MyCarCheck Reviews 

292
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is very easy to use, highly effective, and provides exceptional value for money. People genuinely appreciate the comprehensive vehicle details available, which successfully offer peace of mind and help them avoid purchasing problematic or damaged cars during their search. Some reviewers were not happy with the overall accuracy of the provided vehicle data, noting occasional instances where important history details were missed or incorrect. Additionally, a few customers also mentioned experiencing frustrating issues with website navigation or website credit systems when trying to complete multiple searches.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising the fast and comprehensive vehicle... See more

Value for money

Reviewers mention positive feedback about value for money, describing the service as cheap, brilliant, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support that... See more

Price

Customers felt great satisfaction with the pricing, highlighting that checks are offered at a very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used MyCarCheck to do a deep dive on over half a dozen classic cars I was thinking of buying. The reports I got back for each car were invaluable in helping me discount those that had a troublesome... See more

Rated 5 out of 5 stars

Wow. Paid £4.99 for a check on my father inlaw car before we put it up fir sale. Information received from these guys was incredible. So much information regarding the car. Worth every penny. Highly... See more

Rated 5 out of 5 stars

I'm not a car dealer but just like to buy and repair. MyCarCheck has saved me a couple of times from buying some dodgy cars, questionable MOT histories and model checks. Pay for the extra check, it's... See more

Rated 5 out of 5 stars

Pure brilliant – nae bother at all! Used this site for my wee Citroen C1 before — every detail was spot on (better memory than me after a glass of wine 😅). Just ran my new Peugeot 208 GT and it’s pe... See more


Company details

  1. Vehicle Inspection

Written by the company

Never buy a used car without checking the vehicle's history first. Start your journey to being car confident by entering any UK vehicle reg number at MyCarCheck


Contact info

  • Head Office: Strata House, Kings Reach Road, SK4 2HD, Stockport, United Kingdom

  • www.mycarcheck.com

4.5

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(292)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID SCAMMERS

Many times I’ve used this app and most of the time it takes your money, fails to load and suddenly the check disappears and it asks for money again. Money comes out the bank, but you get no check and their customer service is non-existent. SCAM SCAM SCAM

29 March 2025
Unprompted review
Rated 5 out of 5 stars

This is NOT the company who use subscription traps

I heard about subscription traps on Radio 4 this week & panicked as I've bought a car check before. On investigation, it's a company with a very similar name who reportedly use a subscription trap to charge customers. They are called CheckMyCar. THIS company - MyCarCheck - is fantastic. I bought a single credit & got the info I needed to confidently make a car purchase. I wouldn't hesitate to buy more credits to check vehicles in future, and the app is excellent whether you're using the free check or need more detail on a vehicle's history.
It's very sad that their ratings are being impacted just because they have a similar name to a less reputable company.

7 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM YOU CHECK A CAR AND THEY SECRETLY…

SCAM YOU CHECK A CAR AND THEY SECRETLY SIGN YOU INTO A SUBSCRIPTION AND CHARGE YOU £40.00 THEN REFUSE TO REFUND YOU.

10 February 2025
Unprompted review
MyCarCheck logo

Reply from MyCarCheck

Dear Ahid,

We are sorry to learn of your recent experience, but this is NOT us – MyCarCheck (CDL Vehicle Information Services Limited) does not offer a monthly subscription for £40.00. MyCarCheck’s charging model is clearly displayed on our website https://www.mycarcheck.com and our terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments.

We are currently experiencing several similar reviews intended for another company being left on our Trustpilot account and have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed. This is a serious matter as MyCarCheck is being falsely reviewed in this way. The reviews are incorrect, defamatory, and harming our business.

We can only assume that you have left your review on the incorrect Trustpilot account and would respectfully ask that you remove your review from our account with immediate effect. To ensure you leave your review on the correct business, your bank statement will have details of the company you have made payment to. This is not CDL Vehicle Information Services.

If there is anything we can do to help or you would like to discuss the matter, please let us know.

Rated 5 out of 5 stars

Great site use all the time

1 February 2025
Unprompted review
MyCarCheck logo

Reply from MyCarCheck

Hello Matthew, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re glad that you enjoyed our service. We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

Rated 2 out of 5 stars

No phone support, no report!!

Purchased a report and paid £10.00, never got the report, they have no phone number to ask about the issues. You fill in a form that ask for the check ID? Well I didn’t get the report so how can I give a check ID. I’ve chased twice now and still no reply. Awful service, avoid.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Simple to use and very accurate…

Simple to use and very accurate information.

26 January 2025
Unprompted review
MyCarCheck logo

Reply from MyCarCheck

Hello Duncan, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re glad that you enjoyed our service.

Rated 5 out of 5 stars

this is a priceless service that has…

this is a priceless service that has stopped me making so many costly mistakes when looking to purchase used cars can hand pick the favourites and buy an in depth check keep up the grest service

26 January 2025
Unprompted review
MyCarCheck logo

Reply from MyCarCheck

Hi Graham, thank you so much for taking the time to leave us a 5-star review.

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

Rated 5 out of 5 stars

Quality product

I have been using this site for years either when buying secondhand cars, or just to be nosy about cars I see on TV or out and about. Accurate data, quick and easy to use, value-for-money bundles if you need them. I can see that there have been some reviews left here that are clearly about similarly-named competitors - I can assure you that these guys don't have hidden fees or any underhand scams going on! Start with the free check for basic data, and then if you're serious about a car, upgrade to the paid version to make sure it's not a banger!

18 November 2024
Unprompted review
MyCarCheck logo

Reply from MyCarCheck

Hi Chris, thanks so much for sharing your experience with us and taking the time to leave us a 5- star rating – it’s much appreciated. We also appreciate your comments about the reviews left on our Trustpilot account which are intended for similarly named competitors. This is an ongoing issue which we’re working hard to resolve.

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

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