MyCarCheck Reviews 

292
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how quick and easy the platform is to navigate, providing essential vehicle details that truly put your mind at ease before buying. People also find the service to be great value for money, offering comprehensive bundles alongside very useful free checks. Some reviewers were not happy with incorrect vehicle data or confusing website systems when purchasing bundles. A few customers mentioned that the vehicle checks contained inaccurate information or failed to reveal major issues like previous accidents. These individuals felt that their money was wasted due to missing or incorrect details in the documents.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised the comprehensive reports,... See more

Value for money

Customers consistently note positive experiences with value for money, describing reports as brilliant and... See more

User experience

Clients share high satisfaction regarding user experience, frequently highlighting that the platform is... See more

Service

Consumers find service to be positive, highlighting efficient, fast, and fantastic support that delivers... See more

Website

Users describe satisfaction with website, finding it easy and straightforward to navigate for car checks.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used MyCarCheck to do a deep dive on over half a dozen classic cars I was thinking of buying. The reports I got back for each car were invaluable in helping me discount those that had a troublesome... See more

Rated 5 out of 5 stars

Wow. Paid £4.99 for a check on my father inlaw car before we put it up fir sale. Information received from these guys was incredible. So much information regarding the car. Worth every penny. Highly... See more

Rated 5 out of 5 stars

I'm not a car dealer but just like to buy and repair. MyCarCheck has saved me a couple of times from buying some dodgy cars, questionable MOT histories and model checks. Pay for the extra check, it's... See more

Rated 5 out of 5 stars

Pure brilliant – nae bother at all! Used this site for my wee Citroen C1 before — every detail was spot on (better memory than me after a glass of wine 😅). Just ran my new Peugeot 208 GT and it’s pe... See more


Company details

  1. Vehicle Inspection

Written by the company

Never buy a used car without checking the vehicle's history first. Start your journey to being car confident by entering any UK vehicle reg number at MyCarCheck


Contact info

  • Head Office: Strata House, Kings Reach Road, SK4 2HD, Stockport, United Kingdom

  • www.mycarcheck.com

4.5

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(292)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't use it's a scam site.

Did a check and the when you go back to look at it there was nothing there. These are con merchants do not use. Update 28/05/2026. They now claim that because of different email addresses that was the reason I never got to see the check. Utter rubbish. I have the payment details on my bank statement.You took a payment via Paypal which is linked to my former business account which is still in use on Paypal. Email addresses are irrelevant. You were paid and nothing was delivered. The link they sent me as proof shows no check made. Their system is useless. They cannot be contacted by email as they only use no reply. Tells you all you need to know. Avoid.

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Ripped clean off!

Paid £9.99 for a comprehensive check and never received it. Contacted customer service nothing at all. I had been using this company but don’t think I will bother again. Ripped clean off!!

27 March 2024
Unprompted review
Rated 1 out of 5 stars

COMPLETE WASTE OF MONEY AND TIME !

AVOID ! Paid the requiired fee by text and all I got was a valuation. NOTHING ELSE. Contacting them again by premium charge texts was extra expense and was a complete waste of time. AVOID THIS COMPANY !

13 March 2024
Unprompted review
Rated 1 out of 5 stars

Paid 9.99 for car check mot was not…

Paid 9.99 for car check mot was not accurate on check
Total waste of money
Avoid this company they take your money and they not refund you once supplied wrong data will not use these clowns again.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Made a two hour slot appointment for…

Made a two hour slot appointment for vehicle inspection of a prospective purchase. A mechanic turned up on time and completed the inspection. Full report showing red and amber faults. The mechanic rang to chat about it too. Renegotiated with the seller. Happy days!

5 September 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company as they give…

Do not use this company as they give you incorrect details brought a car which came back. HPI clear to find out two months later it had outstanding finance and stolen When you tried to contact them they do not get back in touch with you. There is no contact phone number and nobody to speak to absolute SCAM

27 February 2023
Unprompted review
Rated 1 out of 5 stars

Do not use them…the company is…

Do not use them…the company is rubbish.. paid for a check before buying the car snd came back as not written off.. discovering a few months later the car is cat s.. reported the company to the police and a lawyer will be in touch with them soon.. shutdown this sh**t company 🤬🤬🤬🤬

13 November 2022
Unprompted review
Rated 1 out of 5 stars

DON'T BOTHER!

DON'T BOTHER. The information provided was incorrect and a complete waste of money. I've seen the other reviews and blocked MyCarCheck from taking any more money.

Please, don't bother. I will be reporting this a fraudulent as soon as I've finished this review.

Shame I can't give (-) 1Star

4 October 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, debit your card wby 29 quid but show the price as 1.95.

Something in the small print about a subscription aparently. Never signed up to any of this. And not clear. Absolute con

28 August 2022
MyCarCheck logo

Reply from MyCarCheck

Hello Shane, we are sorry to learn of your recent experience, but This is NOT us – MyCarCheck (CDL Vehicle Information Services Limited) does not provide a vehicle check for £1.95 nor does it offer a monthly subscription for £29.90. MyCarCheck’s charging model is clearly displayed on our website https://www.mycarcheck.com and our terms and conditions also make it clear that we do not offer a subscription which is subject to recurring payments.

We are currently experiencing several similar reviews intended for another company being left on our Trustpilot account and have raised the severity of the situation with Trustpilot and are working with them to get these false reviews removed. Trustpilot has confirmed that you have provided them with sufficient documentation confirming you had an experience with MyCarCheck wherein £29 was debited from your account. This simply cannot be the case as MyCarCheck does not and has never provided a vehicle check for £1.95 or a monthly subscription. This is a serious matter as MyCarCheck is being falsely reviewed in this way. The reviews are incorrect, defamatory, and harming our business.

We can only assume that you have left your review on the incorrect Trustpilot account and would respectfully ask that you remove your review from our account with immediate effect. To ensure you leave your review on the correct business, your bank statement will have details of the company you have made payment to. This is not CDL Vehicle Information Services.

We would ask that you contact us https://www.mycarcheck.com/contact-us as a matter of urgency so we can resolve the matter.

Rated 1 out of 5 stars

Paid £25 to get credits to check the…

Paid £25 to get credits to check the history of the vehicle I want to buy but I cannot use the credits it just keeps telling me to buy more. Basically just completely ripped me off - 100% a scam. If anyone knows their customer service email please send it (although I doubtful they even have one). Avoid at all costs

14 August 2022
Unprompted review
Rated 1 out of 5 stars

scam do not use this company

I done a full check in Dec 2021 car showed no finance .so I purchased the car for £5000 .sold it 2 weeks later car has been repossessed in july 22 by the finance company .I done another check with them still showing no finance.this company takes your monies and does not have the updated data.they tell me they donot guarantee the data they supply.i have paid for thier service .I will take them to court.please donot use this company.i now need to pay the person who bought the car from me I'm now out of pocket £5000.

14 July 2022
Unprompted review
Rated 1 out of 5 stars

Waste of money

Waste of money. Didn’t tell me anything free sites couldn’t tell me. Was hoping to see mot history but it shows nothing other than what I already knew. Wouldn’t recommend and will never use again.

31 January 2022
Unprompted review
Rated 1 out of 5 stars

*****Do not use at any cost******…

*****Do not use at any cost****** Report said car was not a write off but after I purchased it I found out it was. I'm now thousands out of pocket. Response from MyCar Check
"The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely"
Absolute scam beware!!

6 January 2022
Unprompted review
Rated 1 out of 5 stars

Rubbish inaccurate data

Rubbish ! Data cannot be trusted. Told me there was outstanding finance on a vehicle I was looking to buy. Finance company confirmed it had been removed on 4th November 2021, so data is 2 months out of date. They told me Experian and HPI shows this. Will be using them next time!

4 January 2022
Unprompted review

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