Brilliant! Great customer service emailed me back ontime and asnwered all my questions. I orderd the Multi Functional Trainer, arrived on time, my 16 yr old son put it all together for me by himself... See more
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Review summary
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Reviews shaping this summary
Recently purchased the Phase 4 multi squat rack with smiths - great assistance from the whole team. I visited the show room at Preston and received great help from Carl. Product delivered as promise... See more
Company replied
Excellent piece of equipment!!! I was fed up of waiting around in the gym to use certain equipment so I decided to convert my garage into a home gym instead. So I shopped around for a functional train... See more
Company replied
The Muscle Squad dual action pulley cable machine…. Is literally the best piece of kit I have ever bought. No question. I can now train my entire body from my garage and have cancelled my gym m... See more
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Company details
- #10 of 49 best companies in Exercise Equipment Shop
- #32 of 230 best companies in Fitness and nutrition
- #7 of 37 best companies in Fitness Equipment Wholesaler
- #40 of 143 best companies in Sporting Goods Shop
About MuscleSquad
Written by the company
Home & Commercial Gym Equipment
What we're known for
Why choose MuscleSquad?
We take quality very seriously and vigorously test our prototypes before approving a new product. if it doesn't meet our standards, we don't sell it.
Service
Our expert support team regularly earns praise here on Trustpilot and are well-versed in matching customers with the perfect piece of equipment. Whether it's before you buy or after, we'll be with you every step of the way.
Reliable
We've built gyms for personal training studios, professional football teams, corporate offices and more. When we work with a partner to complete a project, it always has our full attention.
Value
We want to make sure that high-quality, reliable kit is available to everyone, which is why we regularly review our pricing so that we can offer the most competitive deals possible.
Community
When you buy from us, you become part of our Squad and benefit from regular training emails, workout guides and other content from our team of fitness experts. After all, buying the right kit is only half the battle; the rest is all consistency!
Contact info
11 Garamonde Drive, MK8 8DF, Milton Keynes, United Kingdom
- 08004714938
- info@musclesquad.com
- www.musclesquad.com
4.8
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found MuscleSquad very helpful from…
I found MuscleSquad very helpful from the get go and very responsive to all of my questions.
When my multi gym arrived I was very impressed with the quality and how well build they are. Such a great piece of kit that will keep me in good shape for many years to come.
9 February 2026
Reply from MuscleSquad
Hi David,
Thank you so much for your fantastic review!
We’re delighted to hear that you found the MuscleSquad team helpful and responsive from the very beginning. Providing great service is just as important to us as delivering high quality equipment.
It’s brilliant to know you’re impressed with the build quality of your multi-functional trainer.
Wishing you plenty of strong sessions ahead. If you ever need anything, we’re always here to help!
Many thanks,
MuscleSquad
Fantastic company! Fantastic equipment!
Fantastic company!! Fantastic Products !!
Top class service from start to finish !!
Every piece of MuscleSquads equipment oozes high quality !!!
6 February 2026
Reply from MuscleSquad
Hi Josh,
Thank you for taking the time to leave us a review.
We're so pleased to hear you received an overall great service whilst purchasing from us! Your Multi-Functional Trainer set-up looks unreal and we hope it's a great addition to your workouts.
All the best,
MuscleSquad
Reply from MuscleSquad
Hi Timothy,
We're so pleased to hear you love your new slamball, we hope it is a great addition to your home gym!
Many thanks,
MuscleSquad
Reply from MuscleSquad
Hi Craig,
We're so pleased to hear you love your new weight plates and find our pricing competitive.
We hope you have great workouts.
Many thanks,
MuscleSquad
Reply from MuscleSquad
Hi Angela,
We're so pleased to hear you received a quick delivery and love your new weight plates!
Keep up the great work.
Many thanks,
MuscleSquad
Excellent service with delivery and…
Excellent service with delivery and customer service
4 February 2026
Reply from MuscleSquad
Hi Clive,
Thank you for taking the time to leave us a review.
We're so pleased to hear you had an overall great service whilst purchasing from us, including from our customer service team.
Many thanks,
MuscleSquad
The test of time
I bought the P200 treadmill over another brand that was a little more expensive. I probably did this because I'm cheap but it turned out to be a really good decision. It is now entering its fourth year as a frequently used piece of kit in my garage gym. I'm not much of a runner, being on the overweight side, but have used the treadmill several times a week since I bought it and it has stood the test of abuse very well. I've had to tighten the belt once but it is honestly, just as good as new. I can't really comment on one treadmill over another but it seems really high spec to me, with the most important thing being that it takes the impact out of my steps brilliantly which is really nice on the knees. I was motivated to type this review though because I thought it was helpful to let people know that this thing really does last even under quite heavy use. Very impressed! Cheers.
9 February 2026
Unprompted review
Reply from MuscleSquad
Hi Matt,
Thanks so much for taking the time to share this, it’s genuinely helpful to hear from someone who’s used the P200 regularly over several years.
Real-world, long-term feedback like this is exactly what people want when choosing equipment. We’re especially glad to hear it’s been kind on your knees and has held up so well under heavy use. Tightening the belt once in four years is a pretty solid track record!
Really appreciate you posting this and enjoy many more miles on it.
Many thanks,
MuscleSquad
Dream gym at home
Come on guys. People dream about things like this right? Honestly so happy with this. We bought the P4 smith with I believe every accessory possible, along with the 2 x 150kg competition weight plates.
We still wanted the option of free weights, so chose the hexagon style from 3kg to 50kg
We also jumped on the p300 runner, which by the way is brilliant.
Top this off with the great service from the muscle squad team. Especially CJ, Matt and Sharna and all the team wilorkinf in the background 💯
4 February 2026
Unprompted review
Reply from MuscleSquad
Hi Darren,
Thank you so much for taking the time to share this!
Your set-up looks amazing and we're so pleased we go to be a part of it.
We appreciate tha shoutouts and of course the whole team working behind the scenes. Feedback like this is exactly why we do what we do.
Enjoy every session, and if you ever need anything down the line, you know where we are 💪
Many thanks,
MuscleSquad
Excellent
Everything about this company and equipment is excellent, cannot fault it whatsoever. Will definitely use again and highly recommend.
27 January 2026
Reply from MuscleSquad
Hi Regan,
Thank you for taking the time to leave us a review.
We're so please to to hear you love your new Advanced Multi-Functional Trainer and our overall service.
We appreciate your recommendations to family/friends!
Many thanks,
MuscleSquad
Reply from MuscleSquad
Hi Simon,
Thank you for leaving us a review!
We are happy to hear that you have received good service throughout your order and that you are enjoying your new equipment.
Enjoy the workouts 💪
Many thanks,
MuscleSquad
Great quality product and fast delivery.
The duel pulley system purchased was really easy to build, taking around 4 hours.
It is really solid and looks great.
The running system is very smooth.
I did need to put silicone oil on the upright tracks, as it was not the smoothest to use beforehand, but now it is nice.
The instructions to build were very easy to follow.
26 January 2026
Reply from MuscleSquad
Hi Neil,
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear that you found the dual action pulley machine solid, smooth-running, and straightforward to build, and that the instructions were easy to follow.
Thanks again for your support, and we hope you continue to enjoy your training💪
Many thanks,
MuscleSquad
Bought a Phase 3 bench
Bought a Phase 3 bench. Seriously impressed with the design and construction for the money. Also a pair of 27Kg adjustable dumbells which are amazing for the money. Great value, great service.
31 January 2026
Unprompted review
Reply from MuscleSquad
Hi Simon,
Thanks so much for taking the time to leave this review!
We’re really glad to hear you’re impressed with the Phase 3 bench and the quality for the price. It’s also great to know the 27kg adjustable dumbbells are hitting the mark.
We truly appreciate your support and are happy you had a great experience with both the products and our service 💪
Many thanks,
MuscleSquad
Fantastic sturdy product
Fantastic sturdy product, delivered promptly and as advertised. Really enhanced my home gym.
20 January 2026
Reply from MuscleSquad
Hi Saddleworth,
Thank you for taking the time to leave us a review.
We're so pleased to hear that your new gym gear is a great addition to your home gym. Keep up the great work!
Many thanks,
MuscleSquad
Fast delivery and good price
Fast delivery, good price and product as described. Exactly what i need to help me with progressive overload.
19 January 2026
Reply from MuscleSquad
Hi Alison,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you find our fractional weight plates to be a great addition to your workouts and received a quick delivery at a competitive price.
Many thanks,
MuscleSquad
Highly recommend this company
I’ve bought from this company a few times now and always receive a great service. Arrives quickly, well packaged and well made.
19 January 2026
Reply from MuscleSquad
Hi Jessica,
As always, thanks for being a part of the Squad.
We're so pleased to hear you always receive an overall great service from us including delivery/packaging.
Many thanks,
MuscleSquad
Excellent Service & equipment
Purchased the Advanced Multi-Functional trainer in December 2025 as an upgrade from equipment I had previously from another supplier. It is a superb piece of kit, huge range of exercises you can do (the jammer arm addition add even more options). I opted for the installation option. They were really good, on time, and completed the install in around 2.5hrs. I had an issue with a cable that was catching on a cable guide that had slipped, damaging the cable cover. The owner of MS responded within 10 minutes of my letting them know. By the next day a tech had visited and replaced the cable. The service I cannot fault on any level, from when I visited the showroom in Milton Keynes until the cable replacement, just a few days ago. I can guarantee anyone, the equipment is superb, and matched by the quality of service.
25 January 2026
Unprompted review
Reply from MuscleSquad
Hi Dean,
Thank you so much for taking the time to leave such a detailed review.
We’re delighted to hear how pleased you are with the Advanced Multi-Functional Trainer and the added versatility the jammer arms provide. It’s great to know the installation team met expectations and that the upgrade has been a worthwhile one for you.
While we’re sorry to hear about the cable issue, we’re really pleased we were able to resolve it quickly and to your satisfaction. Providing responsive, reliable aftercare is just as important to us as the quality of the equipment itself, so your feedback means a great deal.
Thank you again for visiting our Milton Keynes showroom and for your recommendation. We truly appreciate your support and wish you many great training sessions ahead. 💪
Many thanks,
MuscleSquad
All good.
I’ve bought a few items from these guys now. All good with me. Happy with what I’ve purchased. Latest item purchased is the EZ curl bar, great for the price. Wish I bought it sooner.
21 January 2026
Unprompted review
Reply from MuscleSquad
Hi there,
We're so pleased to hear that you love your new ez curl bar as well as all your previous purchases with us!
Keep up the great work 💪
Many thanks,
Sharna
Really happy with my full strength set…
Really happy with my full strength set from muscle squad. They sold a package with a power rack, cables, olympic barbell, 100kg weights, exercise bench and adjustable dumbbells.
I'm actually really impressed at the value of this deal. I won't say the price but you can look for yourself. It's literally all you need to start lifting except willpower.
It's really high quality kit. I did need a bit of help from my partner to put it together but it wasn't too hard. Most confusing was the pulley system but got it right 2nd try.
As a beginner I can't see me needing more than this EXCEPT I will need to buy incremental weights like a pair of 1.25 and 2.5kg as the kit doesn't come with this.
Overall really happy with it so far, it was delivered promptly and politely, I will be a customer for life!
Cheers
15 January 2026
Unprompted review
Reply from MuscleSquad
Hi Jack,
Thanks so much for taking the time to leave such a detailed review! 💪
We’re really glad to hear you’re impressed with the full strength set and the value it offers it’s exactly what we aim for when putting these packages together.
Great to hear the kit quality met your expectations and that assembly went smoothly overall (the pulley system definitely keeps people on their toes the first time!).
Thanks again for choosing Muscle Squad, and we’re delighted to hear you’ll be a customer for life. If you ever need advice, upgrades, or support, we’re always here. Happy lifting!
Many thanks,
MuscleSquad
Reply from MuscleSquad
Hi Jo,
We're so pleased to hear you love your new Advanced Multi-functional trainer package and hex dumbbells.
Thank you for the recommendation, we really appreciate it.
Many thanks,
MuscleSquad
Reply from MuscleSquad
Hi Deborah,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you find the quality of our products high and received a quick delivery.
MuscleSquad
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