This is the second day I have tried to get support from My Phone "SUPPORT." I have left messages due to "ALLEGED" high call volume!!! This is unacceptable customer service!!! Evidently you have a staf... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affecte... See more
I have used this service for years and was very happy. However, I have tried to reach them multiple times in the last few months and have had to leave messages that were never returned. I finally em... See more
Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a... See more
Company details
Information provided by various external sources
My Phone Support is a premium tech support service staffed by friendly experts available 24 hours a day. Let us fix your tech support problems.
Contact info
210 West 29th Street, 7th Floor, 10001, New York
- 1-877-327-8721
- support@consumersoft.com
- www.myphonesupport.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was prompt
Service was prompt, professional, and my problem was solved. Very satisfied.
My phone support service
The Technician Lyle is very good.
He explained clearly how to transfer files and clean my computer up.
I give the experience 5 STARS because…
I give the experience 5 STARS because of Vincent.He was extremely helpful, patient and professional. He helped us through two difficult issues and remained cool and patient. You have an excellent employee in Vincent. Take good care of him.
Sam answered my ticket on a timely…
Sam answered my ticket on a timely basis. He was very polite an efficient. When finished he called me back to tell me his findings and what he had taken care of. I am extremely satisfied. I am a long time client of My Phone Support. Thank you all.
Rachel Anderson
Michael patiently and thoroughly…
Michael patiently and thoroughly addressed different issues. My primary request was for guidance concerning a new computer I am considering. It was most helpful to learn what Michael thought about it.
The computer was fits as soon as the…
The computer was fits as soon as the tech login to my laptop. It was just that easy!!
Vince was very helpful
Vince was very helpful, informative and thorough. In my experience over the past 3 years, My Phone Support has done an excellent job for me.
Thank you
Rating....
Every time I need help with anything that is going on with my computer and I call for Tech. Support, I am always pleased with the job they do for me.
Everyone is very friendly, supportive, and easy to talk to. They are very
knowledgeable and know just how to help me. Thanks to everyone!
All my questions were answered AND…
All my questions were answered AND issues were resolved speedily and with great customer service.
Technician explained problem and saw to…
Technician explained problem and saw to it that my PC was not invaded.
Myphone suppoort is a very good…
Myphone suppoort is a very good computer repairt shop while at the same time it is a computer store. This means that in case there are some hardware components that have to be replaced during the repair then they can esily be acquired from the store.
Sam saved the day
Sam saved the day! Very polite & took care of my problem.
Thank you!!! Jon
Sam knew just what needed to happen to…
Sam knew just what needed to happen to fix the issue! Fast and easy!
Vince was knowledgeable
Vince was knowledgeable. And patient. He solved a problem I've had for a long . I would recommend him anytime
Vince was very polite and explained…
Vince was very polite and explained everything well
Sam was professional and efficient in…
Sam was professional and efficient in examining my laptop for potential problems and also gave the laptop a PC tune up.
Exception persistence in trying to…
Exception persistence in trying to solve my issue.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








