always returned as the free sites and apps only seemed to have dross who had nothing in common with me.)

I met my now husband in February 2019 and married him in September 2021 after we survived lockdown together.

MM often do a free messaging weekend at Valentines... Use this as an opportunity to get a nibble on your profile.

For those moaning that people don't reply....
Check your profile... Do you have engaging information? Any non bathroom selfies?! Are you coming across as interesting or friendly? Maybe get a friend to check your profile....

There are good ones out there... Keep looking.

26 January 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

We love this review, not just because of the welcome 5 stars but because it offers friendly dating advice to get the best out of our service too. Thanks, Just Me for posting it - we are delighted you found your muddy match. x

Rated 2 out of 5 stars

Seems to be a lack of members actually…

Seems to be a lack of members actually looking for someone actively, lots of messages sent with couple of replies but it’s like pulling teeth no enthusiasm.

2 January 2022
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

We are sorry to hear your Muddy Matches experience didn't live up to expectations, Liam. We wish you the best of luck unearthing what your heart desires elsewhere. x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look