This is the second day I have tried to get support from My Phone "SUPPORT." I have left messages due to "ALLEGED" high call volume!!! This is unacceptable customer service!!! Evidently you have a staf... See more
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See what reviewers are saying
Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affecte... See more
I have used this service for years and was very happy. However, I have tried to reach them multiple times in the last few months and have had to leave messages that were never returned. I finally em... See more
Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a... See more
Company details
Information provided by various external sources
My Phone Support is a premium tech support service staffed by friendly experts available 24 hours a day. Let us fix your tech support problems.
Contact info
210 West 29th Street, 7th Floor, 10001, New York
- 1-877-327-8721
- support@consumersoft.com
- www.myphonesupport.com
3.1
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I called because I was having slow…
I called because I was having slow response time from several web sites. Your technician did an excellent job walking me through the process he would use to improve the response time. He cleaned the PC, changed several settings and this improved my PC function. I am very satisfied with his work.
Thank you:
Rudy Hitchcock
14 October 2020
Tech was extremely helpful and…
Tech was extremely helpful and knowledgeable-did a great job.
14 October 2020
The help I receive from My Phone…
The help I receive from My Phone Support is always above excellent. They always completely resolve my problems and are extremely pleasant. Today was no exception. I would highly recommend their services.
8 October 2020
Lyle was FANTASTIC!
Lyle was FANTASTIC!! hE RESOLVED ALL OT MY ISSUES. HE WAS CALM AND EFFICIENT, AND VERY PATIENT.
HE HAS HELPED ME BEFORE, AND I AM ALWAYS HAPPY WHEN HE ASSISTS ME.
7 October 2020
Unprompted review
The gentleman was more than helpful
The gentleman was more than helpful. We are not techy and he stayed with us for quite some time until the problem was solved.
6 October 2020
Unprompted review
Paul was knowledgeable and patient
Paul was knowledgeable and patient. Excellent.
2 October 2020
Unprompted review
Vince and the woman who first took the…
Vince and the woman who first took the call were a pleasure to ask for help. I will renew my subscription to My Phone Support. I appreciate their knowledge and their patience. Thanks to them.
1 October 2020
Unprompted review
Technician was great
Technician was great. He solved the problem and explained to me what he did. He was able to fix the problem quickly.
1 October 2020
Unprompted review
I found the person answering the phone…
I found the person answering the phone to be helpful with asking questions to determine my computer problem and forwarding me to a technician.
The technician worked with me in a patient and helpful way. He gave me suggestions as how to proceed with my computer problem.
30 September 2020
Unprompted review
very professional help
very professional help. Friendly. Got technician almost immediately. Very happy with results
29 September 2020
Unprompted review
The tech lyle was informative and…
The tech lyle was informative and explained the cleanup and tune up, and how it can improve the performance of the computer.
27 September 2020
Unprompted review
Lyle was a genius
Lyle was a genius! He was aleto fix my cell phone and he also fixed my computer and tablet
26 September 2020
Unprompted review
ALWAYS RELIABLE
ALWAYS RELIABLE
I have dealt with other companies. Most of them were not very reliable or competent. Very glad I found My Phone Support. Their staff are professionals who try their very best to help you. They do their best to be honest and upfront with their customers.
I am very satisfied
16 September 2020
Unprompted review
The technician was very prompt and…
The technician was very prompt and polite and cleaned my computer up.
12 September 2020
Unprompted review
Excellent
Excellent, knowledgeable assistance as always. Problem solved pronto. Thanks.
11 September 2020
Unprompted review
So easy to work with Vince
So easy to work with Vince. He tackled my issue AND updated my computer in less than 20 minutes! Great service.
11 September 2020
Unprompted review
Very friendly and was able to clean and…
Very friendly and was able to clean and tune up my computer quickly
10 September 2020
Unprompted review
My Phone Support has worked with me for…
My Phone Support has worked with me for the past several years-at least 5. Honestly, I couldn't be more pleased. They ALWAYS get the issue resolved and I am amazed how nice it is to have them remotely access my computers and resolve my problems, day or night.
8 September 2020
Unprompted review
Couldn’t it without you.
Great help. He worked for a long time to get our printer back on line. Excellent service!
7 September 2020
Unprompted review
The gentleman that helped me was…
The gentleman that helped me was knowledgeable, patient and helpful. Thank you.
5 September 2020
Unprompted review
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