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Musixmatch Reviews 

882
•
TrustScore 4 out of 5

4.1

Business Services
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Review summary

Created with AI, based on recent reviews

Looking at 304 reviews, reviewers had a great experience with this company. Many customers appreciate the platform for its ability to easily provide lyrics for songs across various music apps like Spotify and Apple Music, enhancing their music listening experience. People enjoy contributing by adding, editing, and syncing lyrics, finding the process engaging and fulfilling. The service is often described as easy to use, with many praising the helpful and responsive customer support team. However, some customers also noted technical issues, including login problems, errors during distribution, and unsaved edits in the app. A few other people also felt that the website and app could be confusing or inconvenient, with some basic functions behind a paywall. Additionally, some reviewers experienced difficulties with artist verification and reported that support tickets were sometimes ignored or unhelpful.

What people talk about most

User experience

People report ambiguous experiences with user experience, with some finding the platform easy to use for... See more

Application

Users describe ambiguous interactions with the app, with many experiencing significant issues such as bugs,... See more

Website

Customers had ambiguous experiences with the website, with many expressing significant frustration due to... See more

Product

Customers consistently note ambiguous experiences with product, with some praising it as the best for song... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the support they received,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 12/15: Updated the review as after writing it they did come look at the account and do some updates. It appears that for the most part things now are behaving the way they advertise so w... See more

Company replied

Rated 4 out of 5 stars

I just found out about this site today while searching for an English translation of a song I like, and I absolutely love it. Since it's my first day around, I have lots of things that I have no idea... See more

Rated 4 out of 5 stars

Even though it may be a little tricky to begin with, it is because they make you go through a brief course to guarantee transcription quality, which I believe to be a very good thing. Once you're i... See more

Rated 4 out of 5 stars

It's alright in everything actually. Just needs font changing options and more dark looks

Company details

  1. Business Services

Written by the company

Musixmatch is the world's largest catalog of song lyrics and translations

Contact info

4.1

Great

TrustScore 4 out of 5

882 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(882)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

It's simple yet complete

It's simple yet complete, and also very intuitive. The app could be more optimized; it's easier to write, edit, and sync through the website,Even so, it's an excellent platform.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Great platform for music lovers

Musixmatch has been great because the platform is easy to use, the community is supportive, and the tools for editing lyrics or syncing lines feel really polished. I appreciate how quickly changes get reviewed and how clear the guidelines are. It’s satisfying to know that what I contribute helps make the music experience better for everyone

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Enjoying music with synced accurate lyrics

The ability to enjoy the music with synced and accurate lyrics which helps the listener enjoy the music better.
And also if song is in a foreign language, you can get possibility to understand the artists track message from the translations of each track.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrid experience

Horrid. Musixmatch, at least the free version, is the least user friendly site I've come across other than Microsoft. Full of more bugs than a summer cornfield. No company assistance, just constant redirect to have other users fix their problems. Even basic things don't work or are stuck in an endless loop between pages or site sections. Not even a contact form or bug report. Can't believe they're still in business.

12 November 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hello,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to make Musixmatch as easy and enjoyable to use as possible, and we’re here to help when things don’t go as expected.

If you need assistance, here is the Contact Us page: https://support.musixmatch.com/en/articles/234474-contact-us
.

If you’re an artist using Musixmatch Pro, you can also contact us directly by clicking “Get help” on your dashboard’s home page.

And if you’re a music fan using our Lyrics Finder app, you’re welcome to connect with other users, share tips, and get help in our community Slack: https://community.musixmatch.com/?lng=en

Thank you again for your feedback — it helps us continue improving the Musixmatch experience for everyone.

Best Regards,
The Musixmatch Team

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