My Green Lighting Reviews 

183
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and careful packaging, noting that all ordered products arrive promptly and in absolutely perfect condition. Consumers also deeply appreciate the knowledgeable support team, which provides clear guidance and makes the online ordering process remarkably smooth and straightforward. Some people were dissatisfied with product quality and return policies, mentioning that certain replacement items failed quickly and refunds were denied. Some reviewers additionally noted that customer assistance became quite unhelpful when they attempted to resolve problems concerning faulty goods.

What people talk about most

Product

Users describe ambiguous interactions with product quality and performance. While many reviewers praised the... See more

Delivery service

Consumers find delivery service to be a source of great satisfaction, frequently praising the extremely fast... See more

Service

People report positive experiences with service, highlighting fast delivery, excellent communication, and... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is straightforward, prices... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers reporting great materials that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tried to order on line but slight problem with payment going through. Phoned, spoke with Andrew. Very pleasant and took order. Arrived in 3-4 days. Very well protected. Contacted company for further... See more

Rated 5 out of 5 stars

I needed some T5 39watt fluorescent lamps, they are getting harder to source. So I replaced all 4 lamps. This company supplied the four lamps quickly, efficiently and the packaging was superb, on my e... See more

Rated 5 out of 5 stars

I have bought replacement bulbs from My Green Lighting for many years. I don't often write reviews, but this time I just had to. I had to phone yesterday to get help with replacing the T4 fluorescent... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Ordered a replacement under cabinet light bulb for the kitchen. Product arrived quickly and very well packaged via Royal Mail tracked. Very good communication d... See more


Company details

  1. Lighting Shop
  2. Light bulb supplier

Written by the company

Low energy lighting doesn't have to be ugly, so save the planet in style with fantastic energy saving lighting!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(183)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

First time using My Green Lighting

First time using My Green Lighting, but what a fantastic experience.
Easy to navigate the online shop, and purchasing was straight forward enough, but the real 5* experience came 'after' purchase.
They provide friendly, cheery emails, updating you on every part of your order and keeping you in the loop on it's progress.
I'd definitely recommend, and whilst I'd actually sourced some more lights from another supplier, I'm going to go back on to their site now to see if I can use them instead, because their customer service is fantastic!

9 October 2018
Unprompted review

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