Music City Gifts Reviews 

188
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

I was happy to receive my painted pony in good time but it arrived with 4 broken legs I informed the staff of Music City gifts as soon as I received it. That was at the end of November.their policy... See more

Rated 5 out of 5 stars

We ordered an item which was out of stock from several other companies. Ran across Music City via the internet, which had this particular item in stock, I ordered it immediately with only 10 days unt... See more

Rated 1 out of 5 stars

Package arrived today. One of the wings on the flying monkey was broken and his tail was broken off. Very disappointing, after waiting so long, eleven days total. Too late to return and make it back f... See more

Rated 5 out of 5 stars

I recently purchased two Pugnacious items from Music City Gifts. The item was discontinued and only one was available. Music City Gifts contacted me promptly by phone to apologize that two of the on... See more

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2.8

Average

TrustScore 3 out of 5

188 reviews

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2.8

All reviews

(188)

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Rated 5 out of 5 stars

Enjoyable Shopping Experience

I found this site for it's collection of Painted Ponies. Both old and new (including discontinued), they have many to choose from. The businesses customer service is excellent and my questions were answered quickly- by a live person! After my latest order, I received an email from them- that very day advertising a discount and after emailing them back, they honored the discount immediately. Very pleased.

21 June 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic service and excellent communication on all transactions.

I don't shop online so I called the store and was fortunate to be able to speak with Laura, the owner. She was so friendly and very helpful. I am a painted ponies ornament collector and have been trying to fulfill my collection with older ornaments that have been retired. She was very helpful in procuring 1 of 9 I'm looking for and I got it! She is also willing to keep looking for the other 8 and will contact me when and if any are available. Thank you Laura! I will continue to do business with Music City from now on.

14 June 2012
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Received the ponies in an expedient time frame. Can't wait to open them and display. Thanks for having these great older ponies in stock with great numbers!

Thanks,

23 May 2012
Unprompted review
Rated 5 out of 5 stars

awesome!

I was extremely happy with my shopping experience with Music City Gifts. I had a question and they were quick to respond, they emailed and CALLED me personally to help. My order came quick and the items were beautiful and in excellent condition. (it was for mothers day) no problems. I am looking to make another purchase with them in the next few days. I would highly recommend them!!!

14 May 2012
Unprompted review
Rated 2 out of 5 stars

My item was broken

I purchased a Cow Parade Ballerina Munchkin from this site and although well packaged, one of the ears had broken off during transit. I have emailed the company but have had no response!
Not happy.

23 April 2012
Unprompted review
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Reply from Music City Gifts

I did correspond with the buyer when I received an email, which was not until after they posted the problem that they experienced. I apologized for the problem that they had and offered a complete refund in that I did not have any more of that item in stock. The customer said that they had glued the horn back on and appreciated my contacting them and acknowledged that there has obviously been a communication problem in their first attempt.

Rated 5 out of 5 stars

Excellent

I collect Painted Ponies and Horse of A Different Color. Great selections and fast delivery of products.

3 April 2012
Unprompted review
Rated 5 out of 5 stars

Like Mighty Mouse, you saved the day!!!

My wife wanted a particular couple of Horses over the last year or so. Painted Ponies web site said they were sold out ! Panic ensued...but then I found Music City Gifts. Yes...they had them and on sale no less. Thanks. Can't wait to order "Big Red" for her Birthday....

17 March 2012
Unprompted review

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