I used MyCarCheck to do a deep dive on over half a dozen classic cars I was thinking of buying. The reports I got back for each car were invaluable in helping me discount those that had a troublesome... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow. Paid £4.99 for a check on my father inlaw car before we put it up fir sale. Information received from these guys was incredible. So much information regarding the car. Worth every penny. Highly... See more
I'm not a car dealer but just like to buy and repair. MyCarCheck has saved me a couple of times from buying some dodgy cars, questionable MOT histories and model checks. Pay for the extra check, it's... See more
Pure brilliant – nae bother at all! Used this site for my wee Citroen C1 before — every detail was spot on (better memory than me after a glass of wine 😅). Just ran my new Peugeot 208 GT and it’s pe... See more
Company details
Written by the company
Never buy a used car without checking the vehicle's history first. Start your journey to being car confident by entering any UK vehicle reg number at MyCarCheck
Contact info
Head Office: Strata House, Kings Reach Road, SK4 2HD, Stockport, United Kingdom
- www.mycarcheck.com
4.5
Excellent
292 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My car check is the real deal
Good service does what it says on the tin. Saw reviews that said about a subscription but thats not this website its a different one. My car check is the real deal will use again
20 January 2025
Unprompted review
Reply from MyCarCheck
Hi Fred, thanks so much for sharing your experience with us and taking the time to leave us a 5- star rating – it’s much appreciated.
We also appreciate your comments about the subscription related reviews left on our Trustpilot account which are intended for another business not associated with us. This is an ongoing issue which we’re working hard to resolve.
We sincerely appreciate your business and your valuable feedback.
Having peace of mind. Able to look at previous MOTs
Having peace of mind. Been able to view previous MOTs
16 January 2025
Unprompted review
Reply from MyCarCheck
Hello Gerard, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re glad that you enjoyed our service.
It was a brilliant experience and very…
It was a brilliant experience and very helpful as it showed that the car had been stolen
18 January 2025
Unprompted review
Reply from MyCarCheck
Hello Daniel, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re glad that you enjoyed our service.
really helpful, will use again
This check was really helpful and allowed me to see that this car had had a write off. will be using again.
18 January 2025
Unprompted review
Very good quality and service
Very good quality and service, worked perfectly 👍
17 January 2025
Unprompted review
Reply from MyCarCheck
Hello Jeremy, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re glad that you enjoyed our service.
Highly recommended
I used MyCarCheck before purchasing a second hand car after a friend recommended it to me and the report was extremely helpful. Their comprehensive check was quick, easy to understand, and gave me peace of mind about the vehicle’s history. I’d highly recommend it to anyone looking at used cars.
17 January 2025
Unprompted review
Reply from MyCarCheck
Hi Emma - many thanks for the 5-star rating. We sincerely appreciate your business and your valuable feedback. If there’s anything we can do to improve our offering, please let us know.
Scammers beware
Scammers beware, they will take 39.90 out of your account, do not uses this site, you cannot find away to delete your account.
As you can see from their reply, they are full of shit, I rang the company last night and they told me in the small print, as soon as you sigh up to the £5 car check fee you automatically get signed up to the monthly subscription of £39.90,
6 January 2025
Unprompted review
Reply from MyCarCheck
Hello Derek,
We are sorry to learn of your recent experience, but your review has been left on the wrong business.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based and it does not take payments of £39.90 monthly. MyCarCheck provides three types of checks:
a) free check
b) basic check at £3.99
c) comprehensive check at £9.99.
These prices are one-time payments, not recurring.
MyCarCheck’s charging model is clearly displayed on the website and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never charged those prices, nor have we ever taken those payments.
If you refer to your bank statement this will have details of the company, you have made the payments to. This is not CDL vehicle Information Services Limited.
We have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed.
We’d therefore respectfully ask that you remove your review from our account with immediate effect.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
SCAMMERS BEWARE
SCAMMERS BEWARE, they tell you its £6 for a check but then they take £40 a month out of your account, I have took this further so just beware.
5 January 2025
Unprompted review
Reply from MyCarCheck
Dear AJ, we are sorry to learn of your recent experience, but we wish to reply as this is NOT us.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based, does not have any products valued at £6. and it does not take payments of £40 monthly.
MyCarCheck provides three types of checks; a) free check; b) basic check at £3.99; and c) comprehensive check at £9.99. These prices are one-time payments, not recurring. MyCarCheck’s charging model is clearly displayed on the website and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never charged those prices, nor have we ever taken those payments.
If you refer to your bank statement this will have details of the company, you have made the payments to. This is not CDL vehicle Information Services Limited.
We have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed.
We’d therefore respectfully ask that you remove your review from our account with immediate effect.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
Beware - Monthly subscription…
I did not see the monthly subscription in the small print!! There was no sign of a monthly subscription and then they started to try to take £40 from my account. I thought the £6 I paid was all I had to regarding the car check. Really disappointed with this company and hope this prevents others from making the same mistake by using them.
22 December 2024
Unprompted review
Reply from MyCarCheck
Hello Jack, we are sorry to learn of your recent experience, but your review has been left on the wrong business.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based and it does not take payments of £40 monthly.
MyCarCheck provides three types of checks; a) free check; b) basic check at £3.99; and c) comprehensive check at £9.99. These prices are one-time payments, not recurring. MyCarCheck’s charging model is clearly displayed on the website and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts. MyCarCheck also does not have any products valued at £6.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never charged those prices, nor have we ever taken those payments.
If you refer to your bank statement this will have details of the company, you have made the payments to. This is not CDL vehicle Information Services Limited.
We have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed.
We’d therefore respectfully ask that you remove your review from our account with immediate effect.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
Do not use this company SCAMMERS
Do not use this company. Paid for a basic check and they have signed me up to a monthly payment of £39.90 I have been unaware of for 3 months.
8 December 2024
Unprompted review
Reply from MyCarCheck
Hello Sam,
We wish to reply as this is NOT us.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based and it does not take payments monthly. MyCarCheck provides three types of checks; a) free check; b) basic check at £3.99; and c) comprehensive check at £9.99.
These prices are one-time payments, not recurring. MyCarCheck’s charging model is clearly displayed on the website (www.mycarcheck.com) and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never offered a subscription or taken recurring payments.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
SCAMMERS
SCAMMERS. Same as everyone else been signed up to a subscription I never even knew about. Have contacted my bank and reported them for fraud. They have been taking payments for months
7 November 2024
Unprompted review
Reply from MyCarCheck
Hello Monique, we are sorry to learn of your recent experience, but your review has been left on the wrong business.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based and it does not take payments monthly. MyCarCheck provides three types of checks; a) free check; b) basic check at £3.99; and c) comprehensive check at £9.99. These prices are one-time payments, not recurring. MyCarCheck’s charging model is clearly displayed on the website and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never charged those prices, nor have we ever taken those payments.
We note you have contacted your bank and reported the transactions as fraudulent. If you refer to your bank statement this will have details of the company, you have made the payments to. This is not CDL vehicle Information Services Limited.
We have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed.
We’d therefore respectfully ask that you remove your review from our account with immediate effect.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
Would have done no stars but can't do…
Would have done no stars but can't do that on here
Did a simple 5.00 car check online
Checked my bank recently and they have set up a direct debit of 39.90 for the last 2 month without even asking me
It's a scam so avoid this company
1 November 2024
Unprompted review
Reply from MyCarCheck
Hello Lauren, we are sorry to learn of your recent experience, but your review has been left on the wrong business.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based and it does not take payments of £39.90 monthly. MyCarCheck provides three types of checks; a) free check; b) basic check at £3.99; and c) comprehensive check at £9.99. These prices are one-time payments, not recurring. MyCarCheck’s charging model is clearly displayed on the website and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never charged those prices, nor have we ever taken those payments.
If you refer to your bank statement this will have details of the company, you have made the payments to. This is not CDL vehicle Information Services Limited.
We have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed.
We’d therefore respectfully ask that you remove your review from our account with immediate effect.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
Absolute scumbags
Absolute scumbags, having the same issue, paid for 1 check to find I've been signed up to a subscription that I never asked for, will be reporting them for fraudulent activities as this was not asked for.
Tried contacting them but met with silence so will be taking the matter further
DO NOT USE!!!!!!!!!
28 October 2024
Unprompted review
Reply from MyCarCheck
Hello Marc, we are sorry to learn of your recent experience, but your review has been left on the wrong business.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based and it does not take payments monthly. MyCarCheck provides three types of checks; a) free check; b) basic check at £3.99; and c) comprehensive check at £9.99. These prices are one-time payments, not recurring. MyCarCheck’s charging model is clearly displayed on the website and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never charged those prices, nor have we ever taken those payments.
If you refer to your bank statement this will have details of the company, you have made the payment to. This is not CDL vehicle Information Services Limited.
We have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed. We’d therefore respectfully ask that you remove your review from our account with immediate effect.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
DO NOT USE THIS COMPANY!!!
DO NOT USE THIS COMPANY!!!! THEY TOOK the first agreed payment for the car check , then the following week nearly £40 came out of my account without my permission , I phoned and got a very rude foreign lady who hung up on me !! How are these companies allowed to scam people !!
21 October 2024
Unprompted review
Reply from MyCarCheck
Hello Lynn, we are sorry to learn of your recent experience, but your review has been left on the wrong business.
MyCarCheck’s (CDL Vehicle Information Services Limited) charging model is not subscription based and it does not take payments monthly. MyCarCheck provides three types of checks; a) free check; b) basic check at £3.99; and c) comprehensive check at £9.99. These prices are one-time payments, not recurring. MyCarCheck’s charging model is clearly displayed on the website and the terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments being taken from customers’ accounts.
We are aware there has been an ongoing and recurring issue with Trustpilot reviewers mistaking our business with an operation with a very similar but different name. We are very sympathetic to people that this is happening to but must emphasise that we have never charged those prices, nor have we ever taken those payments.
If you refer to your bank statement this will have details of the company, you have made the payment to. This is not CDL vehicle Information Services Limited.
We have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed.
We’d therefore respectfully ask that you remove your review from our account with immediate effect.
If there is anything we can do to help or you would like to discuss the matter, please let us know.
purchased a 5 check bundle from them on…
purchased a 5 check bundle from them on monday,went to the app on wednesday to check a vehicle the app stated i had no credit despite the fact that i had paid them £23.99 just two days previously to make matters worse there seems to be no way of contacting them.
7 October 2024
Unprompted review
Thieves
This company is disgraceful .Do not use, Simple £5 car check leads to a monthly steal from your account .
Something needs to be done to this company helping themselves into your wallet.
13 September 2024
Unprompted review
Reply from MyCarCheck
Hello Iosa,
Thank you for your review. We are sorry to learn of the issue you have encountered however My Car Check (CDL Vehicle Information Services Limited) does not provide a vehicle check for £5.00 nor does it offer a monthly subscription.
My Car Check’s charging model is clearly displayed on our website https://www.mycarcheck.com and our terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments.
We can only assume that you have left your review on the incorrect Trustpilot account and would respectfully ask that you remove your review from our account.
Your bank statement will have details of the company you have made payment to. We hope you get the matter sorted.
One word complete thieves don't use…
One word complete thieves don't use them.
14 September 2024
Unprompted review
Criminals!!!
20 July 2024
Unprompted review
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