Multi-Tool-Store Reviews 554

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the excellent range available and the competitive pricing. Many people appreciate the speedy and secure delivery service, with orders frequently arriving earlier than expected, even with personalized engraving. The ease of ordering online and the well-laid-out website also contribute to a positive purchasing experience. However, some customers were dissatisfied with receiving products that appeared to have been opened or scratched, despite being purchased as new. These individuals reported issues with the condition of the packaging and the product itself, leading to concerns about whether they received a new item.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the super fast and speedy... See more

Order

People report positive experiences with order. Customers found the ordering process easy and straightforward,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of products,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to deal with! Excellent Value for money 💰 I made 3 separate Leatherman purchases within a couple of weeks. A Supertool 300m, A Raptor Rescue and a Skelatool CX, All engraved. All arri... See more

Rated 5 out of 5 stars

Well laid out website easy to see & read about the products. The offers page caught my eye with a good & varied array of products to choose from. I researched the best model for me wave+ & with the di... See more

Rated 5 out of 5 stars

Ordered a Leatherman super tool set for my partner for Christmas. It came with a handy pouch and oil to keep it working smoothly. We got it engraved so it hopefully won’t get pinched at work on site!... See more

Rated 5 out of 5 stars

I have always been very pleased with the service I have received from Multi-Tool-Store. My work requires me to carry a handful tools and, quite by accident, I stumbled across Multi-Tool-Store a few y... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service, tool arrived within a few days, couldn't believe the speed of service. Have bought as a birthday gift and had engraved which looks great. Would absolutely recommend!

16 September 2023
Unprompted review
Rated 5 out of 5 stars

One happy customer 😀

The product turned up on time very happy with it does exactly what it says ! Very happy 😊 ⭐️⭐️⭐️⭐️⭐️

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional quality tools for life

The build quality of Leatherman is the best I have seen and I always carry one of the mini-tools for the unexpected. They are so good I have made a point of giving my children and nephews/nieces a mini-tool for their 18th birthdays which they have all appreciated.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

I have a really old Leatherman that I…

I have a really old Leatherman that I carry always ---- I bought this newest model for my son (who's 25), and it's almost identical ----- very happy ------ it was a birthday present, so the engraving is the icing on the cake !

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Leatherman Surge

Great service, wouldn't hesitate to use again, purchased leatherman surge, came engraved as ordered, fantastic piece of kit, communication easy, updates on purchase given regularly, couldn't find fault with anything, highly
recommended!!!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

I bought this as a gift and it was very…

I bought this as a gift and it was very well received by my son who had been wanting one of these multi tools for a long time. I cannot really comment on it's use as yet ...too early to say.
The actual product was well presented and had extra things in the presentation box.
Delivery was very fast and you kept in touch.
I would use your company again

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Handy and useful

Bought as a gift for my son who goes camping a lot, this multi tool will be very handy for a number of uses, he loves it and judging by the quality of it, it should last him for a long time

21 July 2023
Unprompted review
Rated 5 out of 5 stars

What a Great Find

Great service and great products. This was my first experience with multi-tool and I was not disappointed. The gadget perfect; the engraving was professionally finished and the service was wonderful. I am really chuffed with the product which was quickly delivered and I was kept informed at every stage.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer, well satisfied.…

Needed a gift for my son and a web search came up with MTS as , potentially, the best option. Purchase process was easy and MTS after sales communication were very helpful. The item arrived securely within the predicted time window. On the whole, well satisfied, a happy customer, and would confidently use again. Many thanks.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Great gift

Purchased a multi tool leatherman as a gift and it seems to have gone down well. Told I got it for a good price too.
The engraving was of good quality.
It was delivered much quicker than I expected. Would happily purchase from there again.

28 May 2023
Unprompted review
Rated 5 out of 5 stars

Great product and service

A great product, (wave +) engraved including bonus sharpening stone and oil. Love it, good price and the express delivery delivered. Would recommend to anyone.

10 June 2023
Unprompted review

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