Musixmatch Reviews 

882
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 304 reviews, reviewers had a great experience with this company. Many customers appreciate the platform for its ability to easily provide lyrics for songs across various music apps like Spotify and Apple Music, enhancing their music listening experience. People enjoy contributing by adding, editing, and syncing lyrics, finding the process engaging and fulfilling. The service is often described as easy to use, with many praising the helpful and responsive customer support team. However, some customers also noted technical issues, including login problems, errors during distribution, and unsaved edits in the app. A few other people also felt that the website and app could be confusing or inconvenient, with some basic functions behind a paywall. Additionally, some reviewers experienced difficulties with artist verification and reported that support tickets were sometimes ignored or unhelpful.

What people talk about most

User experience

People report ambiguous experiences with user experience, with some finding the platform easy to use for... See more

Application

Users describe ambiguous interactions with the app, with many experiencing significant issues such as bugs,... See more

Website

Customers had ambiguous experiences with the website, with many expressing significant frustration due to... See more

Product

Customers consistently note ambiguous experiences with product, with some praising it as the best for song... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the support they received,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 12/15: Updated the review as after writing it they did come look at the account and do some updates. It appears that for the most part things now are behaving the way they advertise so w... See more

Company replied

Rated 4 out of 5 stars

I just found out about this site today while searching for an English translation of a song I like, and I absolutely love it. Since it's my first day around, I have lots of things that I have no idea... See more

Rated 4 out of 5 stars

Even though it may be a little tricky to begin with, it is because they make you go through a brief course to guarantee transcription quality, which I believe to be a very good thing. Once you're i... See more

Rated 4 out of 5 stars

It's alright in everything actually. Just needs font changing options and more dark looks


Company details

  1. Business Services

Written by the company

Musixmatch is the world's largest catalog of song lyrics and translations


Contact info

4.1

Great

TrustScore 4 out of 5

882 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(882)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Imagine paying a business to make money…

Imagine paying a business to make money off your intellectual property; that's musixmatch for you!

Not only that, the business even lets you use your free time to work for them if you're a contributor. For free!

They don't answer your questions either when they get too complicated, they just refer you to the artists space, an echo chamber of small artists trying to promote their work to no audience. And where no questions are left answered.

There is no transparency at all, I'm yet to see how I can collect any royalties on the content I provide and there is no way you can get past this business since it's holding a monopolistic position on the market. Yay, great company.

3 November 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hi Paul,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

At Musixmatch, we value every contributor and rights holder who helps make lyrics accessible to millions of listeners worldwide. We completely understand your concerns about ownership and royalties. To clarify — if you are a self-published songwriter (without a publisher agreement), it’s indeed possible to register your works with us so that your rights and royalties are correctly managed.

Since this process currently requires manual onboarding for songwriters, please reach out directly to our dedicated team at publishers-support@musixmatch.com. They’ll provide you with the necessary information and contract to get started.

You can also find more details in our Help Center here:
👉 https://support.musixmatch.com/pro/en/articles/211350-i-am-a-self-published-writer-what-should-i-do

Thank you again for sharing your thoughts.

Best Regards,
The Musixmatch Team

Rated 3 out of 5 stars

Nounderstand.Co.uk

Currently using Oremium but want to upgrade to Pro. Seems there is no path without losing the account I already have.

1 November 2025
Musixmatch logo

Reply from Musixmatch

Hi David,

Thanks for reaching out! No worries — you don’t need to lose your current account to upgrade. 🎶

With the same Musixmatch account (using the same email), you can keep your Musixmatch Premium subscription on the Lyrics Finder app and also have a Musixmatch Pro for Artists plan. Simply sign in at pro.musixmatch.com using your existing account details to get started.

If you run into any issues, our team will be happy to help!

Best Regards,
The Musixmatch Team

Rated 5 out of 5 stars

Reliability

i havent used it but i have seen it used and i liked it thats why i requested for verification so i can distribute my lyrics well.

2 November 2025
Rated 2 out of 5 stars

Many bugs has been faced

Many bugs has been faced. I couldn’t able to verify lyrics in under curator. Please fix the bugs as soon as possible. Thank you.

31 October 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hi Rahul,

Thank you for sharing your feedback. We haven’t been able to identify any bugs matching your description so far, but we’ve sent a request for your contact details via Trustpilot, so our team can follow up directly and better understand the issue you experienced.

We’re always happy to help and appreciate you taking the time to let us know.

Best regards,
The Musixmatch Team

Rated 1 out of 5 stars

Requires Government ID!!!!!

I’ve used Musixmatch for years as an artist, and I honestly can’t believe the direction they’ve taken. Out of nowhere, they now require a government ID just to verify my artist profile even though I can easily be verified through my official record label, Spotify for Artists, verified email, or even my Instagram account.

This is absurd. Musixmatch already has multiple secure, legitimate ways to confirm identity without forcing artists to hand over personal government documents. It’s invasive, unnecessary, and feels like a massive overreach for what should be a simple lyrics management tool.

Musixmatch, do better. Artists shouldn’t have to trade privacy for access to their own work. Until this policy changes, I'm left helpless and cant even upload my own lyrics to my hard worked songs unless i give my government ID.

28 October 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hi Robert,

We completely understand your concern — sharing personal information online can feel intrusive, and your privacy matters deeply to us.

At Musixmatch, protecting our artist community is our top priority. Lyrics and their publishing rights are a vital part of every artist’s career, which is why we take verification so seriously. While we recognize that other forms of verification exist, official government identification is the only way to ensure that your catalog and royalties are fully protected from misuse or fraudulent claims.

This extra step helps us safeguard your intellectual property and ensure that the right people — you and your team — remain in control of your lyrics across every platform.

Thank you for being part of the Musixmatch community and for raising this important point — feedback like yours helps us keep improving how we support artists worldwide.

Best Regards,
The Musixmatch Team

Rated 2 out of 5 stars

They don't care about their contributors

The website is just extremely frustrating for an average contributor like me. The tools are decent, when they work. But they often don't and feels like a buggy mess.

Just want to sync the lyrics of some songs I enjoy. Spent a lot of time syncing then just got sv flag errors. Retried and same errors and after a few retries the retry button just stop working. The help button leads me back to the page of the song. There's no way to ask for help either from the website.

And even when I successfully submitted it, the contribution history shows I 'added' the song, not 'synced', and the last contribution was years ago. How would I even know if I was successful?

I don't care about getting credit. I don't care about the curator system or making money from transcribing/syncing lyrics. I just want lyrics to the songs I love transcribed/synced. And their system is extremely hostile towards people like me. They just want free labor for their product. Very disrespectful.

Plus they're using AI for transcription, and their AI transcribed lyrics is like, considered the ground truth. They can have obvious mistakes but as a nobody contributor I have no way to correct/challenge it.

29 October 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Dear Fresky Yang,

thanks kindly for your feedback.

I'm sorry to hear you've been having troubles with the contribution tool. With being able to look into the specific songs in detail, the matter seems to be related to a bug ticket we opened yesterday and which our team is currently working on solving.

Generally speaking, I want to make it clear that we're extremely grateful for all contributors on our platform. For reasons of quality assurance, we're unable to let every contributor edit every song, but our community permissions system ensures that the most active and engaged members receive the greatest contribution powers.

If you wish to gain some of these powers for yourself, we'd love to welcome you into our Curator community.
You can find a guide on how to get there inthis article: https://support.musixmatch.com/en/articles/222334-curators-who-are-they-and-how-can-i-become-one

Best Regards,
The Musixmatch Team

Rated 1 out of 5 stars

Musixmatch is an absolute embarrassment…

Musixmatch is an absolute embarrassment to modern technology! Their tech is abysmal to use. Their AI basically does not work or perform as intended, by any stretch of the imagination. I can't believe that Spotify has partnered with them for their lyrics for artists. It's an absolute crime.

25 October 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hello,

We’re sorry to hear that Musixmatch didn’t work as expected for you.
While our technology is used and appreciated every day by thousands of artists and listeners worldwide, we understand that individual experiences can vary.

We’d be happy to look into the specific issues you encountered — if you’re open to it, please share your contact details via Trustpilot or reach out to our support team so we can assist you directly.

Best Regards,
The Musixmatch Team

Rated 2 out of 5 stars

horrible website..

horrible website... super buggy and can't do simple tasks. super laggy and a scam. why do I have to pay extra when I already pay someone to distribute my music. this is just a money grab...

24 October 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hi Sari,

Just to clarify, you don’t need to pay to distribute your lyrics — that’s included in our free plan, which reflects our commitment to supporting all artists.

Paid plans are available only for those who want extra features to help promote their music further.

We’d love to help you with the issues you’ve experienced. If you’re open to it, please share your contact details via Trustpilot so we can contact you or reach out to our support team so we can assist you directly.

Best Regards,
The Musixmatch Team

Rated 3 out of 5 stars

It is a great tool and right now I am…

It is a great tool and right now I am busy uploading and syncing my album "Wonderful Tonight".

It took a long time to get back into the system. Then my repeating problem was looking to use the AI for lyrics/syncing. Problems:-

Uploading from Apple not possible without having a subscription. Spotify was mentioned but no link shown so this was frustrating because I have a subscription.
Next alternative was for me to upload a file but try as hard as I liked there was no way for me to get to the specific area in "FILES" in my download folder on my TM android where I had saved the studio tracks.
Finally, to my amazement the tracks were actually already linked to the album that I had identified at earlier stage and showed up perfectly on each track that I was handling lyrics. BUT BUT impossible to link the track to your AI process so I am doing everything manually.

I am an independent Artist so have no problem to introduce lyrics and syncing etc. But at the outset when we identify the ALBUM and you automatically sinc to the tracks then there needs to be a clear option of how you can move from that initial stage into AI help rather than the prompts to upload or go to APPLE which is a duplication?

I try to be helpful. maybe I missed something right at the beginning since I am not frequently in the system.

All over some great tools for the Artist!!

21 October 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hello Dave,

Thank you for your detailed feedback and for using our platform for “Wonderful Tonight.” We’re glad you’re enjoying the tools!

We appreciate your notes on the upload and AI lyric/syncing process — we’ll pass this to our tech team to help improve how tracks move from album setup to AI features.

Thanks again for helping us make the platform better for independent artists!

Best Regards,
The Musixmatch Team

Rated 5 out of 5 stars

They give a chance to people

They give a chance to people to earn some money by working on lyrics ; and they also give a very complete app that helps a lot with lyrics and good music

19 October 2025
Unprompted review

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