Myfacesocks Reviews 

405
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Vivian was fantastic in coordinating bespoke changes to the design I requested. Thank you, I’ll be back.

Rated 5 out of 5 stars

Shirts look fantastic. Soft fabric, vibrant colours and the photo is clear. It will make my husbands big 0 birthday so special when he walks into the room! Thanks for the great customer service too 🙏... See more

Rated 5 out of 5 stars

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... See more

Rated 5 out of 5 stars

Love my aprons! My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


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3.9

Great

TrustScore 4 out of 5

405 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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3.9

All reviews

(405)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10 out of 10

This is the second time that I have purchased something from you and I am one very happy customer the service and delivery was terrific!
I will keep looking for more interesting items to buy!
Well done team.
Many Thanks

2 January 2022
Unprompted review
Rated 5 out of 5 stars

Great quality, fast delivery, and excellent support!

Myfacesocks does a great job. The image quality and vibrancy of the colors was way better than I expected. Order turnaround and shipping was quick (less than 1 week between order and delivery- not an easy task for personalized gifts, and last minute holiday order volume). Best of all, I had a small problem with one order, and the CS department quickly responded and resolved the problem.

29 December 2021
Unprompted review
Rated 4 out of 5 stars

Loved the product my friend was very…

Loved the product my friend was very pleased with her gift and would definitely purchase again.
Ive worked in a vet practice for 15 years and actually think you guys should reach out to vet clinic with your products too. A lot of small animal clients would be attracted to your wonderful range.

14 December 2021
Unprompted review
Rated 4 out of 5 stars

Good product

Good product, good process for design and ordering, timely delivery. Was anticipating delays and problems but these did not arise.

9 December 2021
Unprompted review
Rated 1 out of 5 stars

DISGUSTING!!!

DISGUSTING!!!! If I could score 0 I would
I found the whole experience frustrating, mentally draining & gut wrenching.
Firstly - it says MADE IN AUSTRALIA
They’re not- they are made in CHINA!
I only found this out because of the shipping details telling me it was currently in transit from CHINA.
I contacted someone via the chat who told me due to covid they're making them in China now. I ordered from this website because it says Australian Made.
I then received the socks, and they were TERRIBLE!!!
I am a size 6.5-7 women’s.
I ordered men's size socks
& Apparently my foot is too big for them! –“2 inches” too big to be exact.
which is why they have "stretched" after just trying them on!!!
Back and forth with a “robot” employee named Azahel.
Who did not listen to anything I said. They just kept sending me screenshots & links trying to prove me wrong. However, the information they provided was all incorrect.
They sent me a completely different link to “what I ordered”
I provided sufficient evidence each and every time.
They were even proven wrong against a previous conversation I had with of their customer service chat people.
I was offered ONLY a 20% refund.
20% LAUGHABLE!!! So disrespectful to offer after all the trouble and time and money spent on SOCKS!!!
I spent over $100 & now must go and source them elsewhere, re purchased and wait in hopes they will be here before my deadline.

DO NOT BE FOOLED - MOST HORRIBLE SERVICE IN EVERY DEPARTMENT IVE EVER HAD!
IT HAS BEEN OVER A WEEK AND NO RESOLUTION STILL.
I HAVE BEEN ASKED TO RE SEND MY ENQUIRY 4 TIMES
BY 4 DIFFERENT PEOPLE.
Horrible marketing/False advertising, constant excuses made my staff and terrible service & product quality.
No one took responsibility for the mistakes! No accountability, just deflection, lies & such a scam!
DO NOT BUY FROM HERE!!!

25 November 2021
Unprompted review
Rated 2 out of 5 stars

Photo Blanket

Ordered 2 photo blankets for my parents as gifts. Opened the packet to have white fluff go everywhere from them. After speaking to customer service they have told me "its no big deal" and "after a few washes, it will not shed". They were also shipped from China, so probably makes sense that the quality isnt as good as I was expecting

22 November 2021
Unprompted review
Rated 1 out of 5 stars

My order shipped over a month ago and I…

My order shipped over a month ago and I still haven't received it. I have been getting unsatisfactory responses from the company and from the shipping company. Nobody is able to advise where my order is. Very bad service. Will not order from them again. The order was a birthday gift which has come and gone.

11 November 2021
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews before…

I should have read the reviews before ordering! As per all other reviews, this website is a total scam. I paid an additional $30 for express delivery (3-5 days) as I wanted to give them as a birthday present. Sure enough, two weeks later, nothing arrived. I’m working from home, in lockdown and I’ve done plenty of online shopping - first time ever that they supposedly delivered it but it must have ‘stolen’. In order to get another pair I have to pay for shipping. It is clearly a scam. Any decent company would just send out another pair. DO NOT ORDER FROM THIS WEBSITE.

27 October 2021
Unprompted review
Rated 5 out of 5 stars

so so so happy with the items and…

so so so happy with the items and quality of what i purchased ❤️❤️
will be ordering again in the future, lovely staff and great communication and service help regarding my order 😊

extremely happy with what i recieved and made it extra special

30 September 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a shirt for a birthday

Ordered a shirt for a birthday, standard delivery is £ 5 which takes 10-15 Days! If you want express delivery, which take 3-5 days, on top of the produce time:2-5 business days, it will cost you £ 16! So what started out as a shirt for £ 15 (if you only buy Small), becomes £ 28 if you select XL then £ 43 if you choose express delivery. Plus the print you get is sub standard and poor quality. Avoid

10 September 2021
Unprompted review

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