I got my hoodie done from here but it came out horrible, I opted for the outline but they didn’t do it properly. My outline was very minimal making it not even look like me from the picture and when q... See more
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Ordered my personalised hoodie in early October as a Christmas present… it came the week before Christmas. Customer service was awful and I had to use a 3rd party Chinese tracking site to find anythin... See more
The letter is no straight or level and too far to the middle. It is noticeable right away - I reached out to the owner to see what the options are - i can live with the initial being too close to the... See more
It's not a scam. Reviews had me thinking it was after I ordered, but my order came within 3 weeks and it looks pretty much how it was advertised. The print is smaller than I expected and there is no e... See more
Company details
Written by the company
Providing you with beautifully personalized gifts that are unique to you.We want to create the most perfect, comprehensive gift customization service for you.We are also in the process of continuous learning and development, and need customers' comments and suggestions to verify our results, is our progress and growth.
Contact info
Vanke Center, Guanggu, Wuhan, Hubei, 430000, Wuhan, China
- support@mystichot.com
- www.mystichot.com
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Same as everyone else is saying
Same as everyone else is saying! Never got my package! It’s been stuck at “customs” in Chicago for 3 weeks
26 June 2023
Unprompted review
🚨🚨🚨 Scam 🚨🚨🚨
Can I give 0 stars?
Ordered a t-shirt on 8 july.
No contact for 10 days.
Emailed asking for an update or shipping details.
They advised it would be shipped in the next 3 days (we are on 18 July)
Waited until 26 July with no update.
Raised a PayPal dispute.
Suddenly get an email advising my order has been "lost" and asking if I would like it remade or to have an official refund and close the dispute.
Bottom line. They only responded with any urgency when I raised the dispute.
100% scam, you will not get anything
8 July 2023
Unprompted review
VERY BAD QUALITY
VERY BAD QUALITY! Received my order, nothing like the advertisement, nothing like the photos I attached...
I doesn't worth your money- it's practically a scam...
BE AWARE
24 July 2023
Unprompted review
Utter scam
Utter scam - do not order from this website. You will end up with a product that is ridiculously poor quality that likely cost about £5 to make. That’s when you actually receive it… they charge a fortune for ‘VIP’ delivery but don’t actually tell you what this does.
The tracking numbers don’t exist, and they don’t respond to any of your emails or website queries.
21 July 2023
Unprompted review
Not happy
Got a dark grey sweater eventhough i ordered normal gray. It was supposed to be unisex, but ut was really short in the arms for my boyfriend. The quality was also not so good.
22 July 2023
Unprompted review
Garbage quality
Garbage quality. Horrible customer service. Do not at all stand up to what they advertise.
Do not buy from here ever.
12 July 2023
Unprompted review
Ordered 2 weeks ago and still not…
Ordered 2 weeks ago and still not dispatched. Emailed to ask if there was an update and was told to be patient. Said they have a backlog of orders. Wish I checked here first. Not expecting any quality once/if it arrives. I work in the logistics industry and discuss websites daily so it would be nice for consumers to be told of such delays at checkout
17 July 2023
Unprompted review
Absolutely terrible quality
Absolutely terrible quality
Nothing like the Ad! They also don’t respond for a refund. Such a waste of money!
1 June 2023
Unprompted review
Don’t do it
Don’t do it. They kept parts of my money even though I canceled right away and they even admitted that they hadn’t had ANY effort so far! Case on PayPal opened!
26 March 2023
Unprompted review
Dont order!
If you wann to make someone or yourself a gift dont order from mystichot.It took about 4 weeks delievery time.The stitch was ok,but it came in a apricot/yellow colour.I ordered a beige,I sent them picture of that colour and they replied it is how it is,thats a beige.So i put a beige jumper besides and made a Screenshot from the beige they have on their page.Still they think its ok.
I mean,my boyfriend definitiv wont wear that colour and it wasnt cheap neither.
So awful experience.
17 February 2023
Unprompted review
Personalised hoodie review
Ordered my personalised hoodie in early October as a Christmas present… it came the week before Christmas. Customer service was awful and I had to use a 3rd party Chinese tracking site to find anything about my parcel. 2 stars because the hoodie came printed correctly, however the material is quite thin rather than a heavy warm hoodie. Probably made through a 3rd party. Lots of people haven’t received their hoodies as I’ve seen on social media. Overall wouldn’t order from them again
10 October 2022
Unprompted review
Don’t waste your time or money
The socks are of poor quality, the top of the socks arrived frayed, the stretch changes the colour making the images not recognisable, and the large socks don’t fit me, I’m size 11.
The hoodie is really cheap but the embroidery is ok.
I’ve contacted their support, sent photos and they offered me 30% refund on the socks.
6 January 2023
Unprompted review
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