MysteriumVPN Reviews 

144
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I've been using them for more than a year now. I gave 5star because they have home residential IPs too, in case you don't want the regular VPN with a datacenter. It's cost effective for me to getting... See more

Rated 1 out of 5 stars

I signed up for a two year subscription, and most of the IPs are unusable. Either blocked for being VPN endpoints, or unbearably slow. There is no checking on the users they allow to offer their conne... See more

Company replied

Rated 3 out of 5 stars

The VPN service is decent, offering effective servers that keep you hidden from public view. If you get banned from a service, turning on Myst allows you to quickly continue without detection that you... See more

Rated 4 out of 5 stars

The VPN works quite well, don't have anything really to complain about. It provides Residential IPs, not many other VPNs provide this. That being said, I did experience some minor problems with connec... See more

Company details

  1. VPN Service

Written by the company

Unlock global content, bypass geo-blocks, and enjoy secure browsing with Mysterium VPN! Download now for the best VPN experience on Mac, Windows, and Android.


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3.0

Average

TrustScore 3 out of 5

144 reviews

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3.0

All reviews

(144)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Offer great services and excellent…

Offer great services and excellent experience everything is interesting and appealing

15 June 2024
MysteriumVPN logo

Reply from MysteriumVPN

Thank you for your review!
We strive to make your experience with our application as pleasant as possible 💜

Rated 1 out of 5 stars

worst vpn i used

worst vpn i used
i bought 1 month of this vpn and had to reinstall it 4 times cause it couldnt connect and after 26 days and even reinstalling didnt help

26 May 2024
Unprompted review
Rated 1 out of 5 stars

The vpn always disconnects me during my…

UPDATED:
I have received my refund.

The vpn always disconnects me during my work and has been so annoying..some times, it just won't connect for hours.
Being trying to contact a customer care rep to apply for a refund but no response.
Pls return my money
I had just bought the subscription on Monday last week and I have lost more than I can imagine since using this vpn

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Needed a residential IP in Ukraine

Needed a residential IP in Ukraine. Used MysteriumVPN and was able to watch 2hrs of an online streaming service no problems at all.

18 May 2024
Unprompted review
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Reply from MysteriumVPN

Thank you for your review! We strive to make your experience with our application as pleasant as possible 💜

Rated 1 out of 5 stars

Terrible Windows App and Service

Firstly, it is impossible to connect using the Windows application. As soon as you try to connect, it takes forever and results in error code 1112. I have tried reinstalling, fixing network adapters and so on, but nothing works and there is no help available.

To at least try the service, I got the Android app and after checking several IPs via ipinfo.io, it became clear that this was false advertising.
So-called "residential" IPs are advertised, but almost none of the providers are known to offer residential services in Germany. In reality, you get easy to catch ISP IPs that will not bypass a good AntiVPN. The connection is also fairly slow compared to usual VPNs. I cannot recommend this VPN at all, any proxy will do better.

I hope to try and get a refund as this is not what you would expect from the claims.

19 May 2024
Unprompted review
Rated 1 out of 5 stars

worst vpn service EVER!!!!!!!!!!

worst vpn service EVER!!!!!!!!!!! claims I have 6 devices connected and won't let me connect which is false because I use it only on 1 pc. When a miracle happens and I'm actually able to connect guess what? I get disconnected from the internet CONSTANTLY so yeah this DOES NOT WORK. To put the cherry on top they have absolutely NO CUSTOMER SERVICE or any way what so ever to contact them. These are legit scammers!!!!!

14 May 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE!!they are scammers

BEWARE!!they are scammers, i have been using their vpn, randomly a lot of times, balance in the myst coin credits disappears from the account, they have no support,tried everything

21 April 2024
Unprompted review
Rated 3 out of 5 stars

Decent VPN…

This VPNs got some positives and negatives but it did seem to help me with one problem that most VPNs couldn’t help me with, though getting a refund is nearly impossible, the terms and conditions say to email their help email for a refund if it’s under seven days yet I have not gotten a reply for at least three days with a update. VPN also says how I have 6 devices connected which is the limit but I do not? I only have myself and one friend connected and even one of my friends were unable to login even when they got the ‘magic link’. Will never be using this VPN again due to the terrible customer service and how the VPN randomly disconnects when connected, It lasted good for the past 2 days but then turned terrible right after. I have an update regarding the services of MysteriumVPN, they replied to me after a week and decided to give me a full refund. Customer service replied within five minutes today right when they messaged me when i replied.

21 April 2024
Unprompted review
Rated 1 out of 5 stars

Super buggy and full of well-known datacenter proxies

I have been using both the Mac desktop app and the iOS app for almost a year, both for Mysterium VPN and Mysterium Dark. The first thing you need to know is that bugs are constant across all apps and platforms. Normally, the apps do not work half of the time. I have reported the problems countless times through the app and/or Discord, but they barely respond or pay attention. You are going to get tired of restarting, uninstalling, reinstalling... in the hope of making it work again.

The second thing is that for some time now, the IP pool of MysteriumVPN is full of datacenter IPs and residential proxies, which databases like IP2Location detect and flag instantly. Well done Mysterium, we pay for this app to have clean, undetectable residential IPs (maximum privacy) and you can't think of anything better than to allow the mass inclusion of datacenter IPs. For that, better to go back to a traditional VPN.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Mysterium is really worth it

I loved how mysterium let you PPU (Pay Per Use), that service has been discontinued, which made me a bit sad, but their new subscription based vpn, works better than any other vpn on top of being the only i have ever used that doesnt flag AntiVPN.

21 February 2024
Unprompted review
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Reply from MysteriumVPN

Thank you for your review and kind words!
We try to make your experience with our application as smooth as possible 💜

Rated 2 out of 5 stars

Nothing works (Read update)

Update #2: Unbelievable. The app is very unstable. When it connects it works but that does not happen all the time. It feels like the software is not properly tested that is why there is constantly something wrong. User interface is very basic. You are notified about the updates through customer service as a response to your ticket. Unfortunately, I cannot recommend this VPN service

Update: I got a refund without any hassle and it turned out to be temporary issue. I bought 2 year subscription again and all is working as expected.

I assume that all of their positive reviews are paid by them. I paid for 2 year subscription, downloaded the VPN from Microsoft Store and it does not work. It just does not connect to any server. I also tried with their Android app, but no luck. There is no support whatsoever. They claim that they have 24/7 support but that is not true. I wish I could attach the screenshot I took from the live chat. It says "our usual reply time is a few hours". Moreover, there is no support outside working hours. You can go and try it yourself in "live chat". You get 7 days trial period. So, I cancelled my subscription after trying to connect for couple of hours with no support. Once I cancelled, I saw a message saying "You can continue using the service until the next payment date". Now, I am worried that they will charge me for their useless product. Stay away!

12 February 2024
Unprompted review
Rated 3 out of 5 stars

Mysterium VPN service is decent

The VPN service is decent, offering effective servers that keep you hidden from public view. If you get banned from a service, turning on Myst allows you to quickly continue without detection that you're using a VPN. However, the network feels sluggish and slow. With a 199 ping from the US to US and download/upload speeds of 30, it's definitely not good for tasks that even a free VPN can handle.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Really nice app very strong connection…

Really nice app very strong connection and faster internet you should really check this out
i have been using it for a while now and i have never encountered any problems or bug unlike the other vpn i have used before

1 December 2023
Unprompted review
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Reply from MysteriumVPN

Thank you for your review and kind words!
We try to make your experience with our application as smooth as possible 💜

Rated 5 out of 5 stars

Great vpn best thing is that I can pay…

Great vpn best thing is that I can pay with myst that I get every day!

25 December 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Thank you for your review!
We strive to make your experience with our application as pleasant as possible 💜

Rated 5 out of 5 stars

Tried and loved it.

I tried the vpn when I first heard that they were a decentralized vpn and haven't changed my vpn since then. It has all the things you need in a vpn and the best thing is their competitive price. I recommend it for everyone, from newbie to tech savvy users.

26 October 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Thank you for your review and kind words!
We try to make your experience with our application as smooth as possible 💜

Rated 5 out of 5 stars

I had used their service

I had used their service, main benefit is we can use lots of data for cheap

29 September 2023
Unprompted review
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Reply from MysteriumVPN

Hello, Adarsha, thank you for your feedback!
We're thrilled to hear that Mysterium VPN is working smoothly for you 💜

Rated 5 out of 5 stars

Nice VPN experience

As far as I know, it is the only fully decentralized VPN available. It is nice knowing no single company has the potential to steal my information, or give it to a government. It was pretty straightforward to setup and use, so that is a plus. It is also cheaper than my last provider.

19 October 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Thank you for your review, Michael!
We're so happy that you're enjoying our service. Your kind words are greatly appreciated 💜

Rated 5 out of 5 stars

Mysterium VPN is the best

Looking for a way to run VPN smoothly on your Android device?. Try mysterium VPN today and earn along the way

27 October 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Hello, Oluwa, thank you for your feedback!
We're thrilled to hear that Mysterium VPN is working smoothly for you, and we appreciate your support 💜

Rated 4 out of 5 stars

A great vpn for everyone

Definitely a great vpn for users. Its exactly as they advertised, tens of thousands of servers, more than 130 countries and the pricing is really cheap as well. Sometimes the connection automatically disconnects although I hope the team is working towards it. Other than this, 10 on 10.

26 October 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Hello, Matt, thank you for your feedback!
Yes, team is looking in to issue that you are describing. Your satisfaction is our top priority 💜 Thank you for your support!

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