Myfacesocks Reviews 

412
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Product is amazing , exactly what I anticipated. Staff responded efficiently whenever I have problems. Only the delivery was delayed so it changed my plans as I was leaving the country so have to arra... See more

Rated 1 out of 5 stars

Definitely not an Australian website. The stock is shipped from China. The shirts we ordered looked nothing like the ones in the picture (they were supposed to have a vintage design but were printed o... See more

Company replied

Rated 5 out of 5 stars

I was wanting an additional face added to our Father’s Day apron and the process was super easy and custome service was very prompt! Very excited to give this personalized gift to hubby for Father’s D... See more

Rated 5 out of 5 stars

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


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3.6

Average

TrustScore 3.5 out of 5

412 reviews

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No recent history of asking for reviews

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3.6

All reviews

(412)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

The WORST material quality.

The material of the tee is SO bad. Shiny and see through. Only giving 1 star because my babies cute face is on it. Terrible, terrible quality. The worst I’ve ever purchased. So disappointed.

30 May 2025
Unprompted review
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Reply from Myfacesocks

Dear Customer. Thanks for taking the time to share the feedback and sorry for the inconvenience. An email has been sent to you. Look forward to hearing from you.

Rated 1 out of 5 stars

Terrible quality, slow shipping.

I thought the company was based in Australia, however tracking came from China. It tooks weeks to ship, and missed the Christmas deadline. The socks didn't arrive till January. The material was terrible, the quality of the print was terrible and you could hardly make out the face on the socks. Waste of money, and will never order again.

8 January 2025
Unprompted review
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Reply from Myfacesocks

Hi Marina. Thanks for taking the time to share the feedback and sorry for the inconvenience. An email has been sent to you. Look forward to hearing from you.

Rated 5 out of 5 stars

Amazing turn around from order to delivery

WOW I am utterly amazed that this company went out of its way to produce and deliver my order in a super short period of time. What an incredible turn around. I honestly thought that they couldn't do it, but they did!! I am eternally grateful, super responsive service. Thank you!

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Faces on socks were blurry

Faces on socks were blurry. They refused to issue a refund or send a new pair.
All the google reviews about them being fantastic must be bought and fake!

17 January 2025
Unprompted review
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Reply from Myfacesocks

Hi Cynthia Wong. Thanks for taking the time to share the feedback and sorry for the inconvenience. An email has been sent to you. Look forward to hearing from you.

Rated 1 out of 5 stars

SCAM!

Spent over $80 on product including "priority produce and shipping", reportedly sent on the 11th of December. The last shipping update was over a month ago saying it was in the Sydney depot. Not only did I not get it before Christmas (despite the 'guarantee'), but its obvious I won't be receiving this product at all after a month of no updates.
Customer service are plain unhelpful. I've asked for a refund since the start of January to no avail.
Obviously a SCAM. DO NOT buy.

5 December 2024
Unprompted review
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Reply from Myfacesocks

Hi Ethan. Thanks for taking the time to share the feedback. Please accept our sincere apologies for the inconvenience that the parcel failed to be received on the requested date. Your satisfaction is of the utmost importance to us, and we want to ensure that we resolve this matter to your complete satisfaction.

Rated 1 out of 5 stars

Top dollar for no product.

Ordered on December 12, 2024 and paid $8.99 for priority producing and shipping.
Over a month later and I still have not received this product even after they said it was delivered. Nothing but emails back and forth with no resolution. Super disappointed, especially after having a previously good experience with this company. Will not be back.

12 December 2024
Unprompted review
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Reply from Myfacesocks

Hi Sarah. Thanks for taking the time to share the feedback and sorry for the inconvenience that the parcel failed to be received in time during the holiday season. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.

Rated 5 out of 5 stars

Love my aprons!

Love my aprons!
My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that the inclusion of my dog photo didn’t work because it wasn’t displayed on the confirmation order. I immediately contacted the chat option & I was assured that my photo would be on the finished product! It was! I was very happy with the end result and we LOVE the aprons. Also sizing was very accurate.Susan HS Rye VIC Australia

13 January 2025
Unprompted review
Rated 5 out of 5 stars

No issues

Arrived quickly, designs looked exactly as pictured, quality as expected for the price.

31 December 2024
Unprompted review
Rated 1 out of 5 stars

So disappointed

So disappointed. Paid for express delivery as it said it would arrive by Christmas, it’s now 31st December and still no delivery. Emailed company to complain and no one has gotten back to me. Will never use this company again.

31 December 2024
Unprompted review
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Reply from Myfacesocks

Hi Lisa. Thanks for taking the time to share the feedback. We have contacted you via email and it might have gone to your spam folder. Please reply to our email when available. Thanks.

Rated 1 out of 5 stars

Xmas shirts that never arrived

Ordered Xmas shirts that were meant to arrive before Christmas (obviously) and they never came!!! Ordered on the 9th of December. I am truly disappointed as I’ve spent over 80$ on these, thinking this is coming from within Australia, instead it’s coming from China! I’m starting to believe this is a scam as they still haven’t arrived, what a joke! Please don’t waste your money!

28 December 2024
Unprompted review
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Reply from Myfacesocks

Hi Jana. Thanks for taking the time to share the feedback with us and sorry for the inconvenience. You can reply to us via cs@myfacesocks.com so that we can offer a further solution.

Rated 1 out of 5 stars

Very disappointing

Very disappointing. Researched this company for location purposes - shows they are in Chatswood NSW. Delivery ETA was 14 days. Ordered Xmas shirts for Xmas Day to wear. Just received the shirts today 28th December! Shirts are made in China not NSW and delivery is NOT 14 days. Won’t buy from them again.

28 December 2024
Unprompted review
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Reply from Myfacesocks

Hi Michelle. Thanks for taking the time to share the feedback and sorry for the late delivery of the parcel. There is a production time included since all the shirts are customized. Thanks for your understanding.

Rated 1 out of 5 stars

Average+

Design is average. Fabric is cheap polyester and sizing is huge. Maybe I was expecting more for my $30.

23 December 2024
Unprompted review
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Reply from Myfacesocks

Hi Andy. Thanks for taking the time to share the feedback with us and sorry for the inconvenience. You can contact us via cs@myfacesocks.com so that we can offer a further solution.

Rated 1 out of 5 stars

Charged for postage and then another…

Charged for postage and then another $39 express postage on top of that only for it to take way longer than their promised 3-5 days. Don’t bother paying extra for postage.

16 December 2024
Unprompted review
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Reply from Myfacesocks

Hi Jo. Thanks for taking the time to share the feedback and sorry for the inconvenience. Could you please contact us via cs@myfacesocks.com so that we can check and offer a solution? Thanks in advance.

Rated 1 out of 5 stars

I ordered on 9.12 the item was $29 and…

I ordered on 9.12 the item was $29 and shipping $39. On the 11.12 I asked why the item was delayed. I got a response on the 21.12 offering me a $3 refund and the item is delayed stating it will take up to another 15 business days as it did not meet the quality inspection.

I want a full refund.

21 December 2024
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Josie. Thanks for taking the time to share the feedback. Upon checking, the production time has been delayed due to increasing volume orders. We have sent you an email and look forward to hearing from you.

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