Myddfai.com Reviews 

704
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful fragrances and luxurious feel, often noting how soft and pleasant they are to use. The ordering process is frequently described as easy and effortless, with many appreciating the prompt and super-fast delivery of their well-packaged items. Reviewers consistently highlight the excellent service and efficiency of the company, often describing it as a great local business that is a pleasure to deal with. Customers also appreciate the beautifully and carefully packaged goods, along with the great range of products available, which are often discovered through hotel stays.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, luxurious feel, and... See more

Quality

Users describe positive interactions with quality, consistently praising the products as wonderful and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the prompt and... See more

Order

Customers had positive experiences with order, highlighting the ease of online ordering and the prompt,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the company for its great products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Warm Ginger liquid hand soap and hand moisturiser recently and it arrived on 2nd October. I first used both these products in a hotel in Bala and after researching the product have fou... See more

Company replied

Rated 5 out of 5 stars

A lovely warm smelling hand-wash. We first experienced this wonderful hand-wash whilst visiting the bathroom of a gastro pub in Shropshire. We were blown away by the wonderful smell and went on a sear... See more

Company replied

Rated 5 out of 5 stars

I bought Warm Ginger hand wash and hand lotion, which is such a beautiful fragrance - I love it! The package arrived quickly and well wrapped and my experience has been without fault. Thank you Mydd... See more

Company replied

Rated 5 out of 5 stars

I chose to order shower gel and shampoo after using it in a hotel. The gel has a luxurious feel and a little goes a long way. The shampoo makes my hair feel soft. Ordering online was easy and deliv... See more

Company replied


Company details

  1. Gift shop

Written by the company

Myddfai Trading Company Ltd is a social enterprise selling luxury toiletries and gifts with a social conscience. With products available online, in retails outlets and at holiday accommodation we offer a range of Hair and Body, Bath and Home Fragrance Range. At Myddfai Trading Company our mission is to provide opportunities for vulnerable people from the local community. By working alongside us the team members gain work experience, social interaction and confidence in a safe and comfortable working environment." Support our social enterprise by shopping online at www.myddfai.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

704 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(704)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products

Lovely products, found what I wanted very easily. Items received when expected. My friend loved them.

1 September 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you! Were so glad you found what you were looking for easily, and that your friend loved the items. We hope to serve you again soon.

Rated 5 out of 5 stars

Lovely products & delivered within…

Lovely products & delivered within days.
I've also visited the shop in Llandovery recently & there was great choice of gorgeous products. The service was excellent.
Fantastic business

29 August 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you so much! Were thrilled you love the products and had such a great experience with both the delivery and your visit to our shop in Llandovery. It’s wonderful to hear you enjoyed the service and the wide selection of products. We truly appreciate your support!

Rated 5 out of 5 stars

Purchased several soap-on-a-rope in the…

Purchased several soap-on-a-rope in the two new fragrances and was able to take advantage of a promotional discount code. They come in attractive slide out boxes making them ideal as gifts and they have a chunky good quality length of rope attached. My order arrived quickly and well packaged so couldn’t be happier with my purchase.

28 August 2024
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Reply from Myddfai.com

Thank you so much! We're so glad you enjoyed the new fragrances. The slide-out boxes really do make them perfect for gifts, and it's great to hear that the quality and packaging met your expectations. We hope to serve you again soon.

Rated 5 out of 5 stars

Conditioning shampoo

Lovely shampoo well packaged good delivery would definitely recommend

2 August 2024
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Reply from Myddfai.com

Thank you for your feedback! We're glad you loved the shampoo. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Always lovely to deal with but I…

Always lovely to deal with but I struggle getting their payment platform to work.

2 August 2024
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Reply from Myddfai.com

Thank you for your feedback. We’re sorry to hear you’ve had trouble with the payment, we have a live chat on our website so if you're stuck again we can guide you through it.

Rated 5 out of 5 stars

Excellent service.

After I ordered I changed the delivery address. This was carried out most efficiently and the parcel arrived the following day.
My sister was delighted to receive a further supply of your shower gel and shampoo.

27 July 2024
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Reply from Myddfai.com

Thank you for the feedback! Were thrilled to hear your satisfaction.

Rated 5 out of 5 stars

Great customer experience

As a company you are great to deal with, an excellent online ordering system, advisory emails and prompt delivery. Products are well packaged and a delight to receive.
I love your soaps - long lasting, lovely fragrances and beautifully but sustainably packaged - they make special gifts

6 August 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you for your kind words! We’re thrilled to hear you love our products, We appreciate your support! We look forward to serving you again soon.

Rated 5 out of 5 stars

Great service and gorgeous products…..

Always happy with your service and a products. Speedy delivery and our guests really love the toiletries (as do I). Thank you once again.

5 August 2024
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Reply from Myddfai.com

Thank you for your kind words! We’re thrilled you’re happy with our service and products. It’s great to hear that you and your guests love the toiletries. We look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. Item arrived on time and in good order. I know the produce well and would have no hesitation recommending it to friends and family.

5 August 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you for your kind words! We appreciate your recommendation to friends and family.

Rated 5 out of 5 stars

The best

Order came quickly and with small free gift and the warm ginger handwash is the best ever

4 August 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you for the feedback! We're glad your order arrived quickly and that you enjoyed the small free gift. Thrilled to hear that the warm ginger handwash is your favorite!

Rated 5 out of 5 stars

Deliciously scented footscrub

Speedy delivery, some unexpected freebies and some deliciously scented footscrub. Diolch yn fawr.

4 August 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you for the feedback! Were thrilled to hear you like our products, we hope to serve you again soon.

Rated 5 out of 5 stars

Great products

Great products; friendly and welcoming; swift response; splendid ethos. And all from a small town on the edge of the beautiful Bannau Brycheiniog.

28 July 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you for your kind words! We're delighted you like our products. We hope to serve you again soon.

Rated 5 out of 5 stars

Lovely products

Lovely products . Really admire the ethics of the company . Super gifts

7 June 2024
Myddfai.com logo

Reply from Myddfai.com

Thank you for your kind words! We're thrilled you love our products and appreciate our ethics.

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