The customer service sucked and honestly I don’t think I’ll ever buy from this damn place …. I think they could of been more nice 👍🏼
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered for my sisters 40th and was disappointed when it arrived as it only had the dots for the word birthday not lockdown aswell. The whole point was cause it was friends inspired
Company replied
I ordered personalised items and asked for the names to have an apostrophe to make it grammatically correct. This was not done as I asked and when I questioned it after they were delivered I was to... See more
Company replied
Excellent service!! Very nice t-shirt too! I ordered a Friends style t-shirt for my husband’s birthday and asked for it to be personalised further. The owner responded straight away and printed exac... See more
Company replied
Company details
Written by the company
Personalised and Unique Gifts for all occasions.
Contact info
The Byres - Ground Floor, BA3 4HP, Radstock, United Kingdom
- 07487819711
- nadina@muggedwriteoff.com
- www.muggedwriteoff.com
Great product and service
16 June 2020
Unprompted review
Reply from Mugged Write Off
Thanks for the great review Steve! x
Reply from Mugged Write Off
Thanks for the 5 star review Lisa. x
Reply from Mugged Write Off
Thanks for the fab review Camille. x
Great product, international order
Well packed, internationally shipped took around 17 days. The only thing I would say is the tracking information was not updated so had to reach out and ask if there was something wrong. However Nadina responded via Instagram within 24 hours :)
19 May 2020
Unprompted review
Reply from Mugged Write Off
Thanks so much for the order and great feedback Abbi! We now make sure every international order is kept up to date by entering contact and email information, so we can both be sure of it's safe delivery. x
Brilliant service bought 2 mugs both…
Brilliant service bought 2 mugs both arrived safe an sound excellent packages great quality! Made up thank you
19 May 2020
Unprompted review
Reply from Mugged Write Off
Thanks for the great review Susan. x
A good quality product and value for money.
A good quality product. Thank you.
18 May 2020
Unprompted review
Reply from Mugged Write Off
Thanks for the 5 star review Suzanne. x
So worth it, great souvenir t-shirt
The t-shirt was as described and great quality - so pleased with it, especially because it arrived pretty quickly considering the circumstances!!! Had it recommended to me and now I’ve also recommended it :)
18 May 2020
Unprompted review
Reply from Mugged Write Off
Thank you for the fab review Gabriela. x
Excellent
Excellent! Good quality, speedy delivery even in these exceptional times. %100
18 May 2020
Unprompted review
Reply from Mugged Write Off
Thanks so much for the great review Janet! x
Excellent service
Excellent service. Adapted and personalised a gift for me which the recipient was delighted with.😀 Many thanks.x
17 May 2020
Unprompted review
Reply from Mugged Write Off
Super Jackie, so glad your gift was received so well and thank you for the fab review. x
Great service and product
Great service and product, even during these difficult times. Thank you.
15 May 2020
Unprompted review
Reply from Mugged Write Off
Thanks so much for the lovely review! x
Reply from Mugged Write Off
Thanks for the fab review Steven! x
Great friendly personal service
Great friendly personal service. Speedy response and easy ordering, payment , collection. Fantastic product (Lockdown T shirt) Thank you - highly recommended
11 May 2020
Unprompted review
Reply from Mugged Write Off
Thank you so much for the great review Alan! x
Excellent service! Quick delivery. Very nice quality t-shirt
Excellent service!! Very nice t-shirt too!
I ordered a Friends style t-shirt for my husband’s birthday and asked for it to be personalised further. The owner responded straight away and printed exactly what I had asked for.
I am absolutely impressed and really happy that my husband will receive a t-shirt, personalised with something which is very meaningful to him during Covid times.
11 May 2020
Unprompted review
Reply from Mugged Write Off
Thank you so much Natalie, we love to help our customers create that extra special touch! x
Lockdown T-Shirt
I purchased a lockdown t-shirt which is good on sizing and the print is good, easy to use website and delivery was fast! Thank you
11 May 2020
Unprompted review
Reply from Mugged Write Off
Thank you for your great review Kirsty! Fab feedback on our website surfing. x
I ordered for my sisters 40th and was…
I ordered for my sisters 40th and was disappointed when it arrived as it only had the dots for the word birthday not lockdown aswell. The whole point was cause it was friends inspired
11 May 2020
Unprompted review
Reply from Mugged Write Off
Aw sorry you were disappointed Kay, the item delivered is as advertised in our images, with dots in birthday and no dots in the word lockdown. Its a shame that this then led to a review of only 2 stars, but thank you for your order. x
Quick service
Quick service, and everything was exactly how it looked online
7 May 2020
Unprompted review
Reply from Mugged Write Off
Thanks for the fab review Melissa! x
Excellent
Excellent! Nadina sorted my problem after I made a mistake with my order. Correct item received promptly. Lovely item. Would order from here again.
6 May 2020
Unprompted review
Reply from Mugged Write Off
We pride ourselves on our customer service and always like to help when a customer has made an error on their order or we assume a typo. Thank you for your great review Sharon. x
Great quality t shirt
Great quality t shirt - arrived on time, helpful staff
1 May 2020
Unprompted review
Reply from Mugged Write Off
Thank you for the great review Ruth! x
Write off? Nope, right on.
Great service and a quality looking product received in less than a week. Thanks.
27 April 2020
Unprompted review
Reply from Mugged Write Off
Love it Paul! Thanks you so much for a fab review! x
Great choice
Great choice, well made and arrived very quickly well packaged.
27 April 2020
Unprompted review
Reply from Mugged Write Off
Thank you for your 5 star review Anne, it's gratefully received. x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.