I ordered the Warm Ginger liquid hand soap and hand moisturiser recently and it arrived on 2nd October. I first used both these products in a hotel in Bala and after researching the product have fou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A lovely warm smelling hand-wash. We first experienced this wonderful hand-wash whilst visiting the bathroom of a gastro pub in Shropshire. We were blown away by the wonderful smell and went on a sear... See more
Company replied
Easy ordering of products and fast delivery. Items arrived well packaged. The warm ginger scent is beautiful and the items are lovely to use. A little expensive so a very occasional treat.
Company replied
I chose to order shower gel and shampoo after using it in a hotel. The gel has a luxurious feel and a little goes a long way. The shampoo makes my hair feel soft. Ordering online was easy and deliv... See more
Company replied
Company details
Written by the company
Myddfai Trading Company Ltd is a social enterprise selling luxury toiletries and gifts with a social conscience. With products available online, in retails outlets and at holiday accommodation we offer a range of Hair and Body, Bath and Home Fragrance Range. At Myddfai Trading Company our mission is to provide opportunities for vulnerable people from the local community. By working alongside us the team members gain work experience, social interaction and confidence in a safe and comfortable working environment." Support our social enterprise by shopping online at www.myddfai.com
Contact info
01550 777155 Myddfai Trading Company Ltd, Abermarlais Business Park, SA19 9NG, Llangadog, United Kingdom
- 01550 777155
- shwmae@myddfai.com
- www.myddfai.com
4.9
Excellent
705 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Myddfai.com
Thank you for the feedback! We hope to see you again soon!
We love your products
5 July 2024
Reply from Myddfai.com
Thank you for your kind words! We're thrilled to hear that you love our products.
Reply from Myddfai.com
Thank you for your feedback! We're delighted to hear that you found the ordering process easy and that your package arrived on time. If you need any further assistance, please don't hesitate to reach out.
Reply from Myddfai.com
Thank you for the feedback! Much appreciated.
Fantastic products we use them all the…
Fantastic products we use them all the time in our Glamping business and the guests love them
3 July 2024
Reply from Myddfai.com
Thank you so much! We're thrilled to hear that you and your guests love our products. Your feedback means a lot to us!
Wonderful fragrance of the products
Wonderful fragrance of the products. Delivered efficiently and well packaged. We will definitely buy again.
30 June 2024
Reply from Myddfai.com
Thank you for your wonderful feedback! We're thrilled to hear you loved the fragrance of our products. We can't wait to serve you again!
Reply from Myddfai.com
Thank you so much for your feedback! We appreciate your support and hope to serve you again soon!
Excellent service
Very quick. Had a query with my order with was well spotted and immediately dealt with. All excellent.
26 June 2024
Reply from Myddfai.com
Thank you for your feedback! We're committed to providing customer satisfaction and are happy to know we met your expectations.
Reply from Myddfai.com
Thank you for your kind words! We're delighted to hear that you appreciate our service and our products.
Reply from Myddfai.com
Thank you for your feedback it's always much appreciated. Were so pleased to hear your satisfied with your order
Reply from Myddfai.com
Thank you for sharing your feedback! Enjoy your products and thank you for supporting Myddfai!
personal touches
Having used Myddfai in the past I would of liked a slightly more personal approach, no thanks for my order or card in with my order when it arrived,
small things do still matter even if your company has grown...
1 June 2024
Reply from Myddfai.com
Thank you for taking the time to leave us a review and share your feedback. We truly appreciate your honesty and value your input as it helps us improve our service.
I wanted to acknowledge that we did exchange emails ahead of your order and provided all the information about the products and packaging you requested. Additionally, a "thank you" email was sent when we received your order. However, we understand that the small, personal touches such as including a card with your order are important and can make a big difference.
Your feedback is invaluable, and we are committed to enhancing our customer experience. We hope to have the opportunity to serve you again in the future and provide a more personalised touch that reflects our appreciation for your support.
Thank you once again for your review and for choosing Myddfai.
Reply from Myddfai.com
Thank you so much! We're thrilled to hear that you love the product and service. Your support means a lot to us! If you have any questions or need anything else, feel free to reach out.
Beautiful smelling product
Beautiful smelling product - a little expensive but then I did order a glass jar with the first order
6 May 2024
Reply from Myddfai.com
Thank you for the feedback! It's wonderful to hear that you're enjoying the scent of your product! It sounds like you made a thoughtful choice with your first order. If you ever need assistance or have any questions about future purchases, don't hesitate to let us know.
Reply from Myddfai.com
Thank you for the feedback! If there's anything else you need, feel free to reach out.
Reply from Myddfai.com
Thank you for the feedback! Always appreciated
Reply from Myddfai.com
Thank you for the feedback! Much appreciated
the staff in the retail shop in Brecon…
the staff in the retail shop in Brecon were lovely... very friendly & helpful
8 May 2024
Reply from Myddfai.com
Thank you for the feedback, if you ever find yourself back or need assistance with anything else, don't hesitate to reach out!
Gorgeous warm ginger fragrance
Gorgeous warm ginger fragrance. Lovely products, well packed, quick delivery. Thank you. Highly recommend,
7 May 2024
Reply from Myddfai.com
That's fantastic to hear! Were thrilled you enjoyed the warm ginger fragrance and found the products to be lovely. Your recommendation means a lot, and were glad everything met your expectations. Thank you for the feedback!
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