Multi-Tool-Store Reviews 554

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the excellent range available and the competitive pricing. Many people appreciate the speedy and secure delivery service, with orders frequently arriving earlier than expected, even with personalized engraving. The ease of ordering online and the well-laid-out website also contribute to a positive purchasing experience. However, some customers were dissatisfied with receiving products that appeared to have been opened or scratched, despite being purchased as new. These individuals reported issues with the condition of the packaging and the product itself, leading to concerns about whether they received a new item.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the super fast and speedy... See more

Order

People report positive experiences with order. Customers found the ordering process easy and straightforward,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of products,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to deal with! Excellent Value for money 💰 I made 3 separate Leatherman purchases within a couple of weeks. A Supertool 300m, A Raptor Rescue and a Skelatool CX, All engraved. All arri... See more

Rated 5 out of 5 stars

Well laid out website easy to see & read about the products. The offers page caught my eye with a good & varied array of products to choose from. I researched the best model for me wave+ & with the di... See more

Rated 5 out of 5 stars

Ordered a Leatherman super tool set for my partner for Christmas. It came with a handy pouch and oil to keep it working smoothly. We got it engraved so it hopefully won’t get pinched at work on site!... See more

Rated 5 out of 5 stars

I have always been very pleased with the service I have received from Multi-Tool-Store. My work requires me to carry a handful tools and, quite by accident, I stumbled across Multi-Tool-Store a few y... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Engraving on the product I bought is great. Best price I could find online for the product too.

18 November 2023
Unprompted review
Rated 5 out of 5 stars

A Must Have tool by your side

Following the "Borrowing" (And non-return) of my Leatherman Wave Multi tool I was in need of another one. An internet search put me on to several sites offering the "Wave" and the Multi-Tool-Store came out on top. They offered the Wave at a great price plus engraving at a very reasonable cost too. It was delivered after just a few days from ordering so I was well impressed. The Wave tool in itself is one of those tools you feel "Undressed" without it at your side. It was indispensable in my work as a UAV Operator/ Technician Whether it was to use the knife, saw or the pliers. It has just about everything you would need in the palm of your hand. Worth every penny, and great service by Multi-Tool-Store.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Engraved Knife

Ordered knife with engraving Fri lunchtime. Paid for next day Royal Mail tracking and it arrived safely 22 hours later. Quality knife, quality service.

4 November 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic shop

What a fantastic shop , very helpful and courteous when I called, great prices and when I had to return a couple of items it was very simple and fast, very highly recommended, will definitely be coming back

6 October 2023
Unprompted review

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